Skidmore CollegeHelp Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourFull timeThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
Talent Software ServicesService Desk Analyst Talent Software ServicesService Desk AnalystAlbany, NY$24–$26 / yearFull timeResolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.
JSM Consulting IncIT SPecialist JSM Consulting IncIT SPecialistAlbany, NY84 months of experience working with end users to troubleshoot both hardware and software issues . Bachelors Degree in an information technology related program of study from an accredited university or college .
redShift RecruitingIT Procurement Administrator redShift RecruitingIT Procurement AdministratorLatham, NY$87,000–$115,000 / yearMaintain a comprehensive database of both physical IT assets and software inventory, track asset lifecycles, and drive decommissioning or replacement processes. Responsibilities of the IT Procurement Administrator will include: Serve as the main point of contact for external IT vendor communications, ensuring streamlined interactions and sustained partnerships.
MVP ConsultingIT Specialist (expert) Desktop Engineering, Design, build, debug, Active Directory MVP ConsultingIT Specialist (expert) Desktop Engineering, Design, build, debug, Active DirectoryAlbany, NY84 Months of experience in handling multiple tasks (ex: imaging laptops, answering the phones, supporting users, troubleshooting issues). Perform system software and hardware upgrades and patches; including planning, testing, scheduling, coordination and deployment.
redShift RecruitingDirector of IT Development & Security redShift RecruitingDirector of IT Development & SecurityAlbany, NY$100,000–$110,000 / yearThis leader ensures compliance with regulatory frameworks such as SOC 2 and HIPAA, manages third-party vendors, and supervises IT support operations while advancing long-term technology and security strategy. Our well established client located near Albany, NY is seeking an experienced Director of IT & Security to lead enterprise technology operations, cloud infrastructure, and information security initiatives.
Siritech Solutions CorpIt Specialist-W2 Siritech Solutions CorpIt Specialist-W2Albany, NYContractorAssist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 12 months maintaining print consumable inventories (toner, paper, staples, etc.) on Xerox multi-function and stand-alone printers.
Siritech Solutions CorpIT Specialist Siritech Solutions CorpIT SpecialistAlbany, NYContractorAssist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 3%2B Years in processing graphic arts orders and assisting vendors/users with timely completion and delivery of orders.
Cogent Infotech CorporationComputer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
Nesco Resource, LLCTier 1 Help Desk Analyst Nesco Resource, LLCTier 1 Help Desk AnalystRensselaer, NY$27–$27 / hourThis is a true triage-focused role—ideal for someone who enjoys problem-solving, staying organized in a fast-paced environment, and acting as the “face” of IT for internal users. Join a mission-driven, statewide nonprofit organization that plays a critical role in keeping essential infrastructure running smoothly across New York.
redShift RecruitingNewNetwork & Systems Technician redShift RecruitingNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
Redshift Recruiting LLCNewNetwork & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Nexus StaffComputer Support Specialists Nexus StaffComputer Support SpecialistsAlbany, NYLearn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
SercoUser Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Nexus Staffing, Inc.Computer Support Specialists Nexus Staffing, Inc.Computer Support SpecialistsAlbany, NYContractorKnowledge, Skills, & Abilities: Experience with ServiceNow or other ticket or case management software is a plus Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word Knowledge of basic accounting principles Excellent communication skills Works well with others Reliable and trustworthy Ability to multi-task and set priorities MS SharePoint knowledge is desirable Ability to write non-technical correspondence, communicate in writing. Basic Duties (training is provided on-site): 1st Level Support for Help Desk and Security Incidents Answer calls and e-mail messages as they come in to the Statewide Financial System (SFS) Help Desk Accurately document all issues and requests during the initial call Analyze user issues and questions.
Penda Aiken, IncComputer Support Specialist Penda Aiken, IncComputer Support SpecialistAlbany, NYYou will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
redShift RecruitingNewAssociate Director of Business Applications redShift RecruitingAssociate Director of Business ApplicationsAlbany, NY$124,000–$159,000 / yearOur client, located near Albany, NY, is seeking an Associate Director of Business Applications to lead enterprise-wide technology initiatives that enhance operational efficiency, enable digital transformation, and align technology solutions with organizational goals. You'll lead a talented team of developers and analysts to deliver high-quality, secure, and reliable software solutions that empower users, improve workflows, and support mission-critical operations.
General Dynamics Mission Systems, IncInformation Systems Security Officer (ISSO) General Dynamics Mission Systems, IncInformation Systems Security Officer (ISSO)Pittsfield, MA$118,519–$131,482 / yearThe candidate will support information system life cycle activities from rapidly establishing systems to support classified proposals, to scoping systems for new programs and preparing Risk Management Framework packages, to regular maintenance, support and upgrades of systems during program execution, to program close-out and de-certification activities. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Stark TechFacility Automation Service Specialist Stark TechFacility Automation Service SpecialistBallston Spa, NEW YORKWe specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems.
SercoInformation Specialist SercoInformation SpecialistAlbany, NYRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Redshift Recruiting LLCAssociate Director of Business Applications Redshift Recruiting LLCAssociate Director of Business ApplicationsAlbany, NY$124,000–$159,000 / yearOur client, located near Albany, NY, is seeking an Associate Director of Business Applications to lead enterprise-wide technology initiatives that enhance operational efficiency, enable digital transformation, and align technology solutions with organizational goals. You'll lead a talented team of developers and analysts to deliver high-quality, secure, and reliable software solutions that empower users, improve workflows, and support mission-critical operations.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service Lead (SDL Leadership) ASM Research, An Accenture Federal Services CompanyCustomer Service Lead (SDL Leadership)Albany, NY$67,900–$180,000 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance.
IMG Information Management Group, Inc.Computer Systems Analyst/ Infrastructure Administrator- Top Secret Clearance Required IMG Information Management Group, Inc.Computer Systems Analyst/ Infrastructure Administrator- Top Secret Clearance RequiredSchenectady, NYMonitor Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Microsoft Configuration Manager. This role also involves managing both Windows and Linux systems, responding to escalated support requests within SLA timelines, and performing maintenance and routine IT tasks in alignment with government-approved procedures.