Call Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourFull timeThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
NewBDC Representative/ Call Center Agent/ Part Time Hendrick Automotive Group CorporateBDC Representative/ Call Center Agent/ Part TimeCary, North CarolinaPart timePrimarily responsible for answering Inbound Service Calls for 12 Hendrick Dealerships and schedule Appointments for Service. Hendrick Buick GMC Cadillac (Cary) Location: 115 Team Hendrick Way, Cary, North Carolina 27511.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentNCRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)NCRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewCall Center Customer Service Specialist Forrest SolutionsCall Center Customer Service SpecialistCharlotte, North CarolinaIn this role, you will manage high-volume inbound and outbound calls, respond to email inquiries, accurately route calls to the appropriate departments, and provide timely assistance to customers and internal stakeholders. As a Call Center Customer Service Specialist (Switchboard Associate) , you will play a vital role in ensuring seamless communication across the organization while delivering exceptional customer service to callers.
Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - ProdPharmaceutical Call Center Manager - HyrbridMorrisville, NCThe Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.
Customer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacRaleigh, NCThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
Customer Service Rep for Call Center Waste Pro USA, Inc.Customer Service Rep for Call CenterMonroe, NCSUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)North CarolinaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Supervisor North South Consulting GroupCall Center SupervisorCamp Lejeune, NCFull timeThe Supervisor oversees staffing, workload management, customer service quality, employee coaching, performance monitoring, and compliance with all contractual service requirements to ensure exceptional support for wounded, ill, and injured service members and their families. The Call Center Supervisor provides daily operational leadership for Customer Care Representatives and Shift Team Leads supporting the Wounded Warrior Call Center.
NewContact Call Center Manager Piper CompaniesContact Call Center ManagerRaleigh, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands‑on leader with strong operational expertise and a passion for team development and service excellence.
NewREMOTE Customer Service Representative TEKsystemsREMOTE Customer Service RepresentativeRaleigh, NCRemoteRESPONSIBILITIES: Duties include: providing call center callers with timely, accurate, and customer-focused claim information, solicit information needed to perfect the claim, consistently deliver a superior level of customer service, document the claim system, work with the STD, SDI, AM, LTD, Life and AD&D products, and perform well in a call center team environment. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
Call Center Agent Career Match SolutionsCall Center AgentCharlotte, NCContractorCall Center Agent (Bilingual Preferred) Position Summary: This role provides frontline support to community members by answering general inquiries, addressing questions and concerns related to health services, and scheduling clinic appointments. Proficiency with computers, multi-line phone systems, and electronic scheduling or documentation systems.
NewCall Center Agent (Bilingual Preferred) Career Match SolutionsCall Center Agent (Bilingual Preferred)Charlotte, NCThis role provides frontline support to community members by answering general inquiries, addressing questions and concerns related to health services, and scheduling clinic appointments. Ability to work efficiently in a fast-paced, highvolume environment while maintaining accuracy and attention to detail.
Call Center Manager Montgomery HassellCall Center ManagerZebulon, North CarolinaCandidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.
Customer Service Technical Support Call Center Advanced Personnel ResourcesCustomer Service Technical Support Call CenterGreensboro, NC$15–$16 / hourFull timeSelected candidates will provide front-line technical support via phone, chat, or email for issues related to different mechanical and electrical products, including troubleshooting, diagnosis, and case tracking within established performance expectations. Advanced Personnel Resources is currently looking for curious and outgoing professionals who are interested in embarking on a new career path.
Call Center Operations Manager Zp Group LlcCall Center Operations ManagerDurham, NC$80,000–$100,000 / yearThe Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance. Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.
Customer Service Center (CSC) Operations Manager - Tolling Operations WSP Global IncCustomer Service Center (CSC) Operations Manager - Tolling OperationsWinston Salem, NCAny unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven decision-making.
Call Center LancesoftCall CenterCary, NC$1JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Call Center Manager Zp Group LlcCall Center ManagerDurham, NC$85,000–$110,000 / yearResponsibilities of the Call Center Manager: Lead daily operations by overseeing contact center performance and ensuring consistently high‑quality customer experience. Demonstrated leadership ability with strong communication skills and the capacity to manage multiple priorities in a fast‑paced environment.
Customer Service Team Lead (Inbound- call center environment) #4845 Mom's MealsCustomer Service Team Lead (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. The Customer Service Team Lead (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, NCRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Coordinator (Inbound- contact center environment) #4535 Mom's MealsCustomer Service Coordinator (Inbound- contact center environment) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Customer Service Representative iQor Holdings, Inc.Customer Service RepresentativeCharlotte, NCJob Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Supervisor, Customer Service_OPS Versant Health Holdco IncSupervisor, Customer Service_OPSNCAll qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. The Customer Service Supervisor will work closely with various team members in the department to drive process improvement, increase quality, and ensure appropriate levels of training are achieved.
Call Center Representative Air Experts Heating, Cooling, LLCCall Center RepresentativeRaleigh, NCPart timeIf you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
NewService Appointment Call Center - JOHNSON AUTOMOTIVE Johnson Automotive GroupService Appointment Call Center - JOHNSON AUTOMOTIVERaleigh, NCAbout the Role:The Automotive Service Appointment Call Center (Business Development Center, aka BDC) role is pivotal in ensuring a seamless and positive customer experience by managing inbound and outbound communications related to vehicle service appointments. Service Appointment Call Center - JOHNSON AUTOMOTIVEFull Time Clerical Johnson Lexus of Raleigh, Raleigh, NC, USJohnson Automotive is accepting applications for FT Service BDC Representatives to staff our expanding Service business.
