68 Results for

Telephone Interviewer Jobs in Maryland

Jobs

New!

Towson, MD4 days ago

$24–$26 Per Hour

Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.

Bethesda, MD9 days ago

Remote

$18–$18 Per Hour

Analytical and interpretive skills Strong organizational skills Good interpersonal skills Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed.

New!

Upper Marlboro, MD6 days ago

$21.55–$22.94 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Rockville, MD8 days ago

Full-time

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).

Lanham, MD8 days ago

Remote

Full-time

Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.

Annapolis Junction, MD25 days ago

Full-time

Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues. Key Responsibilities of the Call Center Representative:Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.

Middle River, MD30+ days ago

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

Annapolis Junction, MD24 days ago

Full-time

Key Responsibilities of the Outbound Call Center Representative:Make outbound calls to existing (and occasionally potential) customers to inform them about the status of their products or services. In this position, you will connect with current and potential customers, provide exceptional service, and contribute to our company's growth by promoting products and services.

Rockville, MD18 days ago

For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. We are seeking customer-focused professionals to join a high-volume Support Center responsible for assisting investors, registered representatives, and other financial industry professionals.

Baltimore, MD30+ days ago

$16–$19.61 Per Hour

We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.

New!

Rockville, MD4 days ago

Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers.

Annapolis, MD18 days ago

$16–$18 Per Hour

Duties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.

Rockville, Maryland30+ days ago

$23–$25 Per Hour

This is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.

New!

Rockville, MD4 days ago

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation's largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. Competencies/Required Skills & AbilitiesStrong Interpersonal Skills - Ability to develop relationships and collaborate and influence in a decentralized organization.

Baltimore, MD10 days ago

Offers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance. • The Call Center Sales Representative’s success is measured by the individual’s ability to achieve key phone performance metrics including schedule adherence, call monitors and member survey results.

New!

Baltimore, Maryland5 days ago

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.

Greenbelt, Maryland30+ days ago

$18–$33.08 Per Hour

Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.

Clarksville, MD21 days ago

Employee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. The position also serves as the first point of contact for guests arriving at the dealership, greeting customers, checking them in for their appointments, and ensuring they are directed to the appropriate department.

Kensington, MD25 days ago

Member Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone. Complete various operational tasks including but not limited to online account opening, loan applications, payment processing and bill pay activities.

New!

Rockville, MD4 days ago

In this role, you'll be the first point of contact for participants, spouses, attorneys, and representatives—delivering clear, empathetic, and accurate support via phone, email, and written correspondence. This is a high-volume inbound call environment, ideal for individuals who thrive on helping others, communicating clearly, and maintaining attention to detail in a fast-paced setting.

New!

Columbia, MD4 days ago

$19–$21 Per Hour

Join us at Columbia Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role.

Rockville, MD16 days ago

$20–$22 Per Hour

Software Guidance & Assistance, Inc., (SGA), is searching for a Support Call Center Agent for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do.

Bethesda, MD30+ days ago

$40,000–$44,000

Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.

Pocomoke City, MD30+ days ago

$16–$20 Per Hour

If you enjoy helping customers, making calls, and working in a fast-paced environment, this is a great opportunity to gain experience and grow within a trusted automotive organization. The Hertrich Family of Dealerships is hiring a Part-Time Service Business Development Representative (BDR) to support our busy Service Department.

New!

Rockville, MD4 days ago

$28–$29 Per Hour

Respond timely and accurately to phone calls, e-mail, walk in participants, and correspondence by answering questions; explaining claim payments and claim denials; quote self-payment amounts; verify eligibility and/or benefits; research eligibility or claim issues; update eligibility with outside vendors. To obtain and maintain a working knowledge of the basic plan provisions and multiple benefit schedules, as well as a clear understanding of the eligibility systems claim system, and the Reciprocity system (ERTS).

Bethesda, MD30 days ago

Remote

Contractor

Baltimore, MD7 days ago

Identify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.

New!

Columbia, MD3 days ago

$19–$21 Per Hour
Full-time

New!

Bethesda, MD4 days ago

$19.84–$21.52 Per Hour

Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. As a Call Center Representative, you will facilitate optimal patient access and maximize the accuracy of data entry for scheduling and clinical messaging.

Ellicott City, MD30+ days ago

Full-time

We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.

New!

Baltimore, MD6 days ago

Require excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. • Coordinate appointments for patients needing multiple types of healthcare services.

Rockville, MD16 days ago

$20–$22 Per Hour

New!

Baltimore, MD4 days ago

You will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services .

Nottingham, Maryland12 days ago

$18–$23 Per Hour

Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.

Woodlawn, MD30+ days ago

Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods. As partners in our team's success, we offer a comprehensive compensation structure that includes competitive base salaries, performance-based incentives, spot bonuses, referral bonuses, and more.

Columbia, MD12 days ago

As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.

Millersville, Maryland30+ days ago

As an essential member of our team, you will be responsible for handling incoming inquiries, making outbound calls, assisting with appointment management, administrative duties and customer service needs. About AUTO SENSE :Auto Sense is a family owned and operated small business that specializes in being a dealership alternative to the automotive repair industry.

Lutherville Timonium, MD8 days ago

$32–$35 Per Hour

As a 911 Call Center Clinician, you will work directly with 911 dispatchers and first responders and provide support to clients who are experiencing a crisis by assessing, evaluating, and performing crisis intervention techniques to effectively stabilize and de-escalate the situation. We have a passion for providingempathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.

