Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
NewRadiology Scheduler Call Center UnitedHealth GroupRadiology Scheduler Call CenterMiddletown, NY$16–$29 / hourPerforms certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewCentral Services Manager Sunbelt RentalsCentral Services ManagerIslip, NY$85,676–$117,804.50 / yearSunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
Call Center/Customer Service Executive (Phone Support) TRIGYN TECHNOLOGIES, INC.Call Center/Customer Service Executive (Phone Support)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. PLEASE NOTE: • Candidates will need to be available to work shift schedules as below:
AutoConnection Internal Loan Interviewer CFCU Community Credit UnionAutoConnection Internal Loan InterviewerIthaca, NY$22–$22.50 / hourThis individual will contribute to the increase of the Credit Union's indirect loan portfolio while mitigating risk by reviewing funding packages received from the dealers and ensuring completion as well as accuracy of documentation and funding of loans and establishing membership accounts if applicable. Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Bi-lingual Clinical Interviewer Albert Einstein College of MedicineBi-lingual Clinical InterviewerBronx, New YorkTo do so, they must be able to walk up/down stairs in non elevator buildings, carry a laptop and/or study equipment), they will be required to communicate verbally and in writing in English and Spanish to non-English speaking study participants; POSITION RESPONSIBILITIES: Interview and screen potential participants in person or telephone utilizing Spanish and English; Administer consent forms and questionnaires utilizing Spanish and English. About Us: The Bronx clinic (funded $12+million) of the Hispanic Community Health Study is 1 of 4 national sites contracted by the government to recruit Hispanic Latino adults residing in the Bronx territory.
Child Support Call Center Agent Conduent IncChild Support Call Center AgentNYThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NewDirector of Call Center Operations, Bureau of Customer Support City of New YorkDirector of Call Center Operations, Bureau of Customer SupportQueens, NYThis is accomplished through call center software, and development of Interactive Voice Response (IVR) systems and applications of other communication channels designed to provide clients, the public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.
Call Center Director redShift Recruiting, LLCCall Center DirectorSaratoga Springs, NYThis is an exciting opportunity for an experienced leader to shape operational strategy, mentor high-performing teams, and build a customer experience that supports long-term business success. Our growing client is seeking a strategic and results-oriented Director of Sales & Customer Service to lead contact center operations and drive both customer satisfaction and revenue growth.
Director of Sales and Customer Service (Call Center) Prime Group HoldingsDirector of Sales and Customer Service (Call Center)Saratoga Springs, New YorkFull timeWith $6.7 billion in assets under management , Prime Group is among the largest private owners and operators of self-storage properties globally , with a portfolio of 320+ self-storage assets across 28 U.S. states , three Canadian provinces , and the U.S. Virgin Islands , totaling 24+ million rentable square feet . The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.
Director, Customer Service The New York Racing Association Inc.Director, Customer ServiceNYResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Summary of Physical Requirements and Work Environment: The Director, Customer Service role is primarily sedentary and performed in an office or office-like environment with no special physical demands required.
Call Center Manager Capital District Transportation Authority-CDTACall Center ManagerAlbany, NY$66,669–$82,002 / yearCDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its Customer Service Center and ensure a high-quality, customer-focused experience on behalf of the Authority. This role oversees staff, systems, and performance across a multi-channel environment supporting fixed-route services, FLEX On Demand, STAR paratransit, DRIVE, and other customer-facing programs.
NewSenior Call Center & Customer Service Supervisor Suffolk County Water AuthoritySenior Call Center & Customer Service SupervisorNew York, NY$73,000–$85,000 / yearA municipal water service authority in New York is looking for a Call Center Supervisor to lead operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience in customer service, with a minimum of 2 years in a supervisory role.
Call Center Representative CareerscapeCall Center RepresentativeHybrid, NY$45,000–$68,000 / yearFull timeThis is a high-volume, fast-paced role for someone who enjoys helping customers, solving problems quickly, and delivering professional service across phone, chat, and email channels. This role is a strong fit for candidates looking to build a long-term career in customer service, call center operations, sales support, client support, or customer success.
NewCSR-Call Center Representative Capital District Transportation Authority-CDTACSR-Call Center RepresentativeAlbany, NYAbility to multitask, navigate, and successfully use Microsoft Office such as Word, Excel Outlook, many different types of specific software programs, as well as internet-based programs. Duties and Responsibilities: Operate a multiline phone system to answer all incoming phone calls and provide accurate information regarding all CDTA services, fares, and programs.
NewPart Time CSR-Call Center Representative Capital District Transportation Authority-CDTAPart Time CSR-Call Center RepresentativeAlbany, NYAbility to multitask, navigate, and successfully use Microsoft Office such as Word, Excel Outlook, many different types of specific software programs, as well as internet-based programs. Duties and Responsibilities: Operate a multiline phone system to answer all incoming phone calls and provide accurate information regarding all CDTA services, fares, and programs.
Director, Customer Service New York Racing Association CareersDirector, Customer ServiceAqueduct (Ozone Park), New York$126,000–$189,000 / yearResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Preferred Skills: Process Improvement, Budgeting, Quality Assurance, Business Metrics, Forecasting, Billing, Conflict Resolution, Negotiation, Workflow Management.
Supervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
Call Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewCall Center Agent - English (Remote) Stratford Solutions Inc.Call Center Agent - English (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Inbound Call Center Manager / Team Lead - Finance Industry ExlService Holdings IncInbound Call Center Manager / Team Lead - Finance IndustryNY$55,000–$65,000 / yearEXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates.
Dental Call Center Specialist - Patchogue, NY Babylon Dental CareDental Call Center Specialist - Patchogue, NYPatchogue, NY$20–$25 / hourBecome a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. Some of our Call Center Specialists have moved into roles as Front Desk Team Leads, Hygiene Coordinators, Call Center Team Leads, Patient Coordinators and even Practice Administrators.
Experienced In House Call Center/ Sales Associate ManpowerExperienced In House Call Center/ Sales AssociateNew Rochelle, NYManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Supervisor of Customer Service Veolia Environnement SASupervisor of Customer ServiceWest Nyack, NY$80,000–$90,000 / yearThe Supervisor oversees the daily assignments bargaining unit employees in the New York - West Nyack Office, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Director of Customer Service and Metering. Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates.
Call Center Representative 2 (NY HELPS) New York State Thruway AuthorityCall Center Representative 2 (NY HELPS)NY$56,506–$68,630 / year3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.
Call Center Support Specialist - TPA / Spending Accounts - Rochester, NY Paylocity Holding CorpCall Center Support Specialist - TPA / Spending Accounts - Rochester, NYRochester, NYRemoteThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
NewPre Registration/Call Center Customer Service Secretary SUNY Upstate Medical UniversityPre Registration/Call Center Customer Service SecretarySyracuse, NY$18.50–$28.36 / hourProficient in following provider preference scheduling protocols and office wide scheduling protocols to ensure patients are scheduled appropriately and with the proper sub-specialty. non-par insurance and thoroughly explains options self-pay, payment due and thoroughly explains options, liability and/or school insurance and thoroughly explains options on Health Exchange, par vs.
NewRetirement Benefits Call Center Representative Conduent IncRetirement Benefits Call Center RepresentativeNY$35,280–$44,100 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. This role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering professional and empathetic customer service in a fast-paced call center environment.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Requirements for Remote Call Center Representative: Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices).
Medical Receptionist/Call Center Rep UBMD Ophthalmology / Ross Eye InstituteMedical Receptionist/Call Center RepOrchard Park, NY$17.50–$21.50 / hourResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Pharmacy Call Center Representative SUNY Upstate Medical UniversityPharmacy Call Center RepresentativeSyracuse, NYProvide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Minimum Qualifications: Associate''s degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required.
Overnight Customer Service Representative Rapid Response MonitoringOvernight Customer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Customer Service Representative Rapid Response MonitoringCustomer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Inbound Call Center Representative Mavis Tire SupplyInbound Call Center RepresentativeMillwood, NYFull timeExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Customer Service Manager Fonte Surgical Supply, Inc.Customer Service ManagerIrondequoit, New York$50,000Position Summary We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales. The Customer Service Manager will lead by example, coach staff, monitor performance, resolve escalated customer issues, and ensure a positive customer experience while supporting company sales goals.
Call Center Agent-Travel Benefits Conduent IncCall Center Agent-Travel BenefitsNY$38,640–$48,300 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHANY$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Inbound Call Center Reps - Financial Transfer Agent Dept. ExlService Holdings IncInbound Call Center Reps - Financial Transfer Agent Dept.NY$19–$24 / hourIn this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance. In this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Remote Benefits Call Center Representative Conduent IncRemote Benefits Call Center RepresentativeNYRemote$32,760–$40,950 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Showroom Customer Service Rep II (FT) Dal-TileShowroom Customer Service Rep II (FT)Bethpage, New York$21.38–$26.78Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile: Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
CALL CENTER REPRESENTATIVE JonesbororealtycompanyCALL CENTER REPRESENTATIVEFlorida, FloridaWith over 20 years of experience in the industry, we have established a strong reputation for providing exceptional customer service and delivering excellent results for our clients. As a Call Center Representative, you will be responsible for handling a high volume of inbound and outbound calls from clients, providing them with information, and assisting them with their inquiries and concerns.
Call Center Representative I Metroplus Health Plan IncCall Center Representative INYThe primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting with Primary Care Provider (PCP) selections and handling all provider inquiries related to eligibility, claims and authorizations. Required Education, Training & Professional Experience: High School graduation or evidence of having satisfactory passed a High School Equivalency Program; and.
Call Center Representative TEG Federal Credit UnionCall Center RepresentativeFishkill, NY$21–$24 / hourWith over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being.
Call Center Representative Health Plan-Work From Home Presbyterian Healthcare ServicesCall Center Representative Health Plan-Work From HomeNYAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. A thorough knowledge of reimbursement methodologies i.e. DRG, Relative Value Systems, Per Diem, Fee schedule, Capitation, etc and some knowledge of risk sharing programs helpful.
Call Center Specialist - Ic Centerlight Management ServicesCall Center Specialist - IcNew YorkRemoteThis role involves providing exceptional customer service, scheduling appointments, answering inquiries, and assisting patients and their families with accurate information regarding services provided by the healthcare organization. Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy.
Call Center Representative Cellular SalesCall Center RepresentativeRochester, NY$17–$20 / hourEssential Functions • Follow up on distributed leads • Generate store traffic and contribute to the markets success • Handle customer inquiries both by phone and text • Support sales force by generating sales leads • Follow communication scripts when handing different topics • Research required information using available resources • Provide customers with product and service information. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
Call Center Representative I- Member Experience Niagara's Choice Federal Credit UnionCall Center Representative I- Member ExperienceLockport, NYFull timeVerify accounts, assist with questions regarding online account opening, loan applications, order cards, and answer questions regarding share accounts, share drafts, debit and credit cards, IRAs, etc. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
$1000 Sign On Bonus - Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard Dermatology$1000 Sign On Bonus - Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYSheepshead Bay, New YorkAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries.
Call Center Quality Assurance Specialist 1 (Spanish Language) New York State Thruway AuthorityCall Center Quality Assurance Specialist 1 (Spanish Language)Albany, NY$66,951–$85,138 / yearNYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.