Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)ALRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentALRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Manager Common ThreadsCall Center ManagerBirmingham, ALThe Call Center Manager serves as the primary business owner and super-user of Common Threads' AI contact center technology, maintaining call flows, routing logic, escalation pathways, and the knowledge base that supports donor and customer interactions. Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable Donation Services (with regional field coordination) Employment Type: Full-Time, Exempt Direct Reports: Customer Service Representatives.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAAL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center Representative - DHA US Government Jobs - Other AgenciesCall Center Representative - DHABirmingham, ALCustomer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
RN-Call Center University of Alabama at BirminghamRN-Call CenterBirmingham, ALCGM Cooper Green'',''CGM Cooper Green'','''','''','''','''','''','''','''','''',''Outpatient Services'',''Outpatient Services'',''CLI-ADM-AMBS Ambulatory Services Section'',''CLI-ADM-AMBS Ambulatory Services Section'',''Regular'',''Regular'','''','''','''','''',''Day/1st Shift'',''Day/1st Shift'','''','''',''false'',''320617'',''320617'',''true'',''320617'',''false'',''Submission for the position: RN-Call Center - (Job Number: CGM00006)'',''false'',''320617'',''false'',''true''. Obtain, verify, and input all information accurately into the facility's electronic health record (EHR) or other appropriate systems; use neat legible penmanship when taking messages manually, and quickly distribute messages to the appropriate clinical staff.
Medical Call Center Representative Cahaba Dermatology & Skin Health CenterMedical Call Center RepresentativeVestavia, AlabamaResponsibilities also includes various office administrative tasks such as document scanning, spreadsheet entry, making reminder calls, answering busy multi-line phone system, and managing clinic scheduling. Representatives are responsible for ensuring every patient makes a smooth transition into their clinical, cosmetic, or spa visit.