New!

Linthicum Heights, MD5 days ago

$17–$19 Per Hour

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.

Linthicum, Maryland30+ days ago

$17–$19 Per Hour

Owings Mills, MD30+ days ago

Remote

Chesapeake Specialty Care is seeking a customer-focused and detail-oriented Call Center Representative to join our centralized scheduling and patient support team serving patients across multiple specialty practices throughout the Baltimore metropolitan area. Join a team committed to delivering high-quality specialty care while enjoying the flexibility of a primarily remote role designed specifically for professionals living in the Baltimore metropolitan community.

Millersville, MD30+ days ago

As an essential member of our team, you will be responsible for handling incoming inquiries, making outbound calls, assisting with appointment management, administrative duties and customer service needs. Assisting service advisors with phone calls and relaying communications between technician, client and service advisor.

Downtown Baltimore, MD30+ days ago

$36,500–$65,000

You must be comfortable making outbound calls and receiving inbound calls daily of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales. Inside Sales Representative responsibilities are: Finding new sales opportunities through telephonic sales techniques.

Baltimore, MD30+ days ago

Full-time

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .

Baltimore, Maryland11 days ago

Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. Meet SSA telephone coordinators in their respective department locations to survey, suggest, and coordinate telephone service to permit the maximum use of TDM & VoIP voice services .

Baltimore, MD30+ days ago

Remote

$17–$19 Per Hour

Must have a associates or Bachelors or cpat Cpat certified is a plus Skills: Requires detailed working knowledge and demonstrated proficiency in multiple payers application billing and or collection processes, with particular focus on billing specifically. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Aberdeen, MD30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Baltimore, MD30+ days ago

Full-time

The Manager, Contact Center (CC) (also known as Customer Service Manager) is responsible for overseeing the daily operations of a high volume Contact Center (CC) providing expertise and customer service support to primarily Customer Care Representative staff. Proficient computer skills and in depth knowledge in Microsoft (MS) Outlook, Word, Excel, PowerPoint, customer service software, CRM tools and other databases.

Elkton, Maryland30+ days ago

$22.16–$36.92 Per Hour

This involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. Overview: As a Financial Center Relationship Specialist, incumbents will serve as versatile banking professionals, responsible for delivering a wide range of banking services to both individual customers and small business clients.

New!

Woodbine, MD4 days ago

Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager . • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code .

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Telephone Interviewer Jobs in Maryland

Call Center Specialist Indotronix International Corporation

Remote Claims Specialist Nesco Resource

PATH 3.0 – Screening Field Interviewer Westat

Customer Service / Call Center Representative DARCARS Automotive Group

Customer Service Call Center Agent VECRA Inc

Call Center Representative BrightKey, Inc

Entry Level Customer Service Representative (Call Center) The Panther Group

Outbound Call Center Representative BrightKey, Inc

Call Center Agent ConsultNet

Account Service Representative (Call Center) - Outbound Part-Time Municipal Employees Credit Union of Baltimore, Inc.

Call Center Representative ROCS Grad Staffing

Call Center Representative (Hybrid) Clearway Pain Solutions

Call Center Representative Addison Group

Call Center Coordinator Medvanta

Call Center Sales Representative Municipal Employees Credit Union of Baltimore, Inc.

Call Center Operator - Healthcare Mercy Medical Center

Call Center Coordinator Prism Vision Group

Receptionist/Appointment Coordinator Call Center Jim Coleman Honda

Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit Union

Call Center Representative LATITUDE

Intake Call Center Representative Transformations Care Network

Support Call Center Agent Software Guidance & Assistance

Call Center Agents (Bethesda,MD) Ivyhill Technologies LLC

Business Development Representative / Part Time Service BDR - Pocomoke Chevy Toyota HERTRICH Family of Automobile Dealerships

Call center representative Randstad

SGS-Service Center Representative Apidel Technologies

Contact Center Customer Service Representative ITCON Services

Intake Call Center Representative Columbia Mental Health

Call Center Representative Ortho Bethesda

Call Center Operator Laurel Dental Office

Customer Service Representative Chase Brexton Health Care

Support Call Center Agent SGA Inc.

Call Center Associate Professional Moving & Storage

Call Center Sales Representative Mariner Finance

Customer Service Analyst (Tier 1) / Bilingual (Spanish) - (Part-time) Tria Federal

Customer Service Representative American Pest

Assistant Service Manager AUTO SENSE

911 Call Center Clinician The Sante Group

Customer Service Representative-2nd shift Roto-Rooter

Customer Service Representative-2nd shift Roto-Rooter Services Company

Call Center Representative (Baltimore metro area locals only) - Centralized Scheduling & Patient Support Chesapeake Specialty Care

Assistant Service Advisor BOS-QUAS AUTOMOTIVE INC., T/A Auto Sense

Inside Sales/Call Center CALL FOR ALL CALL CENTER GROUP LLC

TRICARE Customer Service Rep-Alaska residents TriWest Healthcare Alliance

Customer Service Order (CSO) Technician Tyto Athene, LLC

Healthcare Customer Service Representative- FULLY REMOTE Masco Corporation

Spanish Bilingual Limited Service Customer Service Representative Maximus

ADA Certification Contact Center Manager Medical Transportation Management

Financial Center Relationship Specialist Fulton Bank

PT Customer Service Leader Food Lion

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