26 Results for

Telephone Interviewer Jobs in West Virginia

Jobs

Williamstown, WV30+ days ago

The Customer Care Center Agent position is responsible for answering incoming phone calls promptly and in a calm and friendly manner, assist customers with questions regarding their depositing or loan accounts, troubleshoot online/mobile banking issues, provide live chat support for our digital banking, monitor our Fraud Anomaly Detection Service (FAD) for unusual activity on customer online banking accounts, process over-the-phone loan payments, research and collect documents pertaining to payments or deposit accounts, assist customers through our Interactive Teller Machines (ITMs) with deposits, payments, withdrawals, and check cashing, process returned mail by gathering updated customer information, raise and lower debit card withdrawal limits per customer request, update customer travel information, monitor and assist with debit card fraud monitoring and case handling, determining customer needs and choosing the course of action to best handle the situation in a timely manner. Direct and assist customers in becoming proficient and comfortable with the bank’s Interactive Teller Machines (ITM) to help increase the overall usage of the ITM system (both through self-service and video tellers).

Parkersburg, West Virginia30+ days ago

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

New!

Parkersburg, WV3 days ago

Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

New!

Parkersburg, WV3 days ago

Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

Parkersburg, West Virginia30+ days ago

New!

Parkersburg, WV3 days ago

Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)CONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

Morgantown, WV10 days ago

Remote

Full-time

These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Representatives will review, document, and report sensitive information while providing accurate call tracking, research, and escalation support.

Fairmont, WV30+ days ago

Work responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. EverStaff is seeking detail-oriented and customer-focused Customer Service Representatives to serve as contract workers for FirstEnergy!

Morgantown, WV15 days ago

Full-time

The CSR will assist customers by answering general inquiries, resolving account-related issues, and providing guidance on available resources, products, and services. is seeking Customer Service Representatives (CSRs) to provide professional customer support services in a fast-paced contact center environment.

New!

Charleston, WV3 days ago

As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Back Customer Service Representative - WesBanco Center #52-8790 Charleston, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office.

New!

Charleston, WV4 days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.

New!

Charleston, WV3 days ago

We foster a positive, inclusive culture where collaboration thrives and every team member contributes to delivering exceptional service-whether directly or indirectly supporting our customers. Answers in-bound customer phone calls and successfully resolves service related issues concerning debit cards, online banking and IVR.

Parkersburg, West Virginia30+ days ago

New!

Charles Town, WV3 days ago

As we are expanding rapidly, we're building a high-performance team to support ourcontinued growth across residential, commercial, and roll-off services. This role contributes to the organization's success through strong execution, collaboration with cross-functional teams, and a commitment to safety, service quality, and operational excellence.

Parkersburg, West Virginia30+ days ago

Charleston, WV30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Parkersburg, West Virginia30+ days ago

CHARLESTON, WV30+ days ago

$20–$24 Per Hour

Ability to use basic cable installation tools and hand tools (electric drills, hammers, wrenches, screwdrivers) and perform jobs from high places (on poles and roofs,) including climbing poles with proper equipment (safety belt, strap, climbers,) ladders, and bucket trucks (18 to 20 feet,) as determined by the system's requirements. Frequently: Standing, walking, lifting up to 50 pounds, carrying up to 50 pounds, climbing a 40-foot ladder, balancing, stooping, kneeling, crouching, reaching, handling, talking, hearing, repetitive motion, eye/hand/foot coordination.

Huntington, WV7 days ago

Full-Time/Part-Time Part-time Area of Interest Retail Services All Locations Barboursville, West Virginia, United States Huntington, West Virginia, United States Ironton, Ohio, United States Proctorville, Ohio, United States As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.

New!

Parkersburg, WV3 days ago

Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Marietta, Ohio, United States Parkersburg, West Virginia, United States Vienna, West Virginia, United States As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.

WEST LOGAN, West Virginia30+ days ago

$20–$24 Per Hour

Parkersburg, West Virginia30+ days ago

New!

Parkersburg, WV3 days ago

Recommend products and services to Customers such as online banking, mobile app, Zelle, Telebanc, etc. to better serve their needs. This position is an excellent opportunity to learn all the Bank's products, services and work with all lines of business in support of resolutions in servicing our Customers.

CHAPMANVILLE, WV30+ days ago

Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution.

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Telephone Interviewer Jobs in West Virginia

Customer Care Call Center Agent Williamstown Bank

Entry-Level Tolling Customer Service MCI Careers

Customer Service Representative (Toll) MassMarkets

Entry-Level In-Person Customer Service Representative (Toll) MassMarkets

Entry-Level Customer Service Representative MCI Careers

Entry-Level Customer Service Representative MassMarkets

Call Center Representative (Remote) – Federal Law Enforcement (West Virginia) Universal Strategic Advisors

Customer Service Representative - FirstEnergy - OPEN INTERVIEWS 5/28 EverStaff

Customer Service Representative Omniscius Consulting

Customer Service Representative - WesBanco Center - Charleston, WV WesBanco Bank

Representative II, Customer Care Order Placement Cardinal Health

Customer Care Center Specialist City National Bank of WV

Entry-Level In-Person Customer Service Representative (Toll) MCI Careers

Customer Service Representative (Toll) MCI Careers

Toll Collection Agent MCI Careers

Customer Service Member Gold Medal

Inbound Toll Collections Agent (Entry-Level) MCI Careers

Spanish Bilingual Limited Service Customer Service Representative Maximus

Tolling Walk in Center MCI Careers

BBT I - Field Service MasTec Advanced Technologies

Customer Service Representative - Float - Administration CHA - Huntington, WV WesBanco Bank

Summer Customer Service Representative - Float - Marietta - Marietta, OH WesBanco Bank

BBT I - Field Service MasTec Inc

Collections Representative (Toll) MCI Careers

Customer Care Specialist United Bankshares

Technician MasTec Advanced Technologies

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