Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistBloomington, MNFull timeWe are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Our technologists have always gone the extra mile to help our federal clients succeed.
MESSERLI KRAMER P.A.NewIT Services (Helpdesk) Lead -Plymouth Office MESSERLI KRAMER P.A.IT Services (Helpdesk) Lead -Plymouth OfficeMinneapolis, MN$65,000–$90,000 / yearMesserli Kramer’s Consumer Collections and Creditors’ Remedies group in our Plymouth office provides comprehensive, debt collection services to our clients, including some of the nation’s largest banks and financial services companies. This role plays a key part in supporting enterprise applications and ensuring IT systems are effectively configured to enable business workflows, working closely with Systems Analysts, DevOps, and vendor partners.
LeidosNewTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskEagan, MN$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
DivIHN Integration IncNewSecurity Advisor DivIHN Integration IncSecurity AdvisorSaint Paul, MN$64–$66 / hourManager is looking for a senior advisory professional to consult with teams on secure architecture and product design, with a strong focus on cloud-native platforms and application security, who brings hands-on technical expertise, demonstrates sound decision-making, and can clearly articulate direct, real-world experience. Systems used daily: Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools.
Minnesota Judicial BranchTemporary Bilingual (Spanish) Court Operations Associate, Hennepin County, Centralized Services Division Minnesota Judicial BranchTemporary Bilingual (Spanish) Court Operations Associate, Hennepin County, Centralized Services DivisionMinneapolis, MNRemote$21.45–$35.44 / hourThe Contact Center team responsibilities include multitasking to answer approximately 800 phone calls daily and LiveHelpNow chats regarding all court divisions, including Family, Probate/Mental Health, Juvenile, Criminal, Civil, and Records, processing requests for continuance via email or phone, scheduling hearing office appointments, updating cases in MNCIS, issuing notices, providing appropriate forms, and performing related administrative duties. Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics.
Walker Art CenterNewTemporary Department Coordinator Walker Art CenterTemporary Department CoordinatorMinneapolis, MNThis temporary, part-time role is responsible for coordinating departmental processes, supporting programs, managing contracts and invoices, tracking budgets, and helping maintain efficient systems and workflows across the department. In our over 125-year history, we have become one of the most celebrated art museums in the country and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.
US NavyNewInformation Technology Professional (IT Support) US NavyInformation Technology Professional (IT Support)Minneapolis, MNKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Julie HaganIT Support Specialist Julie HaganIT Support SpecialistSaint Paul, Minnesota$27–$33 / hourThe position requires strong communication skills, a customer-focused mindset, and the ability to resolve common hardware, software, and access issues both remotely and in person. This role serves as the first point of contact for IT-related issues, handling support requests via phone, email, and ticketing systems.
Medtronic plcNewSr Strategic Sourcing Mgr - IT Services Medtronic plcSr Strategic Sourcing Mgr - IT ServicesMinneapolis, MNMinimum of 7 years of strategic sourcing, procurement, or category management experience, including 5+ years of people leadership or team management experience or an advanced degree with a minimum of 5 years of relevant experience, including people leadership experience . The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Sky System IncIT Desktop Support Engineer Sky System IncIT Desktop Support EngineerNew Brighton, MNFull timeSmart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels all under 'Smart Hands' capability. Job Requirements: Technical Minimum of 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
HM CraggIT Director HM CraggIT DirectorEden Prairie, MNDue to our extensive growth and increasing reliance on technology and integrated business systems, we are seeking an IT Director to partner closely with our Leadership Team and Business Systems Team to ensure our IT strategy, infrastructure, cyber security and technology governance effectively support our business needs. Oversee vendors, consultants, and implementation partners to ensure successful delivery, issue resolution, and ongoing support of the IT platform (e.g., infrastructure, hosting, integrations), while partnering with Business Systems on application functionality and solutioning .
EasyITGuysIT Support Engineer - Helpdesk ServiceDesk (Work from home) EasyITGuysIT Support Engineer - Helpdesk ServiceDesk (Work from home)Saint Croix Falls, WIRemoteWe provide managed IT services to businesses and premium home users across the U.S. Our mission is to deliver top-tier technology solutions with a customer-first approach. At EasyITGuys, we don’t just solve IT problems—we create experiences that leave clients saying, “Wow, that was amazing!”.
