Collaborate with developers, business analysts, and QA teams to validate functionality Analyze test results and report defects in a timely manner Participate in daily stand-Client, sprint planning, and other Agile ceremonies Ensure high quality and performance of the Client platform across ITSM, HRSD, CSM, or other modules Develop reusable test templates for future automation initiatives Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules. 2+ years’ experience with Agile/Scrum methodologies Knowledge of test planning, test case creation, and defect management Proficient in identifying automation opportunities within the Client ecosystem.