Six Flags Over GeorgiaNewInformation Systems Technician - up to $13.50/hr. Six Flags Over GeorgiaInformation Systems Technician - up to $13.50/hr.Austell, GA$11.50–$13.50 / hourThese functions include but are not limited to: Audio/Video Support, Desktop Support, Network Operations, Payment Acceptance (POS and e-commerce), Printer Support, and Server Support. Monitor, maintain, and routinely service computer systems, Point of Sale (POS) systems, printers, ticketing systems, audio infrastructure, and network infrastructure.
Athena Information TechnologyIT Service Representative (IT Help Desk) Athena Information TechnologyIT Service Representative (IT Help Desk)Atlanta, GAYou'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
Datasoft TechnologiesTemporary Support Clerk Datasoft TechnologiesTemporary Support ClerkAtlanta, GAUses a variety of office equipment in conducting the work of the office, including but not limited to personal computers, fax machine, copy machine, mail equipment, scanner, etc. At the direction of the Supervisory Paralegal Specialist to respond to the public, appellants, and their representatives, concerning potential, pending and past appeals and general Board procedures.
City of AlpharettaAthletic Staff - Temporary PT City of AlpharettaAthletic Staff - Temporary PTAlpharetta, GAAthletic Staff - Temporary PT Salary $14.00 Hourly Location Park & Cultural Services, GA Job Type Temporary Job Number 2026-00031 Department Recreation, Parks & Cultural Services Division Athletics Opening Date 03/24/2026 Closing Date Continuous Description Benefits Job Summary & General Information Under general direction of Recreation Supervisor II or designee, performs a variety of duties pertaining to the operation and administration of youth and adult athletic programs. Performs light maintenance including but not limited to picking up trash, replacing paper goods and trash bags, sweeping lobby and gym floors, keeping kitchen and scorekeeper areas clean, keeping concession and storage areas clean and free of debris/clutter, etc.
Half Price Books, Records, MagazinesNewTemporary Bookseller Half Price Books, Records, MagazinesTemporary BooksellerDecatur, GAEvery day, Booksellers get to work on a variety of tasks, including delivering quality customer service, sharing their knowledge about books, movies, and music with customers and co-workers, operating the cash register, shelving new merchandise, and buying books from the public. In addition to the pleasure of working at a great place with great people--and getting paid for it--you'll receive perks such as reliable hours/shifts and an employee discount on almost all of the already low-priced merchandise available in Half Price Books stores.
AT&T IncTemporary Outside Plant Technician AT&T IncTemporary Outside Plant TechnicianOakwood, GA$613.50–$1,803 / weekPerforms tap in energizing count; identifies conductors in adjoining cable sections, according to diagrams and specifications by means of test signal identified wires or fiber optic test equipment; Closes splices by enclosing with bolted on waterproof case, thermally applied shrinkable sleeving; Repairs, rearranges (cable throws, etc), routines and maintains cable plant, fiber optic plant and channel cards associated with the digital loop carrier equipment or the distribution terminals; Uses test equipment to isolate conductor faults or identify defective or broken fibers drops; Turns up, routines, troubleshoots and maintains digital carrier equipment channel cards and maintains light wave and metallic terminals; Uses electrical instruments such Cable Locators, Resistance Fault Locators, and Open Fault Locators to verify and determine defects in the cable, conductors and wire. Determines differences between wire and cable colors; Connects wires and cables to terminals and attaches or detaches various kinds of hardware to wires, cables, buildings or poles; Splices and tests PIC and non-pressurized cable and makes appropriate enclosures; Uses test equipment to check for toxic and explosive gas in manholes, and may have to empty water and other debris from manholes; Dismantles, moves or removes aerial, underground or building wire, cable, associated equipment and hardware; Reviews and interprets work orders, work prints and Company practices; Works outside in all kinds of weather; Climbs poles, ladders and enters tunnels, buildings, trenches, crawl spaces and manholes to place telephone cables and equipment; Follows established safety procedures.
Gables Search GroupNewInformation Management / Records Specialist - Temporary Gables Search GroupInformation Management / Records Specialist - TemporaryAtlanta, GAThis role supports attorneys, case teams, and administrative staff by ensuring client and firm information is accurately managed and tracked. Strong computer skills with high proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
GallagherSenior Underwriting Assistant - Casualty Facultative (Temporary Position) GallagherSenior Underwriting Assistant - Casualty Facultative (Temporary Position)Atlanta, GeorgiaRemoteThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Introduction: At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape.
PediatrixPatient Services Associate (Temporary) 90 Days PediatrixPatient Services Associate (Temporary) 90 DaysLawrenceville, GeorgiaTemporaryThe Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices.
