Customer Service/Call Center Manager Morgan White GroupCustomer Service/Call Center ManagerMiami, FLFull timeMinimum of one-year experience in a supervisory or training position; 3-5 years of supervisory experience in customer service or other service industry preferred. Miami Requirements include:Bilingual (Spanish & English) WORKING ENVIRONMENT: Must be able to perform in a very high paced environment while multi-tasking or handling interruptions.
Scheduler, Patient Navigation - Customer Service Call Center Trinity HealthScheduler, Patient Navigation - Customer Service Call CenterFt. Lauderdale, FLRemoteMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
Call Center Agent Independent Living Systems LLCCall Center AgentMiami, FLYour primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. This role demands the ability to handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive patient experiences and organizational goals.
NewService Team Coordinator (Renote Call Center) ChenMed LLCService Team Coordinator (Renote Call Center)Miami, FLRemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for inbound customer service call handling related to patient scheduling, general inquiries and other patient service call interactions.
Call Center Supervisor (Legal) MLGCall Center Supervisor (Legal)Fort Lauderdale, FloridaRemoteDemonstrated traits of top call center/sales leaders: disciplined execution, persistence, accountability, strong financial motivation, and comfort holding firm, candid conversations with staff. Track and interpret key call center metrics, including lead volume, appointment set rate, consultation show rate, conversion to retained clients, and case value trends.
Call Centre Manager thehivecareers.coCall Centre ManagerMiami, FloridaThe call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
Customer Service Call Center Representative Statewide Window and DoorsCustomer Service Call Center RepresentativeLighthouse Point, FL3+ years of call center, appointment setting, or lead generation experience. Experience working with CRM systems and lead databases.
Scheduler - Patient Navigation Representative For Call Center Trinity Health CorporationScheduler - Patient Navigation Representative For Call CenterFort Lauderdale, FLMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
Call Center Manager KORE1 TechnologiesCall Center ManagerFort Lauderdale, FL$8,000–$15,000 / yearThis role ensures high-quality patient service, operational efficiency, staff performance, and compliance with healthcare regulations while leading and developing a team of call center agents. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Call Center Manager in the Fort Lauderdale area.
Scheduler - Patient Navigation Representative for Call Center Trinity HealthScheduler - Patient Navigation Representative for Call CenterFt. Lauderdale, FLMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeMiami, FLRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewCall Center Representative Ascensus LLCCall Center RepresentativeMiami, FLRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual (Spanish/English) Customer Service Representative (WFH/Hybrid) Centah IncBilingual (Spanish/English) Customer Service Representative (WFH/Hybrid)Fort Lauderdale, FLAcquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry.
Bilingual (French/English) Customer Service Representative (WFH/Hybrid) Centah IncBilingual (French/English) Customer Service Representative (WFH/Hybrid)Fort Lauderdale, FLAcquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry.
Customer Service Representative (Work from Home/Hybrid) Centah IncCustomer Service Representative (Work from Home/Hybrid)Fort Lauderdale, FLAcquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAFort Lauderdale, FL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER) Community Health of South Florida Inc.CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER)Miami, FLReceives requests by mail, telephone, or in person regarding Medical Records, Pharmacy, Managed Care and Medical Services (Primary Care, Dental, Behavioral Health). POSITION PURPOSE: The purpose of the Customer Service Representative is to be responsible for successfully managing large amounts of inbound and outbound calls.
Cnt Result Call Center Agent 1, OP Centralized Scheduling, FT 8:30A-5P Baptist Health South Florida IncCnt Result Call Center Agent 1, OP Centralized Scheduling, FT 8:30A-5PMiami, FL$16–$18.94 / hourBaptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: Career growth and development opportunities, with clear pathways and ongoing support.
Customer Service Manager CAREERXCHANGE, Inc.Customer Service ManagerNorth Miami, FL$48,000–$55,000 / yearThis role is responsible for ensuring compassionate, efficient, and service-driven delivery across all client-facing interactions, including adoptions, customer support, community assistance programs, pet pantry services, retail operations, and call center support. POSITION SUMMARY: A mission-driven organization focused on animal care, rehabilitation, and community support is seeking a Customer Service Manager to provide leadership and operational oversight for teams and programs that serve as the public face of the organization.
Customer Service Representative (Remote) Xanterra Leisure Holding LLCCustomer Service Representative (Remote)Miami, FLRemoteAwarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness.