INTERN

FEED

UNKNOWN

Responsibilities: Processing of accounts payable, including processing of approved invoices, creating intercompany billings and posting entries as appropriate, and maintaining accounts payable records. Process various journal entries including but not limited to: accounts payable, fixed assets, prepaid assets, and accrual accounts.

HOUR

Overview:
<p>This position partners with the Accounting and Finance team to maintain accuracy and integrity of the general ledger system as well as related sub-systems. This position will also be expected to assist with the preparation of accounts payable, and other external reports.</p>

Responsibilities:
<ul><li>Processing of accounts payable, including processing of approved invoices, creating intercompany billings and posting entries as appropriate, and maintaining accounts payable records.</li><li>Vendor maintenance</li><li>Process various journal entries including but not limited to: accounts payable, fixed assets, prepaid assets, and accrual accounts.</li><li>Assist with implementing and maintaining internal controls over financial reporting and with responding to requests from internal and external auditors and examiners.</li><li>All other duties as assigned.</li></ul>

Qualifications:
<ul><li>Proficient reading, writing, math, and analytical skills. Ability to prepare detailed written instructions and documentation.</li><li>Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.  </li><li>Proficient PC skills; strong Microsoft Office skills including: Excel, Word, Power Point, and Outlook.</li><li>Ability to work independently and in team environment.</li><li>Strong interpersonal relations and communication skills (oral and written). Ability to communicate effectively.</li><li>Ability to appropriately plan and organize; administer and prioritize; monitor and evaluate the work flow of projects and activities.</li></ul>

EEO Statement:
<p>Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. </p><p>For more information, please <a href="https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FED-E-B-EEOC-FMLA-POLY_49654.pdf" rel="noopener nofollow noreferrer" target="_blank">click here</a></p>

Pay Range:
USD $18.00 - USD $18.00 /Hr.

Tompkins Financial Corporation

Temporary Opportunity Accounting Internship

Accounting

Accounts Payable

Analysis Skills

Billing

Communication Skills

Computer Skills

Documentation

Establish Priorities

External Audit

Finance

Financial Reporting

Fixed Assets

General Ledger Accounting

Internal Audit

Interpersonal Skills

Journal Entries

Mathematics

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Presentation/Verbal Skills

Record Keeping

Workflow Analysis

Writing Skills

[AW]-iCims

OTHER

Overview:
<p><strong><span xml:lang="EN-US" data-contrast="auto"><span data-ccp-parastyle="Body Text Indent">This opportunity is a 3-month temporary position. It is fully onsite in our Ithaca, NY office.</span></span></strong></p><p><span xml:lang="EN-US" data-contrast="auto"><span data-ccp-parastyle="Body Text Indent">The Deposit Operations </span><span data-ccp-parastyle="Body Text Indent">Specialist</span><span data-ccp-parastyle="Body Text Indent"> </span><span data-ccp-parastyle="Body Text Indent">I</span><span data-ccp-parastyle="Body Text Indent"> performs specialized operational duties that support deposit products and data integrity. Processes exception items, completes routine account maintenance, </span><span data-ccp-parastyle="Body Text Indent">validates</span><span data-ccp-parastyle="Body Text Indent"> reports, and partners with Retail and internal teams to resolve deposit account issues accurately and on time.</span><span data-ccp-parastyle="Body Text Indent"> Team members </span><span data-ccp-parastyle="Body Text Indent">ma</span><span data-ccp-parastyle="Body Text Indent">y </span><span data-ccp-parastyle="Body Text Indent">be </span><span data-ccp-parastyle="Body Text Indent">cross trained</span><span data-ccp-parastyle="Body Text Indent"> in foundational deposit operations and may </span><span data-ccp-parastyle="Body Text Indent">also </span><span data-ccp-parastyle="Body Text Indent">specialize in one or more focus areas: Deposit Escrow, IRA/HSA, </span><span data-ccp-parastyle="Body Text Indent">and/</span><span data-ccp-parastyle="Body Text Indent">or Abandoned Property. This structure promotes collaboration, flexibility, and subject matter </span><span data-ccp-parastyle="Body Text Indent">expertise</span><span data-ccp-parastyle="Body Text Indent"> while ensuring compliance and operational excellence.</span><span data-ccp-parastyle="Body Text Indent"> Team members may rotate or cross-train across focus areas to build broader </span><span data-ccp-parastyle="Body Text Indent">expertise</span><span data-ccp-parastyle="Body Text Indent"> and support department flexibility. Opportunities for advancement and deeper specialization will be based on performance, interest, and business needs.</span></span><span data-ccp-props="{"335559685":0,"335559738":0,"335559739":0}"> </span></p>