National Christian FoundationIT Support Specialist, Tier I – Shared Services National Christian FoundationIT Support Specialist, Tier I – Shared ServicesAlpharetta, GARemoteReceives, triages, and manages incoming support tickets in accordance with established priority levels, SLA targets, and quality ticket handling best practices, ensuring accurate categorization, clear documentation, and timely resolution or escalation. Delivers a consistently positive support experience by approaching every interaction with professionalism, patience, and a people-first mindset, and actively contributes to customer satisfaction goals as measured by feedback surveys or service quality metrics.
Atlanta Orthopaedic FirmPart time Temporary Clinical Assistant Orthopaedic Atlanta Orthopaedic FirmPart time Temporary Clinical Assistant OrthopaedicAtlanta, GAIn search of a Clinical Assistant OR Medical Assistant with X-Ray experience to work at our beautiful, small healthcare practice in Sandy Springs . Front desk coverage includes answering phones, scheduling patients, check in and check out, and assisting patients and staff daily .
VitalsearchgroupIT Support Specialist VitalsearchgroupIT Support SpecialistAtlanta, GeorgiaThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
Davidson Hospitality GroupNewLearning & Organizational Development Coordinator - (Temporary Contract – 90 Days) Davidson Hospitality GroupLearning & Organizational Development Coordinator - (Temporary Contract – 90 Days)Atlanta, Georgia$24–$25 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States.
US NavyNewIT Professional US NavyIT ProfessionalCanton, GAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
ONEPOWER ConsultingIT Support Specialist ONEPOWER ConsultingIT Support SpecialistSmyrna, GeorgiaTo perform the job successfully, an individual should demonstrate the following competencies: Technical Judgment – Demonstrates the ability to independently assess issues, determine appropriate action, and resolve problems that affect business operations. We are seeking an experienced and self-sufficient IT Support Specialist to support day-to-day IT operations while our other Systems Administrators are dedicated to other major implementation projects or tasks.
Federal Reserve Bank (FRB)Federal Reserve Financial Services CIO, System IT Executive Federal Reserve Bank (FRB)Federal Reserve Financial Services CIO, System IT ExecutiveAtlanta, GAFull timeFRFS operates as an integrated organization delivering critical payment services including FedLine® Solutions, Fedwire® Funds and Securities, FedACH®, Check Services, FedCash®, the National Settlement Service (NSS), and the FedNow® Service, with a strategy focused on providing speed, resilience, and choice to meet evolving marketplace needs while creating exceptional career opportunities for our customer-first team pursuing our vital central bank mission. 10+ years of business & IT management experience including extensive experience leading major business & technology projects/initiatives in large, complex organizations; requires 10+ years of progressive people and business leadership experience .
Mohawk Industries IncIT Director- OneStream Mohawk Industries IncIT Director- OneStreamGeorgia, GAWithin Mohawks federated operating model, the role partners with business unit IT teams to ensure corporate finance platforms accommodate segment-specific configurations and data feeds within a consistent enterprise architecture. Implement and operate technical data governance controls, including automated data quality monitoring, validation rules in integration pipelines, data lineage and traceability tooling, and role-based access management across financial platforms.
McNaughton-McKay Electric Company, Inc.NewIT Support Desk Operator McNaughton-McKay Electric Company, Inc.IT Support Desk OperatorSuwanee, GAHelpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support. This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive.
MedCura HealthIT Support Specialist MedCura HealthIT Support SpecialistStone Mountain, GeorgiaThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Qualifications: Associate’s degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
UniVirtual Solutions IncIT INTEGRATION SUPPORT SPECIALIST - GA based UniVirtual Solutions IncIT INTEGRATION SUPPORT SPECIALIST - GA basedAtlanta, Georgia$22–$22UniVirtual Solutions (UVS) is an MSP (Managed Service Provider) that provides information technology services and solutions to businesses of all sizes across many different industries. No other IT consulting firm can touch our fast response time, personalization, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the want client’s desire.
The Refrigeration School-Atlanta CampusIT Service Specialist The Refrigeration School-Atlanta CampusIT Service SpecialistAtlanta, GAPart timeOn-board and off board employees and students in a timely, seamless manner, including the distribution of student equipment and tracking of assets. Contribute to overall IT service improvement initiatives and projects, ensuring successful rollouts with minimal incidents.
Crescens Inc.NewIT Help Desk Call Support Crescens Inc.IT Help Desk Call SupportConyers, GAExperience performing as Helpdesk Technician with hands-on knowledge in resolving issues with Outlook, MS Office, Windows 7 and 10, and Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, and escalate tickets outside of SLA until resolved.