TriWest Healthcare AllianceSupervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportMinneapolis, MNRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
IWCO Direct LLCIT Support Internship IWCO Direct LLCIT Support InternshipChanhassen, MNPart timeThe Help Desk Support / System Administrator Intern plays a crucial role in providing technical assistance to IWCO employees and supporting the ongoing maintenance of endpoint devices to ensure smooth daily operations. This internship offers hands-on experience in both Help Desk support and introductory System Administration, allowing the intern to develop practical skills in troubleshooting, customer service, and endpoint management.
JonnyPopsNewDesktop Support Specialist JonnyPopsDesktop Support SpecialistPlymouth, MNFull timeProvision user accounts across core systems — Microsoft 365 (Outlook, Teams, SharePoint), NetSuite, and any role-specific applications — with appropriate access levels granted before the employee’s first day. Device Setup and Asset ManagementImage, configure, and deploy laptops, desktops, and mobile devices for new hires and existing employees.
CPM Holdings, Inc.Desktop Support Specialist II CPM Holdings, Inc.Desktop Support Specialist IIBlaine, MNFull timeThe Desktop Support Specialist II provides advanced end-user support across CPM’s global enterprise, ensuring reliable system performance and a consistent technology experience for employees worldwide. We are an international organization that is a key player in numerous global markets, including oilseed processing, animal feed, breakfast cereal, snack food, biofuels and metal-packaging industries.
slashBlueNewHelp Desk Technician L1 slashBlueHelp Desk Technician L1Saint Paul, MNResponsibilities Serve as first point of contact for clients seeking technical assistancePerform remote troubleshooting through diagnostic techniquesDocument issues and maintain our knowledge databaseWalk clients through the problem-solving processEscalate unresolved issues appropriatelyRecord events, problems, and resolutions in logsFollow up with clients and keep them informedRequirements Patience: Must exhibit patience and composure especially when dealing with upset or stressed usersKnowledge of different operating systems and technologies: ability to understand how to resolve basic client issues and when to escalate ticketsL1 – ability to troubleshoot and resolve user access issues, password maintenance, basic computer hardware/software issuesHardware Knowledge: understanding of the function of all deployed hardware in the client\'s technology stack and slashBlue\'s CatalogProblem-solving: ability to troubleshoot and find solutions for problems as they ariseCommunication skills: excellent verbal and written communication; able to explain technical concepts in non-technical termsOrganization and time management: ability to work effectively in a support-based, time-sensitive environment and self-manage workload to meet SLOsBroad knowledge of computers, hardware and software (Microsoft suite), information security, networking, and AI tools is beneficialBenefits Employer Sponsored Health InsurancePaid Time Off10 Paid HolidaysVolunteer Time Off (16 hrs annually)Remote work with reimbursement for remote office expenses and workspaceAnnual Training & Development reimbursementsPerformance BonusProfessional, Supportive, Team-oriented, Faith-forward & Family-friendly cultureSeniority level Entry levelEmployment type Full-timeJob function Customer ServiceIndustries: Technology, Information and Internet#J-18808-Ljbffr. Listen actively to understand client issues and concernsTriage support issues and document known problemsCoordinate and escalate according to our Client Service ExpectationsResolve client tickets efficientlyCreate and maintain knowledge-base articles to empower clientsOur Values : Profit / People / PurposeWe believe in generating profit to fuel our mission, but we do this by putting people first.
Be The MatchSenior Desktop Support Analyst - Hybrid Onsite MN Be The MatchSenior Desktop Support Analyst - Hybrid Onsite MNMinneapolis, MNFull timeProvide daily administration support for NMDP hardware, software and portable device infrastructure; including adding and deleting users, assigning permissions, distributing software, and other duties required to ensure business continuity and system integrity. Install, configure, monitor, tune and upgrade the hardware, operating systems, and third-party software products within the Windows and Apple workstation environments as required to meet NMDP business objectives.
DivIHN Integration IncComputer Systems Engineer - 2 Openings DivIHN Integration IncComputer Systems Engineer - 2 OpeningsSaint Paul, MN$41–$44 / hourMonitoring and updating ServiceNow tickets per SLA, Onsite work, daily 30-minute standup, building and validating installers/images, collaboration with RandD and testing teams. Regular interactions: Direct manager (Paul), peer managers, global site IT team, Internal technical team members, software developers, and test teams.
Julie HaganApplication and Desktop Support Professional Julie HaganApplication and Desktop Support ProfessionalMinneapolis, Minnesota$60,000–$90,000This role blends end-user support, application troubleshooting, and project-based work, supporting both day-to-day operational needs and longer-term technology initiatives. Provide responsive, high-quality technical support to internal users across applications, workstations, mobile devices, and conference room AV systems.
SercoUser Support Specialist SercoUser Support SpecialistSaint Paul, MNThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
GTN Technical StaffingDesktop Support GTN Technical StaffingDesktop SupportEagan, MNTroubleshoots and/or resolves problems by providing support services and information for laptops, desktops, and phones. •Ability to prioritize workload according to urgency and work independently.
Crestview Health CenterHSS Care Coordinator Crestview Health CenterHSS Care CoordinatorSaint Paul, MNSuccessfully completed 30 hours of training during the two years immediately prior to the date of hire or before provision of direct services in all of the following areas: recipient rights, person centered planning, mental illness, co-occurring mental illness and substance abuse, local community resources, adult vulnerability, resident confidentiality. Ensure that services are connected to the person centered housing plan that is developed with each client and delivered in a manner that is culturally sensitive and culturally appropriate following a holistic and person centered delivery method.
SercoInformation Specialist SercoInformation SpecialistSaint Paul, MNRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
TealTier 2 Support Tech TealTier 2 Support TechMinneapolis, MN$55,000–$70,000Job Overview: Under the direction of the Vice President of Service, the Tier 2 Support Technician helps carry out Teal's vision of exceptional client service by setting up and maintaining computer systems to ensure network and server operations run smoothly and securely. Experience and skills with Microsoft Technologies include AD, Exchange, Outlook, and Office; Mac OS; smartphones (IOS/Android troubleshooting); Google Apps; Office365; LAN device configuration, and basic networking knowledge.
Ultimate Staffing ServicesNewSenior Administrative Specialist Ultimate Staffing ServicesSenior Administrative SpecialistMinnetonka, Minnesota$65,000–$75,000We're looking for an Administrative Operations Specialist to support a variety of business functions-from marketing and recruiting to IT coordination and day-to-day operations. Join a growing, tight-knit investment banking firm where your versatility and initiative will make a real impact.
TealComputer Prep Technician TealComputer Prep TechnicianMinneapolis, MN$20.41–$24.58Work with our clients in a Professional Services capacity, specifically configuring laptops, desktops and workstations for multiple users and clients. With roots dating back to 2000, the company differentiates itself from its competition through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge.
CompuComService Desk Tech I CompuComService Desk Tech ISaint Paul, MN$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
U.S. BankPrincipal Systems Engineer (Microsoft Active Directory Domains) U.S. BankPrincipal Systems Engineer (Microsoft Active Directory Domains)Hopkins, MN$119,765–$140,900 / yearIn addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. We are seeking a Principal Systems Engineer with strong experience in software engineering, automation, cloud platforms, and identity infrastructure to help modernize and scale our enterprise platform services.
VomelaNewService Desk Analyst I VomelaService Desk Analyst ISaint Paul, MN$50,000–$60,000Microsoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Cyber AdvisorsService Desk Analyst Cyber AdvisorsService Desk AnalystMaple Grove, MN$45,000–$55,000The Service Desk Analyst role will function as rapid response and resolution role that focuses on quick resolution of common Tier 1-level issues along with routing higher level issues to appropriate teams. An ideal Service Desk Analyst candidate possesses strong technical intuition, has a desire to create a amazing client experiences and grow their performance and technical skillset.
MasTec IncAnalyst (NEX) MasTec IncAnalyst (NEX)Woodbury, MinnesotaOverview: MasTec is a leading North American infrastructure engineering and construction company focused primarily on engineering, building, installation, maintenance and upgrade of communications, energy and utility and other infrastructure, such as: wireless, wireline/fiber; power delivery infrastructure, including transmission, distribution, grid hardening and modernization, environmental planning and compliance; power generation infrastructure, primarily from clean energy and renewable sources; pipeline infrastructure, including for natural gas, water and carbon capture sequestration pipelines and pipeline integrity services; heavy civil and industrial infrastructure, including roads, bridges and rail; and environmental remediation services. In addition to hands-on device management, you will provide basic technical support to end users, through phone, email or Teams messaging including assistance with password resets, account access issues, and general troubleshooting.