UNKNOWN

FEED

Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected.

HOUR

Cellular Sales:
<div> Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview.  Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.  Why Join Cellular SalesOur talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.  What We OfferWe give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us: <ul><li style="margin-left:0.5in">Competative Income: $17.00/hour + Bonuses</li><li style="margin-left:0.5in">First rate health benefits: Including health/vision/dental, and life insurance</li><li style="margin-left:0.5in">Security for your future: 401(k) with ROTH option to save for retirement</li><li style="margin-left:0.5in">Performance Incentives: Top performers receive trips, gifts, and prizes</li><li style="margin-left:0.5in">Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership</li><li style="margin-left:0.5in">Advancement Opportunities: We promote from within and encourage growth</li><li style="margin-left:0.5in">Outstanding Company Culture: A healthy community that fosters collaboration and mutual success</li><li style="margin-left:0.5in">Community Involvement: Impact the lives of people where you live through local events and volunteering</li></ul>  Responsibilities</div><div>As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity. <ol><li style="color:#333333;margin-bottom:0.0001pt">Follow up on distributed leads</li><li style="color:#333333;margin-bottom:0.0001pt">Generate store traffic and contribute to the California market's success</li><li style="color:#333333;margin-bottom:0.0001pt">Handle customer inquiries both by phone and text</li><li style="color:#333333;margin-bottom:0.0001pt">Support sales force by generating sales leads</li><li style="color:#333333;margin-bottom:0.0001pt">Follow communication scripts when handing different topics</li><li style="color:#333333;margin-bottom:0.0001pt">Research required information using available resources</li><li style="color:#333333;margin-bottom:0.0001pt">Provide customers with product and service information</li><li style="color:#333333;margin-bottom:0.0001pt">Candidates should be able to take feedback and criticism to improve productivity and character</li></ol>  What We Are Looking For<ol><li style="color:#333333;margin-bottom:0.0001pt">Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li><li style="color:#333333;margin-bottom:0.0001pt">Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li><li style="color:#333333;margin-bottom:0.0001pt">Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li><li style="color:#333333;margin-bottom:0.0001pt">Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li></ol> Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.  Essentials <ul style="margin-top:0in"><li style="color:#333333;margin-bottom:0.0001pt">Positive attitude</li><li>Effective communication skills</li><li>Business ownership mentality</li><li>Interest and understanding of technology products and services</li><li>Knowledge of customer service principles and practices</li><li style="color:#333333;margin-bottom:0.0001pt">High school diploma or equivalent; college degree preferred</li><li style="color:#333333;margin-bottom:0.0001pt">Minimum two years of related work experience</li><li style="color:#333333;margin-bottom:0.0001pt">Proficient in Microsoft Office</li><li style="color:#333333;margin-bottom:0.0001pt">Data entry and typing skills (including 10 key)</li><li style="color:#333333;margin-bottom:0.0001pt">Experience in a call center or customer service environment</li></ul>  Position Type/Expected Hours of Work<ul><li>This is a full-time position</li><li>Monday - Friday</li></ul> If you’re eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let’s talk. Opportunity awaits, apply today!</div>

Cellular Sales Verizon Authorized Retailer

Call Center Representative

10-key (Tenkey) Numeric Keypad

Analysis Skills

Business Development

Call Centers

Communication Skills

Customer Experience

Customer Support/Service

Data Entry

Dental Insurance

Detail Oriented

Diversity

Establish Priorities

Health Plan

High School Diploma

Identify Issues

Lead Generation

Leadership

Life Insurance

Mentoring

Microsoft Office

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Procedure Development

Productivity Management

Resolve Customer Issues

Sales

Sales Support

Scripting (Scripting Languages)

Top Sales Rep

Typing

[AW]-iCims

ADAPTED_NOW

Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. Responsibilities include: interviewing, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Job Title: Assistant Health Center ManagerDepartment: AdministrationReports To: Health Center Manager/Regional Operations ManagerFLSA Status: Non-ExemptWage Range that the Company Expects to Pay: $32.00 - $35.28 per hourSUMMARY Under the general supervision of the Health Center Manager or Regional Operations Manager, this position is responsible for directing the front office and other clinic operations at a specific clinic site(s).It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.Actively participates in assigned Patient Care Team duties and activities.Provides quality customer service using AIDET Standards.Evaluates and organizes health center operations to ensure the site is efficient and effective in patient flow and is financially viable.Responsible for interviewing or training or coaching staff, including in functions unique to the health center.Responsible for maintaining proficiency in the receptionist’s duties and responsibilities.Training includes but is not limited to CHCCC’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.Ensures health center team are following Standard Work and procedures.Monitors health center operations and is responsible for following and enforcing clinic policies.Responsible for ensuring the management of patient schedules to maximize access and minimize errors and delays.Monitors all functions of the patient check in/out process, including collections and deposits. Ensures these activities are completed daily.Works with Health Center Manager to coordinate staff work schedules, and ensures adequate coverage of support staff functions when staff calls in sick, on vacation, etc.Provides supervisory support for all support staff, including Receptionists and Medical Assistants. Reviews and approves timesheets per CHCCC policies and procedures as Health Center Manager’s backup.Evaluates all health center staff in patient centered health care and patient care team delivery model.Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, CenCal, CHDP, and quality improvement guidelines and requirements.Monitors the patient flow in the front office, and troubleshoots any problems and resolves any patient issues at the health center.Must be customer service focused and ensure staff is providing excellent patient experience, customer service, and ensure quality outcomes.Must be available to cover the front desk and assist patients with billing statements, if necessary.Must champion and be able to implement basic customer service principles like AIDET.Reviews intakes and superbills for special program utilization (i.e., CHDP, CDP, FP Pact, Homeless, PE, CDP, and Sliding Fee) and UDS demographic requirements such as MSO, SOGI, etc.May assist to ensure all billing reports are accurate and timely.Collaborates with Health Center Manager to complete Performance Evaluations in a timely manner.Ensures competencies of all support staff by using skills competency forms developed for each position, if applicable.Assists, monitors, and conducts audits (medical record, customer satisfaction, failed appointments, wait times, etc.) to ensure compliance with CHCCC policies, local, state, and or federal guidelines.Ensures the integrity and standardization of medical records, that they are retained, protected, retrieved, transferred, and disposed of according to CHCCC policies, local, state, and or federal guidelines.Works closely with Health Center Manager to ensure that front office functions are in compliance, and that staff are aware of any updates or changes.Works closely with the Clinical Services Supervisor, RN, and LVN, if applicable.Conducts monthly staff meeting to ensure all staff and providers are aware of any policy changes and communicates any changes in the organization.Assist the Health Center Manager for scheduling emergency drills (e.g. fire, earthquake, active shooter, etc.)Adheres to the policies and procedures of CHCCC’s Emergency Plan.Maintains an efficient system for ordering forms, office, and medical supplies.Ability to work with high volume of patients, and internal/externals customers, and deal with frequent changes, delay or unexpected events.Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).Demonstrates knowledge of domestic violence, child and dependent abuse protocols.Demonstrates culturally sensitivity and competence with patients.Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).SUPERVISORY RESPONSIBILITIESMay supervise front office and medical records staff, Clinical Services Supervisor, RN and LVN. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: interviewing, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh school diploma or GED equivalent required.Associates Arts degree in a business related field is preferred. Will consider if working towards degree with equivalent experience. Must submit education action plan within two months of employment and be enrolled in courses within six months of employment. Minimum two years of medical office experience required. Working knowledge and competency of CPT, billing codes and programs, HIPAA and Medical Records laws and regulations, and excellent customer service expectations.LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, percent, and to draw and interpret bar graphs.REASONING ABILITYAbility to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.COMPUTER SKILLSExperience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office required.CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, unrestricted California Driver's License (Class C) required.CPR (BLS-C) card preferred.OTHER REQUIREMENTSRequired to pass a criminal history background check upon hire.Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to work in a fast-paced environment.While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Telephone Interviewer Jobs in Village, CA

Resume Resources

Get noticed by top employers!

Telephone Interviewer Jobs in Village, CA

Call Center Representative Cellular Sales Verizon Authorized Retailer

Assistant Health Center Manager Community Health Centers of the Central Coast

Resume Resources