OTHER

FEED

UNKNOWN

Experience: Trade experience or experience adjusting trade-based claims in the following trade(s) and mechanical systems: Plumbing – Water Heaters – HVAC – Electrical – Kitchen Appliances – Pool & Spa – Other. Fidelity National Home Warranty (FNHW) is looking to expand our authorization department with trade experienced individuals that are customer service focused, detail oriented & computer Savvy.

Overview:
Are you looking to hang up your tools?  Fidelity National Home Warranty (FNHW) is looking to expand our authorization department with trade experienced individuals that are customer service focused, detail oriented & computer Savvy. Working as an Trade Expert Authorizer, You are a subject matter expert in your specific trade. 

Duties:
<ul><li>Maintain communications with contract holders via inbound/outbound calling and email to ensure the contract holder receives status updates on the progress or delay of the claim.</li><li>Assists in resolving transactional requests from customers, helping to troubleshoot failures, and providing recommendations for any ongoing covered issues.</li><li>Communicate with contract holders and vendors according to company and department policies, procedures, and processes in a professional and courteous manner according to department call handling and quality standards.</li><li>Receive and process vendor reports to review and authorize claims for contract holders.</li><li>Provide input into and/or create user documentation and training material.</li><li>Answer routine questions regarding contract coverage following standard scripts and procedures, through a deep understanding of different Trade requirements.</li><li>Input repair issues, appliance information, and other relevant details regarding service work orders into the CRM.</li><li>Collaborate with FNHW team members in the claim management process to ensure all supporting actions are taken within appropriate timeframes.</li><li>Maintain up-to-date knowledge of home warranty contract terms and conditions and advanced knowledge of applying coverage to resolve claims.</li><li>Perform other duties as assigned.</li></ul>

Requirements:
<ul><li style="margin-bottom:0in">High School Diploma or GED</li></ul>

Experience:
<ul><li>Trade experience or experience adjusting trade-based claims in the following trade(s) and mechanical systems: Plumbing – Water Heaters – HVAC – Electrical – Kitchen Appliances – Pool & Spa – Other</li><li>Proficiency with computers and be able to learn customer service software applications.</li><li>Excellent Written and Verbal Communication skills.</li><li>Fact Finding, Problem Solving, and Negotiations skills.</li><li>Ability to achieve and maintain call handling and productivity standards.</li><li>Must have an adequate residential internet speed at a minimum of 10 Mbps.</li><li>Ability to work 40+ hours per week, including weekends, holidays, and overtime as required.</li></ul>

Additional Information:
The anticipated hours of operation will vary depending on position but following the Pacific Time zone. Employees may be expected to work in a shifting environment including irregular hours, weekends, and holidays based on workload and job requirements. Employees work schedules may change based on business needs. Fidelity National Home Warranty’s parent company, Fidelity National Financial (FNF), is a leading Fortune 500 provider of title and specialty insurance. Fidelity National Home Warranty (FNHW) offers a competitive benefits package, which includes:<ul><li style="margin-bottom:0in">Competitive salary</li><li style="margin-bottom:0in">Group Medical/Dental/Vision benefits</li><li style="margin-bottom:0in">401k with company match</li><li style="margin-bottom:0in">Stock Purchase Plan with company match</li><li style="margin-bottom:0in">Sick, vacation, and holiday pay</li><li style="margin-bottom:0in">Service recognition program</li><li style="margin-bottom:0in">Performance Based Pay</li></ul>To Qualifiy for remote work, candidates must be 30 miles or more away from our corporate address offices listed below: 2300 Corporate Circle  Henderson, NV890074     <hr/>1200 Concord AveConcord , CA94520

Fidelity National Financial

Trade Expert Authorizer

[AW]-iCims

FULL_TIME

Supports sales and contract execution from the corporate (i.e., parent) locations to field (i.e., child) locations to drive new business across TForce Freight portfolio or execute on master contracts. Keeps the Region BD Manager and the Director of Business informed and updated about relevant Strategic, Enterprise and Global segment issues.

Job DescriptionJob Title: Manager, Trade Show Job Summary: The Tradeshow Manager leads the development of effective sales strategies to market TForce Freight products. This position drives strategic vision and marketing decisions to execute profitable tradeshow operations. The Trade Show Manager is responsible for increasing profitable revenue growth by leveraging corporate contracts at the region level. Job Responsibilities: <ul><li> Develops terminal Master Operating Plans (MOP) to define tradeshow guidelines and parameters. </li><li> Manages Tradeshow Regional Sales Managers. </li><li> Interaction with area sales managers and account executives, and a dotted line reporting relationship to the VP of Strategic Child. </li><li> Keeps the Region BD Manager and the Director of Business informed and updated about relevant Strategic, Enterprise and Global segment issues. </li><li> Supports sales and contract execution from the corporate (i.e., parent) locations to field (i.e., child) locations to drive new business across TForce Freight portfolio or execute on master contracts. </li></ul>Job Requirements: <ul><li> U.S. citizen or otherwise authorized to work in the U.S. </li></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=65b0b49a3fe53b6ca6d657f3b1107f21&view" width="1"/>

TForce Freight

Manager, Trade Show - TForce Freight

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