Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Call Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CA$23–$25 / hourFull timePartner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategiesCollaborate with QA/Compliance Teams to identify any process improvements, policy updatesMaintain accurate records of monitoring activities, including call summaries, notes, escalationsStay updated on industry trends, emerging technologies, and best practices to monitor collection calls. QualificationsEducation: High School or GED required, associate or bachelor's degree in finance or related field preferred.1-3 years of experience in call center quality assurance, monitoring, or collections operationsStrong attention to detail and the ability to evaluate interactions objectively and consistently.
NewCustomer Service Rep Nesco Resource, LLCCustomer Service RepCity of Industry, CA$19–$21 / hourThe ideal candidate has previous call center or office-based customer service experience , strong computer skills, excellent communication abilities, and the ability to resolve customer issues efficiently and professionally. We are seeking a customer-focused professional to provide high-volume customer support through multiple communication channels, primarily phone and email .
Call Center - Customer Service Representative LancesoftCall Center - Customer Service RepresentativeBrea, CA$22The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
NewCustomer Service Rep Employnet Workforce ManagementCustomer Service RepCity of Industry, CA$18–$21.01 / hourIf you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team! This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system.
Service Department Call Center Representative - Kia of Valencia - Valencia, CA Audi ValenciaService Department Call Center Representative - Kia of Valencia - Valencia, CASanta Clarita, CA$25 / hourAs the first point of contact for many of our service customers, you will play a critical role in delivering an outstanding customer experience while helping our service department operate efficiently. Kia of Valencia is seeking an energetic, customer-focused Service BDC (Business Development Center) Representative to join our growing team.
Customer Service Call Center Fletcher Jones ManagementCustomer Service Call CenterIrvine, CaliforniaAt Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf of the company.
Call Center Rep 1 - 97804 Wollborg Michelson RecruitingCall Center Rep 1 - 97804Woodland Hills, CAThe representative conducts outbound and inbound communications to educate members on benefits, preventive screenings, and available care, while assisting with appointment scheduling and follow-up support. Proven experience in customer-facing or call center roles, preferably within healthcare or member services.
Call Center Manager Brody Pennell HVACCall Center ManagerLos Angeles, CAManage all inbound leads from various marketing sources, including Google, Yelp, Podium, Angi, HomeAdvisor, social media, website inquiries, chat platforms, and referral programs, ensuring every lead receives prompt follow-up. The Call Center Manager is responsible for leading the daily operations of the Customer Service and Dispatch teams, ensuring exceptional customer experiences while maximizing booking efficiency, technician productivity, and revenue opportunities.
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Medical Office Call Center Representative Priority Family Care CenterMedical Office Call Center RepresentativeMonterey Park, California$18–$22If you are passionate about providing exceptional service in a healthcare setting and want to make a difference in patients' lives, we invite you to apply today. Summary: As a Phone Representative, you will be the first point of contact for our patients, ensuring they receive outstanding customer service and support.
Call Center Representative Universal Community Health CenterCall Center RepresentativeLos Angeles, CAAnswers a high volume of inbound calls through the multiline/ACD call center telephone system, screening and directing calls and messages to the appropriate department, clinic site, or provider. The Call Center Representative operates a multiline/ACD telephone system to answer a high volume of inbound patient calls across all UCHC clinic sites in a prompt, courteous, and professional manner.
NewCustomer Service Rep Abacus Service CorporationCustomer Service RepCity of Industry, CAThis role involves professionally responding to and interacting with customers via phone and email, handling a high volume of inbound calls, and providing outstanding support. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners.
Account Advisor I - Call Center Blue Cross and Blue Shield AssociationAccount Advisor I - Call CenterLos Angeles, CARemotePursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Seasonal Call Center Customer Service/Sales Operations See's Candies, Inc.Seasonal Call Center Customer Service/Sales OperationsCarson, CA$19.50–$20.50 / hourHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
Seasonal Call Center Customer Service/Sales Operations See’s CandiesSeasonal Call Center Customer Service/Sales OperationsCarson, CaliforniaHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.