NewCall Center Representative Preferred ParkingCall Center RepresentativeCharlotte, NCThis role is responsible for handling calls related to parking accounts, billing questions, facility access, and general customer support. Key ResponsibilitiesAnswer and manage a high volume of incoming calls from customers, tenants, and garage staff in a timely and professional manner.
Call Center Team Member (Seasonal) Sports Endeavors IncCall Center Team Member (Seasonal)NCAnswer inbound customer interactions while providing accurate information regarding products, orders placed, package tracking, shipping and other assistance to help meet and exceed customers needs - aiming for first call resolution. Competency Statements: Accountability - Ability to accept responsibility and account for his/her actions, take responsibility and ownership, open to positive criticism.
Call Center Agent $15 Bilingual Spanish $16 Advanced Personnel ResourcesCall Center Agent $15 Bilingual Spanish $16Winston-Salem, NC$15–$16 / hourFull timeOverview:Tier 1 Technical Support Customer Service Representatives (CSRs) provide first-level technical support via phone, chat, or email for issues related to smoke alarms, carbon dioxide detectors, and fire extinguishers, including troubleshooting, diagnosis, tracking, and resolution, all within established performance expectations and Client SLAs. CSRs possess excellent verbal and written communication skills, are detail-oriented with a strong work ethic, have a strong technical and mechanical aptitude, and have a passion for helping others solve problems with patience, empathy, and care.
In-Bound Call Center Representative IronMountain SolutionsIn-Bound Call Center RepresentativeNorth CarolinaRemoteA successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success.
Customer Service Representative Horne Heating & Air ConditioningCustomer Service RepresentativeBelmont, NC$16–$20 / hourFull timeYour primary responsibilities will include making outbound calls regarding unsold service and sales opportunities, reconnecting with previous leads, helping convert opportunities into scheduled work, documenting customer interactions accurately, and coordinating with internal departments to ensure a seamless customer experience. We are seeking a motivated, organized, and customer-focused Customer Service Representative to support our Service and Sales teams by following up with customers on unsold projects and helping convert opportunities into scheduled work.
Senior Process Associate-Customer Service Infosys LtdSenior Process Associate-Customer ServiceWinston Salem, NCUtilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.
Manager, Call Center Technology SPECTRUMManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.
Call Center Collections Supervisor Republic Finance LLCCall Center Collections SupervisorCharlotte, NCDriven by our shared mission to pursue excellence for our team, our customers, and our performance, we are continuously improving our customer offerings in tandem with opening more branches in new states each year. You will also be responsible for the quality of the team, monitoring the collection agent activity and recommending the appropriate management actions based on agent performance.
NewCall Center Team Lead Patterson Dental SupplyCall Center Team LeadNorth CarolinaWe value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management.
Call Center Manager Southern National RoofingCall Center ManagerCharlotte, NC$80,000–$125,000The Manager will build and optimize contact center operations, develop inside recruiting efforts, and partner closely with Marketing and Field Sales to maximize the ROI on Southern National’s lead generation investments. The Manager of Contact Center & Inside Sales is responsible for leading Southern National’s centralized lead management, appointment setting, dispatching, rehash, and inside sales functions.
BDC/Call Center Representive Classic Toyota of HendersonBDC/Call Center RepresentiveHenderson, North CarolinaThis role is the first point of contact for our customers, handling inbound and outbound calls for both sales and service departments , scheduling appointments, and managing internet leads. As a BDC Representative, you play a critical role in driving business and creating exceptional customer experiences from the very first interaction.
Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 15:00 to 23:30 UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 15:00 to 23:30DURHAM, NCOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Logistics Coordinator / Call Center Control Tower ON-SITE 3rd shift UPSLogistics Coordinator / Call Center Control Tower ON-SITE 3rd shiftDURHAM, NCOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
NewCall Center Team Lead Patterson Companies IncCall Center Team LeadNC$23.17–$30.13 / hourWe value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management.
Manager Call Center Services iQor Holdings, Inc.Manager Call Center ServicesCharlotte, NCThis leader will own the performance of a multi-team collections program focused on soft (early-stage) collections, driving results through a group of Operations Managers and their supervisor teams. Lead day-to-day collections operations across multiple teams, with Operations Manager/Managers/Supervisors as direct reports.
Manager, Call Center Technology Charter Communications IncManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.
Customer Service Representative Zp Group LlcCustomer Service RepresentativeDurham, NC$20–$23 / hourThe Customer Service Representative will focus on delivering an exceptional client experience while supporting annuity and life insurance products, and the Customer Service Representative will play a key role in building strong, long-term client relationships. Keywords: customer service representative, client services, insurance, customer support, annuities, life insurance, call center, financial services, customer experience, hybrid, Durham NC, customer service.
Call Center Supervisor| Full Time | Steven Tanger Center for the Performing Arts Oak View GroupCall Center Supervisor| Full Time | Steven Tanger Center for the Performing ArtsGreensboro, NC$25–$28 / hourOffering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. About the Venue A $94 million, state-of-the-art facility that has transformed downtown Greensboro, North Carolina, the Steven Tanger Center for the Performing Arts is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment.