TTECNewCall Center Team Leader - Supporting Volvo Cars TTECCall Center Team Leader - Supporting Volvo CarsMahwah, NJThe Volvo Tier 1 Team Leader is responsible for leading, coaching, developing, and motivating the Roadside team by responding to questions, providing guidance and direction, and demonstrating excellent leadership and interpersonal skills. The Team Leader ensures efficient performance of the team to provide world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints and addressing questions regarding their vehicle and more.
JobotNewHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSION JobotHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSIONThe Bronx, NY$108,000–$117,800 / yearHospice Triage RN provides patient physical and psychosocial health systems assessments telephonically, supporting the Plan of Care, “Goals of Care” based on the patient’s and caretaker’s needs/wishes, and in coordination with plan developed/placed by the primary RN Case Manager for the patient. The ONSITE Call Center Triage RN is responsible for the emergent triaging of calls received from patients and/or caretakers to for the purpose of telephonically assessing their needs in order to treat emergent situations that have developed during the Call Center hours .
Sunbelt RentalsStrategic Customer Coordinator Sunbelt RentalsStrategic Customer CoordinatorIslip, NY$24.58–$33.80 / hourWe value an inclusive and diverse workplace: Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent, Customer Service Agent, Customer Service Rep. The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.
TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerJersey City, NJThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Albert Einstein College of MedicineNewBi-Lingual Clinical Interviewer Albert Einstein College of MedicineBi-Lingual Clinical InterviewerEinstein-New Jersey, New JerseyTo do so, they must be able to walk up/down stairs in non elevator buildings, carry a laptop and/or study equipment), they will be required to communicate verbally and in writing in English and Spanish to non-English speaking study participants; POSITION RESPONSIBILITIES: Interview and screen potential participants in person or telephone utilizing Spanish and English; Administer consent forms and questionnaires utilizing Spanish and English. About Us: The Bronx clinic (funded $12+million) of the Hispanic Community Health Study is 1 of 4 national sites contracted by the government to recruit Hispanic Latino adults residing in the Bronx territory.
DARCARS Automotive GroupNewCustomer Service/ Call Center Representative DARCARS Automotive GroupCustomer Service/ Call Center RepresentativeEnglewood, NJFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
MMC GroupNewSupervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
Acentra HealthNewCall Center Manager (Remote) Acentra HealthCall Center Manager (Remote)New York, NYRemotePreferred QualificationsExperience with the Genesys telephony platform2+ years of experience with workforce management is preferredPossess a strong background in analysis and reportingProficient in managing customer service through call center technologies and systemsDemonstrate experience in planning and implementing projectsStrong focus on partnership and can develop and expand relationshipsWhy us? In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Vanguard DermatologyNewPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard DermatologyPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYBrooklyn, NY$20–$21 / hourAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience.
Suffolk Transportation Service, Inc.Call Center Agent Suffolk Transportation Service, Inc.Call Center AgentRonkonkoma, NYPart timeRemain sensitive to the needs of callers who may be visually impaired, hearing impaired, have cognitive challenges, or physical limitations. The Call Center Agent will work at our Transit headquarters in Ronkonkoma, NY and report directly to the Call Center Manager.
Prism Vision GroupCall Center Representative Prism Vision GroupCall Center RepresentativeTeaneck, New Jersey$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Ethos Veterinary HealthVeterinary Call Center Operator, Remote, RBVH Ethos Veterinary HealthVeterinary Call Center Operator, Remote, RBVHRed Bank, NJRemoteFull timeAs the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location.
Dal-TileShowroom Customer Service Rep II (FT) Dal-TileShowroom Customer Service Rep II (FT)Bethpage, New York$21.38–$26.78Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Butler Aerospace and DefenseCall Center Rep (salesforce exp needed) Butler Aerospace and DefenseCall Center Rep (salesforce exp needed)Clifton, NJ$19–$21 / hourButler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Metroplus Health Plan IncCall Center Representative I Metroplus Health Plan IncCall Center Representative INew York, NYAbout NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a comprehensive list of products including but not limited to: New York State Medicaid Managed Care. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Healths network includes over 27,000 primary care providers, specialists, and participating clinics.
NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call Center NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call CenterHackensack, NJScheduling new patient appointment requests on our website- obtain correct patient demographics and insurance information while scheduling with appropriate provider. · Schedule patient appointments- obtain correct patient demographics and insurance information while scheduling with appropriate provider.
Nissan of SmithtownNew Car Dealer BDC Call Center Representative Nissan of SmithtownNew Car Dealer BDC Call Center RepresentativeSt James, NYNissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today.
Essen Medical AssociatesPatient Coordinator (Call Center) Essen Medical AssociatesPatient Coordinator (Call Center)Bronx, New York
Rallye Motor CompanyCall Center Representative BDC - Acura Service Rallye Motor CompanyCall Center Representative BDC - Acura ServiceRoslyn, NY$55,000–$65,000The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Service Business Development Center (BDC) at our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
Sun River Health IncNewEngagement Specialist of Call Center Behavioral Health Sun River Health IncEngagement Specialist of Call Center Behavioral HealthNew York, NY$21–$24.35 / hourIn addition, Sun River Health offers a Tuition Reimbursement Program for eligible employees that supports job-related coursework completed through accredited institutions, helping employees continue building their skills and advancing their careers. Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC) with support provided throughout the application process.
DD SERVICES INCCall Center Representative (English-Spanish required) DD SERVICES INCCall Center Representative (English-Spanish required)Westbury, NYThis Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center. We are seeking a professional and personable Bi-Lingual Call Center Representative to join our team.
Bath PlanetCall Center Representative Bath PlanetCall Center RepresentativeHolbrook, NYResults-driven mindset – ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team. Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath remodeling industry.
Online RiverCall Center Communication Specialist Online RiverCall Center Communication SpecialistQueens, New York$26–$34 / hourCustomer Interaction: Engage with customers in a professional and courteous manner to address inquiries, resolve issues, and provide information about products and services. Documentation: Accurately document customer interactions, including inquiries, complaints, and resolutions in the customer relationship management (CRM) system.
Online RiverCall Center Representative Online RiverCall Center RepresentativeNew York, New York$28–$32 / hourTeam Collaboration: Work closely with other departments, such as technical support or billing, to ensure customer issues are resolved efficiently. Order Processing: Assist customers with placing orders, making changes to existing orders, or tracking order statuses.
Butler AmericaNewCall Center Representative Butler AmericaCall Center RepresentativeClifton, NJ$19–$21 / hourCall Center Rep (salesforce exp needed) Location: Clifton, NJ (07014) Job ID: #72434 Pay Range: $19-21 Description: Manage large amounts of incoming calls. • Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
Butler America Aerospace, LLC.Call Center Representative Butler America Aerospace, LLC.Call Center RepresentativeClifton, NJ$19–$21 / hourCall Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
LanceSoft IncCall Center Representative - EXP LanceSoft IncCall Center Representative - EXPClifton, NJFull timePrincipal Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Top skills: Customer service, professionalism, high volume environment. Answer incoming customer service calls, light scheduling of service requests Are there any must-have skills, strong “no’s,” or preferred qualifications?
Vertex Global SolutionsHiring Now: Customer Service Representative JO#26-00040 Vertex Global SolutionsHiring Now: Customer Service Representative JO#26-00040Bronx, NY$19–$19 / hourWe are seeking an experienced Customer Service Representative to support our Transportation and Operations teams in a fast-paced call center environment. Minimum 2 years call center / dispatch / high-volume customer service experience.
Tiburcio Vasquez Health Center IncNewMedical Assistant - Call Center Tiburcio Vasquez Health Center IncMedical Assistant - Call CenterUSA, NY$23.19–$25.34 / hourAbout TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.
Madison Square Garden Sports CorpSupervisor Employee Service Center Madison Square Garden Sports CorpSupervisor Employee Service CenterNew York City, NY$75,000–$95,000 / yearThe Companys portfolio includes a collection of world-renowned venues - New Yorks Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. 3 years of experience in a customer service call center or HR help desk environment, with at least 1 year in a supervisory or lead role supporting teams in a fast-paced, service-driven setting.
Atlantic Auto GroupCustomer Service Appointment Coordinator (BDC) Atlantic Auto GroupCustomer Service Appointment Coordinator (BDC)West Islip, NY$40,000–$75,000 / yearAtlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities. The Service Appointment Coordinator, also known as Service BDC plays a critical role in the success of the dealership’s service department by managing customer communication and driving service appointments.
Long Island Vision ManagementDirector, Patient Contact Center Long Island Vision ManagementDirector, Patient Contact CenterHauppauge, NY$130,000–$150,000 / yearPart timeThe Director of Patient Call Center is responsible for the strategic leadership, operational performance, and continuous improvement of a high-volume, multi-channel patient contact center supporting a Physician Practice Management (PPM) organization serving approximately one million patients. This leader oversees domestic and offshore call center operations, leveraging technologies including AI-enabled patient engagement tools, workforce optimization platforms, automation, CRM systems, omnichannel communications, and analytics-driven performance management.
Metroplus Health Plan IncCustomer Service Team Leader Metroplus Health Plan IncCustomer Service Team LeaderNew York, NY$53,000–$58,183 / yearThey will assist with the resolution of all customer services related issues that require supervisory intervention and will provide report/updates to supervisor(s) on all issues related to the department daily responsibilities. Proven experience in providing excellent service to customers in various healthcare related areas, (i.e., insurance, doctor's office, medical clinics) required.
Rallye Motor CompanyCall Center Representative BDC - Acura Sales Rallye Motor CompanyCall Center Representative BDC - Acura SalesRoslyn, NY$45,000–$65,000The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
College Hunks Hauling Junk and College Hunks MovingSales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & Moving College Hunks Hauling Junk and College Hunks MovingSales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & Movingbohemia, NY$24–$30 / hourThe Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island.
Philip Morris International U.S.Supply & Customer Service Quality Lead Philip Morris International U.S.Supply & Customer Service Quality LeadStamford, CTFull timeThe U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives.
College Hunks Long IslandSales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & Moving College Hunks Long IslandSales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & MovingBohemia, NY$22–$28 / hourThe Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island.
Waste ConnectionsCustomer Service Supervisor Waste ConnectionsCustomer Service SupervisorJamaica, NY$28–$30 / hourThe Customer Service Supervisor oversees the daily operations of the customer service department, ensuring high‑quality service delivery, accurate order processing, and effective communication between customers, drivers, and operations. We operate with a culture of trust, empowerment, and accountability — where self‑directed, motivated leaders can grow their careers and make a meaningful impact.
Sagility LtdHealthcare Customer Service Specialist - Work from Home Sagility LtdHealthcare Customer Service Specialist - Work from HomeNYCompensation HighlightsBase Pay: Starting at $14 per hour for training, with an increase after transitioning to productionPay frequency: Weekly paySchedule HighlightsSchedules can fall between the hours of 8:00 AM - 9:00 PM Eastern Time and will be assigned based on business needsResponsibilitiesAnswer inbound calls and place outbound calls to assist members or patients with inquiries, benefits, scheduling, and service coordinationProvide accurate information about health plan benefits, eligibility, and coverageSchedule, reschedule, and confirm appointments with healthcare providersProcess referrals, authorizations, prescription renewals, and other requestsAssist members or patients with claims questions, billing inquiries, and account updatesReview insurance or plan eligibility and update records in the systemMaintain accurate documentation in electronic systems, including EMR or CRM toolsCommunicate with providers and internal teams via phone, secure messaging, or emailProtect member and patient confidentiality and follow HIPAA or applicable privacy guidelinesEscalate complex issues to the appropriate team or supervisor for resolutionQualificationsHigh School Diploma or equivalent1+ year of call center customer service experience handling high call volume1+ year of healthcare or health insurance experience (member services, patient services, provider services, benefits support, or similar)Previous job tenure of at least 6 months per role, reflecting stability and reliabilityKnowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environmentStrong verbal and written communication skillsAbility to navigate multiple systems and maintain accuracy while handling callsComfortable working in a remote environment with a designated, private workspaceDemonstrated stable work history with a track record of reliabilityCommitment to a long-term role and building a career with the organizationReliable high-speed internetPreferred QualificationsExperience with appointment scheduling or benefits inquiriesFamiliarity with electronic medical records (EMR) or customer relationship management (CRM) systemsExperience with EPIC, Facets, or similar applicationsKnowledge of medical and/or insurance terminologyAt BroadPath a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. job Details Job title Healthcare Customer Service Specialist - Work from Home About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.
Remote Talent CloudCall Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeNew York, NYRemote$20,800–$41,600As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers .
Beyond Finance LLCCustomer Service Representative Beyond Finance LLCCustomer Service RepresentativeNYRemote$19–$20 / hourAbove all else, provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests, anticipating unstated needs, and educating them on our programs in a remote call center environment. Operate, navigate, and troubleshoot a desktop computer to obtain and extract information; research through multiple computer programs/systems simultaneously and document information, activities and changes in the CRM database (Client Relationship Management System) for client accounts.
Bally's CorpCustomer Service Representative Bally's CorpCustomer Service Representativejersey city, NJThis Representative will answer questions, handle complaints, troubleshoot problems about our products and services, and handle a high volume of inbound or outbound calls, chats, and emails. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you'll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact.
HermesCoordinator - Client Relations Center HermesCoordinator - Client Relations CenterManhattan, NYFull timeAs the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence, and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
Hermes International SACoordinator - Client Relations Center Hermes International SACoordinator - Client Relations CenterManhattan, NY$23.43–$28.64 / hourThe Opportunity: As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence, and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
MaximusCustomer Service Representative 1 - Jamaica, NY MaximusCustomer Service Representative 1 - Jamaica, NYJamaica, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
MindriftSenior Customer Service Representative (Banking) - Freelance AI Trainer MindriftSenior Customer Service Representative (Banking) - Freelance AI TrainerNew York, NYWhile each project involves unique tasks, contributors may: Design and evaluate fee inquiry scenarios — verifying that fee amounts and category names match the bank's disclosed fee schedule exactly, and flagging cases where the system charge and the schedule diverge; Write statement clarification test cases that require distinguishing a descriptor-mapping question from a real fraud claim, and routing each correctly; Create autopay setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build statement reprint cases that test realistic timing communication — including archived statements, fee citation, and the difference between self-service and manual retrieval channels; Develop beneficiary update scenarios that probe when a routine POD change crosses into ERISA/spousal-consent territory and requires specialist routing; Design card replacement cases with time-sensitive card-block urgency, fraud-signal recognition, interim mobile-wallet guidance, and delivery option trade-offs; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Write fraud claim warm-handoff cases — immediate card block, intake information capture, Regulation E clock awareness, and clean transfer to the disputes team; Grade responses on both factual accuracy and conversational tone: empathy under pressure, voice vs. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.
MaximusNewBilingual Customer Service Representative I - Spanish - Staten Island, NY MaximusBilingual Customer Service Representative I - Spanish - Staten Island, NYStaten Island, NYPay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
61st Street Service CorpPatient Services Specialist I #Full Time 61st Street Service CorpPatient Services Specialist I #Full TimeNew York, NY$24.30–$30.51 / hourThe Dental Services Specialist I provides support to the system-wide call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general information on CDM. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
College Hunks Long IslandPhone Sales - College H.U.N.K.S Hauling Junk and Moving - Sales and Loyalty Center College Hunks Long IslandPhone Sales - College H.U.N.K.S Hauling Junk and Moving - Sales and Loyalty CenterBohemia, NY$18–$20 / hourThe Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island.