NewCall Center Agent CornerStone StaffingCall Center AgentElizabethtown, NCCornerStone Staffing is seeking Customer Service/Collections Agents with a great team work ethic and with experience in fast paced environment. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
Call Center Manager TTECCall Center ManagerWinston Salem, NCCoach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. The anticipated range is80,000-90,000 Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Registered Nurse/Telephone Triage Call Center IMCS Group IncRegistered Nurse/Telephone Triage Call CenterDurham, NCThe ideal candidate will provide patient-centered telephonic and electronic nursing support in a fast-paced, multidisciplinary healthcare environment while collaborating with physicians, advanced practice providers, residents, fellows, and interdisciplinary teams. This role requires strong clinical judgment, exceptional communication skills, and the ability to independently triage patient concerns using established protocols and provider guidance.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
NewCall Center Representative 8072 City Of GreensboroCall Center Representative 8072Greensboro, NC$41,600–$43,922 / yearBecause Access GSO Paratransit Services operate when many City offices are closed, employees may be required to work weekends and/or days when City offices are closed while Access GSO services remain in operation. Whether a rider needs transportation for work, healthcare, an appointment, community activities, or another essential destination, your ability to listen carefully, respond accurately, and provide compassionate service can make a meaningful difference.
Director PFS Customer Service/Call Center - Revenue Cycle Patient Accounting UNC HealthDirector PFS Customer Service/Call Center - Revenue Cycle Patient AccountingChapel Hill, NCThis position is responsible for coordinating the Customer Service and Call Center functions with appropriate personnel (Patient Financial Services Reps, PFS - Call Center Reps, Patient Relations Specialists, Team Leads, Analysts, Supervisors, Managers, etc.) in addition to Early-out and Collection Agency vendors to meet the overall needs of the department and health care system, while ensuring compliance with state/federal requirements, and CMS guidelines. This position is responsible for the overall system-wide management responsibility of the Customer Service (MyUNCChart, Bankruptcy, Estates, Sodca, Patient Relations, Patient Correspondence) and Call Center (Inbound) team within Patient Financial Services for UNC Health Care including program planning, operational analysis, financial analysis, problem resolution, personnel management and performance improvement.
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
Supervisor, Customer Service Brighton Health Plan Solutions, LLCSupervisor, Customer ServiceChapel Hill, NCBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)North CarolinaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
TCM Extender - Call Center Pathways to Life, IncTCM Extender - Call CenterGreenville, NCIn this role, you'll be the friendly voice on the other end of the phone—connecting members to the care, services, and support they need to live healthier lives. If you're ready to combine customer service excellence with a career that truly makes a difference, apply today and become a Tailored Care Manager Extender!
NewFraud Support Analyst (Customer Care/Call Center) Background Matlen Silver, Inc.Fraud Support Analyst (Customer Care/Call Center) BackgroundLewisville, NC$20–$24 / hourIdeal Candidate: Someone coming from branch banking or banking customer service with strong communication skills, solid knowledge of banking transactions, the ability to handle a high-volume call environment, and the professionalism/thick skin to deal with difficult customer conversations. Candidates with branch banking, retail banking, banking customer service, deposit operations, or financial-services call center experience are highly encouraged to apply.
Call Center Manager Montgomery HassellCall Center ManagerZebulon, North CarolinaCandidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.
Call Center Representative Cabarrus Rowan Community Health CenterCall Center RepresentativeConcord, NCThe CCR will assist with patient requests, all incoming communications to the Center, scheduling patient appointment requests, call routing, outbound contact initiatives, and screening incoming communications all while ensuring the delivery of excellence in customer service. The CCR assists the supervisor and/or Operations Manager with a variety of general office activities and may be asked to assist in various front desk operations among all sites when necessary.
Call Center Operations Manager Zp Group LlcCall Center Operations ManagerDurham, NC$80,000–$100,000 / yearThe Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance. Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.
Call Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, North CarolinaThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
Call Center LancesoftCall CenterCary, NC$1JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Call Center Manager Zp Group LlcCall Center ManagerDurham, NC$85,000–$110,000 / yearResponsibilities of the Call Center Manager: Lead daily operations by overseeing contact center performance and ensuring consistently high‑quality customer experience. Demonstrated leadership ability with strong communication skills and the capacity to manage multiple priorities in a fast‑paced environment.
Call Center Director Ferretti SearchCall Center DirectorCharlotte, NCThis strategic leadership role is responsible for overseeing customer interactions across phone, chat, and digital channels while driving operational excellence, workforce performance, customer satisfaction, and business growth. The ideal candidate is a results-driven leader with experience scaling contact center operations, developing high-performing teams, and leveraging technology to improve efficiency and customer experience.
Sr Director, Client Services, Call Center IQVIA Holdings IncSr Director, Client Services, Call CenterDurham, NC$116,600–$324,800 / yearIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).
Call Center Analyst Sr. Coastal Credit UnionCall Center Analyst Sr.Raleigh, NCFull timeActing as the primary liaison between operations, IT, vendors, and leadership, the Analyst translates business needs into technical solutions, drives system enhancements, manages vendor performance, and ensures technology solutions effectively support operational objectives and the member experience. Build, execute, and monitor automated outbound corporate call campaigns and inbound voice routing logic, adjusting configurations based on data from vendor platforms and communicating impacts to stakeholders as needed.