Call Center/Customer Service Executive (Phone Support) TRIGYN TECHNOLOGIES, INC.Call Center/Customer Service Executive (Phone Support)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. PLEASE NOTE: • Candidates will need to be available to work shift schedules as below:
NewTelephone Research Interviewer Research Foundation of The City University of New YorkTelephone Research InterviewerBrooklyn, New YorkThe team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. For this project, we are seeking part-time telephone interviewers to conduct qualitative interviews and support the project activities, such as outreach, and recruitment, between June and December 2026.
NewFinancial Services Specialist (Sitting in Call Center) Page GroupFinancial Services Specialist (Sitting in Call Center)Teaneck, NJ$26–$27 / hourFull timeCollaborate with Financial Services, Customer Experience, Billing, Credit, Sales, and Operations teams to resolve customer questions and deliver on customer commitments. Handle customer phone and email inquiries related to invoices, account balances, online payments, autopay, payment status, and payment portal questions.
Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
Bi-lingual Clinical Interviewer Albert Einstein College of MedicineBi-lingual Clinical InterviewerBronx, New YorkTo do so, they must be able to walk up/down stairs in non elevator buildings, carry a laptop and/or study equipment), they will be required to communicate verbally and in writing in English and Spanish to non-English speaking study participants; POSITION RESPONSIBILITIES: Interview and screen potential participants in person or telephone utilizing Spanish and English; Administer consent forms and questionnaires utilizing Spanish and English. About Us: The Bronx clinic (funded $12+million) of the Hispanic Community Health Study is 1 of 4 national sites contracted by the government to recruit Hispanic Latino adults residing in the Bronx territory.
NewCall Center Associate / Telephone Operator Hospital Phaxis LLCCall Center Associate / Telephone Operator HospitalNew York, NYPrevious experience as a telephone operator, hospital switchboard operator, call center representative, receptionist, dispatcher, or in healthcare communications is preferred. This is an outstanding opportunity for candidates with experience in hospital switchboards, telephone operations, call centers, reception, dispatch, or customer service.
Director of Call Center Operations, Bureau of Customer Support City of New YorkDirector of Call Center Operations, Bureau of Customer SupportQueens, NYThis is accomplished through call center software, and development of Interactive Voice Response (IVR) systems and applications of other communication channels designed to provide clients, the public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.
Call Center Service Associate Integrated Resources, IncCall Center Service AssociateNewark, New JerseyContractorThis is Direct Hire with our ClientJob DescriptionSkills Required:3+ years in a large call center with excellent customer service skillsBilingual in Spanish/English is a major plusSome experience in a call center or customer service role within the health insurance industry required. Initiate investigation process based on the nature of the inquiry (claim, member information, benefits, enrollment, appeals, etc.).Utilize available resources to quickly and efficiently resolve or redirect inquiries in accordance with prescribed departmental process.
Call Center Manager TransCoreCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Call Center Operations Q1 Technologies, IncCall Center OperationsRaritan, NJJob Description: Contact Center Technology and Process Improvement – Design and drive implementation of contact center operations technology and process changes/enhancements Translate business improvement requirements into operational process changes and SOPs for vendors and/or technical requirements for software development. Work closely with vendors and internal teams on Customer Service initiatives, including quality Management, IVR optimization, Training, work force management, etc.
eService Call Center Asscociate Integrated Resources, InceService Call Center AsscociateNewark, New JerseyContractorThis is Direct Hire with our ClientJob DescriptionSkills Required:3+ years in a large call center with excellent customer service skillsBilingual in Spanish/English is a major plusSome experience in a call center or customer service role within the health insurance industry required. Core Individual Contributor Competencies: Personal and professional attributes critical to successful performance for IndividualContributors: Customer Focus, Accountable, Learn, CommunicateQualificationsEducation/Experience:High school degree or equivalent required.
Call Center/ Patient Service Representative Henry J Austin Health CenterCall Center/ Patient Service RepresentativeTrenton, NJ$38,000–$52,600 / yearThis position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs.
Director, Customer Service The New York Racing Association Inc.Director, Customer ServiceNYResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Summary of Physical Requirements and Work Environment: The Director, Customer Service role is primarily sedentary and performed in an office or office-like environment with no special physical demands required.
Call Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Agent - English (Remote) Stratford Solutions Inc.Call Center Agent - English (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)Princeton, NJRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Inbound Call Center Manager / Team Lead - Finance Industry ExlService Holdings IncInbound Call Center Manager / Team Lead - Finance IndustryNY$55,000–$65,000 / yearEXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates.
NewSupervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
NewCall Center Representative - Medicaid Member Support Conduent IncCall Center Representative - Medicaid Member SupportNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NewCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish) Nirvana Healthcare Management ServicesCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish)West Orange, NJ$17–$20 / hourFull timeProven customer service experience in a call center environment, preferably in healthcare preferredExcellent communication skills, both verbal and written. Job Description:Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center.