Syntricate TechnologiesIT Support Specialist in Conyers GA Onsite Syntricate TechnologiesIT Support Specialist in Conyers GA OnsiteConyers, GAFull timeKey Responsibilities Provide technical support to end users via phone, remote access, and onsite visits Troubleshoot hardware, software, and network-related issues Monitor and manage ServiceNow ticket queues, ensuring timely resolution and follow-up Support and maintain business-critical systems (e.g., queue management, A/V systems, mobile technologies) Assist in managing and optimizing cloud environments for scalability and efficiency Design, build, and maintain cloud-based applications Utilize automation and provisioning tools such as AWS CLI and Terraform Collaborate with IT teams to resolve production incidents and conduct post-incident reviews Recommend hardware/software solutions based on organizational needs Support desktop systems, laptops (Windows 10/11), printers, scanners, and related peripherals Assist in maintaining network infrastructure and resolving TCP/IP issues Support video conferencing systems, A/V equipment, and related technologies Identify opportunities to improve IT operations and enhance system performance Required Qualifications Bachelor’s degree in IT, Computer Science, or a related field with 3+ years of experience OR Associate degree with 5+ years of experience OR Relevant experience equivalent to IT Support Specialist level Professional certification required (A+, Network+, Cloud+, or equivalent) 2–3+ years of hands-on IT support experience Experience with ServiceNow or similar ticketing systems Strong knowledge of Windows OS, Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting desktop hardware, software, and network issues Knowledge of TCP/IP networking and issue resolution Experience with AWS CLI, Terraform, or similar automation tools Strong communication and interpersonal skills Preferred Skills Experience supporting cloud infrastructure and applications Familiarity with video conferencing, A/V systems, and camera technologies Ability to analyze trends and recommend system improvements Strong problem-solving and critical thinking abilities Experience working in fast-paced, enterprise IT environments Best Regards, Salman Alam IT Recruiter||Syntricate Technologies Inc. Position: IT Support Specialist 3 Location: Conyers, GA (Onsite Only Local Candidates) Duration: 2+ Months Contract Interview Process: Virtual/In-Person Req ID: 800197 Job Description We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
TalentBridgeIT Customer Support Specialist - 2nd shift TalentBridgeIT Customer Support Specialist - 2nd shiftAtlanta, GA$25–$27 / hourThis role supports internal staff, patients, and visitors by resolving a wide range of technology issues in a high-volume environment. This is an excellent opportunity for someone who enjoys troubleshooting, providing exceptional customer service, and working in a mission-driven setting.
Medcura Health IncIT Support Specialist Medcura Health IncIT Support SpecialistStone Mountain, GAThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Associate's degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
My3TechNewIT Support Specialist 2 My3TechIT Support Specialist 2Atlanta, GAQualifications: High school diploma or GED AND Six months of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
American Technology ConsultingGIS IT Support Specialist American Technology ConsultingGIS IT Support SpecialistAtlanta, GeorgiaAll travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy:https://sao.georgia.gov/travel/state-travel-policy [https://sao.georgia.gov/travel/state-travel-policy] of Transportation (GDOT) is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests.
Syntricate Technologies IncIT Support Specialist in Conyers GA Onsite Syntricate Technologies IncIT Support Specialist in Conyers GA OnsiteConyers, GAThis role involves troubleshooting production issues, supporting cloud environments, and ensuring smooth operation of various agency systems. We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
Doeren Mayhew CPAs and AdvisorsIT Senior Associate Doeren Mayhew CPAs and AdvisorsIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
Aha EngineersIT Specialist Aha EngineersIT SpecialistAlpharetta, GAAs a multi-discipline building system consulting firm, our offerings include best-in-class HVAC, Plumbing, Electrical and Fire Protection (MEP/FP) and Technology Design; Energy & Sustainability Consulting; Commissioning, BIM/VDC and Advisory Services; Arc Flash and Coordination Studies; and Computational Fluid Dynamics Modeling. Familiarity with Azure Active Directory / Entra ID, SharePoint and OneDrive administration, VPN and remote access tools, basic networking concepts, Autodesk or engineering-related software environments, IT ticketing systems, and asset management tools.
American Technology ConsultingIT Help Desk American Technology ConsultingIT Help DeskConyers, GAVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Ortho Sport and Spine PhysiciansIT Support Ortho Sport and Spine PhysiciansIT SupportAtlanta, GATechnical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently. Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements.