Responsibilities:
<ul><li>Perform daily operational tasks such as data entry, account updates, and document processing with accuracy and timeliness.  </li><li>Ensure accuracy and compliance with internal procedures and regulatory guidelines. </li><li>Respond to basic inquiries from internal teams and assist with customer service support. </li><li>Maintain organized records and assist with documentation for audits and reporting. </li><li>Support team members with special projects and department initiatives as needed. </li><li>Help maintain current written procedures for assigned duties. </li><li>Identify and recommend process improvements. </li><li>Support deposit escrow products including account setup, maintenance, and reporting. </li><li>Support IOLA/IOLTA account management, ensuring proper titling, interest processing, and state reporting. </li><li>Maintain accurate records and support customer service teams with escrow-related inquiries. </li><li>Support operational and customer service functions related to IRA and HSA products. </li><li>Partner with internal teams for training, documentation, and system updates. </li><li>Support management of abandoned assets; ensuring procedures are followed. </li><li>Maintain data integrity and accuracy for customer accounts and manage quality assurance of submitted correspondence and documentation. </li><li>Ensure compliance with state and federal regulations and laws such as conducting proactive and regulatory outreach to customers.  </li><li>Conduct due diligence outreach and maintain accurate reporting. </li><li>Collaborate with legal, audit, and external agencies to resolve inquiries and maintain data integrity. </li></ul><p>Support Activities </p><ul><li>Provide assistance to Retail and Branch staff with account setup and maintenance. </li><li>Help escalate and resolve basic issues related to deposit products. </li><li>Assist with training sessions and documentation updates under supervision. </li><li>Participate in system testing and updates in collaboration with IT and senior staff. </li></ul>

Qualifications:
<ul><li>High School Diploma or equivalent required; Associate’s Degree in a business-related field preferred. </li><li>0-2 years of banking or relevant operational experience required. </li><li>Strong attention to detail and willingness to learn.  </li><li>Basic problem-solving, and communication skills. </li><li>Proficiency in Microsoft Office and core banking systems. </li><li>Ability to work independently and collaboratively in a fast-paced environment. </li><li>Demonstrates a commitment to accuracy and quality while meeting goals and deadlines </li><li>Ability to deliver outstanding client support </li><li>Ability to maintain a positive attitude when working through challenges </li></ul>

Benefits:
<ul type="disc"><li>Medical</li><li>Dental</li><li>Vision</li><li>401(k) Match</li><li>Profit Sharing</li><li>Paid Time Off</li><li>11 Holidays</li><li>Tuition Reimbursement</li><li>Free Parking throughout Tompkins Community Bank</li><li>Employee Referrals</li></ul>

EEO Statement:
<p>Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. </p><p>For more information, please <a href="https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FED-E-B-EEOC-FMLA-POLY_49654.pdf" target="_blank" rel="noopener">click here</a></p><p>#communitybank</p>

Pay Range:
USD $18.00 - USD $19.00 /Hr.

Temporary Deposit Operations Specialist I

Asset Management

Banking Operations

Banking Services

Community Banking

Customer Support/Service

Data Entry

Data Quality

Detail Oriented

Due Diligence

Escrow

Escrow Services

Federal Laws and Regulations

High School Diploma

Legal

Maintain Compliance

Operational Support

Organizational Skills

Problem Solving Skills

Procedure Implementation

Process Improvement

Product Support

Quality Assurance

Quality Management

Regulations

Resolve Customer Issues

Retail

Sales Management

State Laws and Regulations

System Test

Systems Maintenance

Time Management

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> </p></div><div><p><b>Fully Remote: </b>candidates in Eastern Time Zones<br/><b>Supporting: </b>Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.<br/><b>Seeking: </b>construction / contractor experience & real estate experience<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5 years of account management experience </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

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