Supervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$68,640–$112,370 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
NewCall Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Call Center Operator I - Bilingual in Thai ASIAN PACIFIC HEALTH CARE VENTURE INCCall Center Operator I - Bilingual in ThaiLos Angeles, CAAs APHCV is in the business to serve patients, APHCV is committed to the provision of patient centric care at all levels, from the Clinic Operations Call Center Operator, Front Office and Medical Interpreters (and beyond). Create patient chart for IPA member and non-IPA member upon receiving tasks from On Call provider, Triage Nurse or Medical Records unit.
Service Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CA Surf City NissanService Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CACity of Industry, CA$17–$21 / hourAs a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads. We are looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction.
Call Center Operator I - Bilingual in Khmer ASIAN PACIFIC HEALTH CARE VENTURE INCCall Center Operator I - Bilingual in KhmerLos Angeles, CAAs APHCV is in the business to serve patients, APHCV is committed to the provision of patient centric care at all levels, from the Clinic Operations Call Center Operator, Front Office and Medical Interpreters (and beyond). Create patient chart for IPA member and non-IPA member upon receiving tasks from On Call provider, Triage Nurse or Medical Records unit.
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
NewRemote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Account Advisor I - Call Center Blue Cross and Blue Shield AssociationAccount Advisor I - Call CenterLos Angeles, CARemotePursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Service Department Call Center Representative - Audi Valencia - Valencia, CA Audi ValenciaService Department Call Center Representative - Audi Valencia - Valencia, CAValencia, CAAs a Call Center Sales Representative, you will answer phone calls, set appointments for service team, and assist the service department with internet leads. We're looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction.
Food and Nutrition Services Call Center Associate GTT, LLCFood and Nutrition Services Call Center AssociateWest Hollywood, CAThe facility employs thousands of clinical and non-clinical professionals including dietitians, diet technicians, patient services representatives, food and nutrition services staff, and administrative coordinators who collaborate to deliver patient-centered care across a full range of inpatient services. The Call Center Associate in Food and Nutrition Services serves as an ambassador and facilitator of food services on the patient care unit, supporting the coordination of menus, services, and information used by food service staff, dietitians, and diet technicians in the care of patients.
Customer Service Supervisor Public StorageCustomer Service SupervisorGlendale, CA$60,000–$65,000 / yearThe Customer Service Supervisor will oversee a team of customer service representatives, monitor service quality, evaluate call and survey data, and partner with leadership to implement strategies that improve customer sentiment, first contact resolution, quality assurance results, and overall team performance. This role is ideal for a leader who combines strong people management skills with the ability to analyze call interactions, quality metrics, customer feedback, and performance data to identify trends, coach agents, and recommend process improvements.
Call Center Representative CR&R IncCall Center RepresentativeStanton, CACR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
Call Center Manager VitalsearchgroupCall Center ManagerLos Angeles, CaliforniaThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportLa Palma, CAIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativePasadena, California$19–$22 / hourThis role focuses on delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information about products and services. The Call Center Customer Service Representative is responsible for handling inbound and/or outbound customer interactions across various communication channels.
Service Center Operations Consultant Peregrine TeamService Center Operations ConsultantLos Angeles, CAFull timePeregrine Team is seeking an experienced Service Center Operations Consultant to support a high-volume, fast-paced service center (call center/help line) environment. The ideal candidate brings strong leadership experience in call center operations, a data-driven mindset, and a passion for optimizing processes and service delivery.
Bilingual Insurance A/R Call Center Representative (REMOTE) Community Health Systems IncBilingual Insurance A/R Call Center Representative (REMOTE)CARemoteWith healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. The Shared Services Center - Nashville provides business office support functions like billing, insurance follow-up, call center customer service, data entry and more for hospitals and healthcare providers.
Bilingual Spanish Call Center Representative MCI LCBilingual Spanish Call Center RepresentativeCARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHACA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewRemote Benefits Call Center Representative Conduent IncRemote Benefits Call Center RepresentativeCARemote$32,760–$40,950 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Medical Office Call Center Representative Priority Family Care CenterMedical Office Call Center RepresentativeLos Angeles, California$18–$22If you are passionate about providing exceptional service in a healthcare setting and want to make a difference in patients' lives, we invite you to apply today. Summary: As a Phone Representative, you will be the first point of contact for our patients, ensuring they receive outstanding customer service and support.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterWoodland Hills, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
NewCall Center Bilingual Spanish/English Telephonic Injury Triage RN - FT Evenings Medcor IncCall Center Bilingual Spanish/English Telephonic Injury Triage RN - FT EveningsCATo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Call Center Remote RN - F/T PMs Medcor IncCall Center Remote RN - F/T PMsCARemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees.
Bilingual Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCBilingual Call Center Insurance Agent (Sales, Customer Service)Encino, CA$60,000–$120,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Licensed Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCLicensed Call Center Insurance Agent (Sales, Customer Service)Norwalk, CA$60,000–$150,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCCall Center Insurance Agent (Sales, Customer Service)Buena Park, CA$5,000–$10,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Licensed Bilingual Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCLicensed Bilingual Call Center Insurance Agent (Sales, Customer Service)Buena Park, CA$5,000–$10,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Customer Service QA Lead Revolve Group IncCustomer Service QA LeadCerritos, CAThrough 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles.
NewCall Center Representative SuribCall Center RepresentativeLos Angeles, CaliforniaThis role is ideal for individuals who enjoy communicating with customers, resolving concerns, and working in a fast-paced, team-oriented environment. We are seeking a motivated Call Center Representative to provide exceptional customer service and deliver positive customer experiences through professional phone interactions.
Japanese Bilingual Call Center Associate Staffmark Group LlcJapanese Bilingual Call Center AssociateTorrance, CAJob Description: Job Title: Japanese Bilingual Call Center Associate Location: Torrance, CA (onsite) Work Hours: 8-hour shifts, including weekends and holidays (between 5:00 AM - 4:00 PM) Employment Type: Full-Time, Direct Hire, Non-Exempt We are seeking a Japanese Bilingual Call Center Associate to support customers with travel reservations, airline ticketing, and itinerary changes. This role provides full training, making it ideal for candidates with strong communication skills and bilingual proficiency in Japanese and English, even without prior call center or travel industry experience.
Call Center Representative Red Lilly Plumbing IncCall Center RepresentativeLos Angeles, CAIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceCulver City, CAUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Call Center Agent ParexelCall Center AgentGlendale, CaliforniaHandling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system). In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Service Call Center Representative Norm ReevesService Call Center RepresentativeCerritos, CaliforniaThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Remote Healthcare Customer Service Representative Conduent IncRemote Healthcare Customer Service RepresentativeCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Service and Parts Call Center Representative Bilingual Spanish and Englishh Honda of North HollywoodService and Parts Call Center Representative Bilingual Spanish and EnglishhNorth Hollywood, CaliforniaThe Service BDC Representative is responsible for answering inbound phone calls in a timely manner while working to complete assigned customer service related outbound calls. Communicate effectively with Service and Parts guests according to their preferred method of communication be it phone, text,chat or email.
Service Call Center Representative Conant Automotive Resources LLCService Call Center RepresentativeCerritos, CAPart timeThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Call Center Rep - Legal, FAST employment Adams & Martin GroupCall Center Rep - Legal, FAST employmentLos Angeles, California$19–$20 / hourThis is a great opportunity to gain entry-level experience within a reputable law firm, develop client-facing communication skills, and build connections that could open doors for future opportunities within the firm and beyond. A top lemon law firm in Century City is seeking a Call Center Representative for a 3-week temporary assignment.
Customer Care Manager ATRCustomer Care ManagerLos Angeles, CaliforniaThe ideal candidate brings extensive Talkdesk Workforce Management (WFM) experience, deep call center leadership expertise, and a strong understanding of healthcare customer service operations. The Customer Care Call Center Workforce Manager is responsible for optimizing workforce planning, scheduling, real-time operations, and performance management.
Customer Service Specialist Clinica Monsenor Oscar A RomeroCustomer Service SpecialistLos Angeles, CAPosition Summary: Position requires excellent customer service skills with patients, employees, and the public, including but not limiting to: offering friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Clinica Romero. Answers incoming calls, take messages, transfer calls and provide information to other departments upon Manage written campaigns/broadcast messages or individual texts for target population, utilizing messaging application and My Chart portal.
Customer Care Specialist Unicare247Customer Care SpecialistLos Angeles, New YorkServe as the primary point of contact for customer inquiries, complaints, and support requests across multiple channels (phone, email, chat, and social media). The ideal candidate will have a passion for delivering exceptional customer service and a proven track record in call center quality assurance.
Call Center Agent Parexel International CorpCall Center AgentGlendale, CA$20–$23 / hourHandling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system). In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Customer Service/School Outreach Center Coordinator Lead CbCustomer Service/School Outreach Center Coordinator LeadBurbank, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
Director, Finance Business Partner (Customer Care & Ancillary Business) Public StorageDirector, Finance Business Partner (Customer Care & Ancillary Business)Glendale, CA$160,000–$200,000 / yearThis is a unique opportunity to sit at the intersection of finance, operations, and innovationhelping shape how Customer Care evolves through AI and digital transformation while driving meaningful financial impact across core and ancillary businesses. This role serves as a key strategic partner to the VP, Operations Finance and will act as a trusted advisor across Customer Care, Call Center Operations, and Ancillary Business lines, including Tenant Insurance and Lending.
Customer Service/School Outreach Center Coordinator Lead PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCustomer Service/School Outreach Center Coordinator LeadBurbank, CAIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. Previous experience as a call center representative, or inside sales representative, or a similar role is preferred .