Rose InternationalNewIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International Job Rose InternationalIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International JobConyers, GA$20–$20 / hourTemporaryOnly qualified Help Desk Analyst candidates located near the Conyers GA area to be considered due to the position requiring an onsite presence***REQUIRED EDUCATION:Vocational/Technical degree in computer applications computer technology or a closely related area from an accredited college REQUIRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS:Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook MS Office Win 7 and 10 Active Directory (2 Years)Monitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets outside of SLA’s until resolved (2 Years)Install and perform minor repairs to hardware software or peripheral equipment following design or installation specifications (2 Years)Answer user inquiries regarding computer software or hardware operation to resolve problems (2 Years)Bilingual – Spanish Required IT Help Desk Call Centre exp (2 Years)Six months of experience handling customers questions complaints and/or providing information in a call center environmentKnowledge of Apple iOSProvides technical assistance to both internal and external customers for tier one issues. JOB RESPONSIBILITIES:Oversee the daily performance of computer systems and applicationsAnswer user inquiries regarding computer software or hardware operation to resolve problemsMonitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets until resolvedConfer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Veterans Sourcing GroupIT Support Specialist Veterans Sourcing GroupIT Support SpecialistJohns Creek, GAWhile providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation.
Agil3 Technology Solutions (A3T)Help Desk Specialist Agil3 Technology Solutions (A3T)Help Desk SpecialistForest Park, GAFull timeKnowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers). Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes.
Agil3 Technology Solutions (A3T)Help Desk Support Specialist Agil3 Technology Solutions (A3T)Help Desk Support SpecialistForest Park, GAFull timePossess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).
PSR Associates IncNewHelp Desk Analyst PSR Associates IncHelp Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
Contact Government Services LLCSenior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
SercoUser Support Specialist SercoUser Support SpecialistAtlanta, GAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
PeopleNTech LLCNewGA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Cherokee County School DistrictNewTechnology Logistics Specialist Cherokee County School DistrictTechnology Logistics SpecialistCanton, GAJob descriptions do not list all tasks an employee might be expected to perform, and they do not limit the right of the employer/supervisor to assign additional tasks or otherwise to modify duties to be performed - even if seemingly unrelated to the basic job. Revised: June 2006, July 2008, November 2011, February 2017, November 2018, July 2023, July 2024, July 2025
VeeRteq Solutions Inc.NewHelp Desk Analyst 1 VeeRteq Solutions Inc.Help Desk Analyst 1Conyers, GA$20The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
Internal Revenue ServiceSupervisory Tax Examining Technician Internal Revenue ServiceSupervisory Tax Examining TechnicianMultiple Locations$71,877–$100,070 / dayFull timeSupports implementation and consistent application of IRS electronic products, services, and procedures; IRS electronic filing (e-file) programs, electronic products and services, and associated systems, including their interrelationships, to resolve a wide range of technical issues and ensure accurate processing of electronic submissions; Providing technical and procedural guidance, reviewing work for accuracy and completeness, and delivering feedback to improve quality and consistency. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: -SPECIALIZED EXPERIENCE IR-08: To be minimally qualified for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.
Spark Tek IncNewGA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
SnapCode IncNewGA DDS Level 1 Help Desk Analyst SnapCode IncGA DDS Level 1 Help Desk AnalystGA 30013, GA$800–$800 / weekSkills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college RequiredExperience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Required2YearsMonitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved.
The Intersect GroupService Desk Engineer The Intersect GroupService Desk EngineerAtlanta, GAThis position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function.
Expedite Talent SolutionsNewGA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
City of ConyersNewHelpdesk Tech City of ConyersHelpdesk TechConyers, GA$20.27–$30.13We're looking for a customer service oriented Helpdesk Specialist to provide technical support to provide first level support for support tickets submitted via the City's helpdesk system, as well as assistance with daily technological needs and server maintenance. Knowledge of: Microsoft ecosystem including Windows Server (2019/2022), Windows 11, Microsoft 365, Exchange (online and on-prem), Active Directory, and Entra ID.
QTS Realty Trust IncNewOSC Technical Customer Service Representive QTS Realty Trust IncOSC Technical Customer Service RepresentiveSuwanee, GAThe Impact You Will Have: As an Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR) you will be primarily responsible for managing the phone queue, projecting a professional company image through phone interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good.
OP Consulting Group LLCNewGA DDS Level 1 Help Desk Analyst OP Consulting Group LLCGA DDS Level 1 Help Desk AnalystGA 30013, GASkill RequirementExperience RequiredBilingual (English/Spanish Fluency)RequiredIT Help Desk / Call Center Experience2+ YearsHelpdesk Technician (Outlook, MS Office, Win 7/10, Active Directory)2+ YearsTicket Queue Monitoring & Escalation Management2+ YearsHardware/Software Installation & Minor Repairs2+ YearsVocational/Technical Degree (Computer Tech/Applications)RequiredKnowledge of Apple iOSDesirableProfessional Qualifications. Technical Support: Troubleshoot and resolve hardware, software, and connectivity issues for internal users and assist external customers with password resets, account management, and mobile driver's license provisioning.