BFT - Temporary Patient Service Coordinators for MGH Salem / Peabody Brigham and Women's HospitalBFT - Temporary Patient Service Coordinators for MGH Salem / PeabodyPeabody, MA$17.71–$24.28 / hourAdditional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Job Summary While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team.
Associate Director, Solution Sales, Patient Access Support Services IQVIA Holdings IncAssociate Director, Solution Sales, Patient Access Support ServicesBoston, MA$89,900–$250,400 / yearThis role requires the ability to identify existing and new client business challenges and strategically align IQVIA PSS solutions to address the access, affordability, adherence, and awareness barriers they face. An understanding of patient services, such as Copay (Affordability), HUB (Access), in-home clinical solutions and nurse educators (Adherence), Field Reimbursement Managers (FRM) and Health Information Tech.
NewSupervisor, MGB International Patient Services Mass General BrighamSupervisor, MGB International Patient ServicesBoston, MassachusettsMass General Brigham International Patient Services coordinates complex medical care, second opinions, and logistics for thousands of patients traveling from over 120 countries to Boston, Massachusetts hospitals. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Representative I - Part-Time Lowell General HospitalPatient Service Representative I - Part-TimeMelrose, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
NewPatient Service Representative I - Per Diem Lowell General HospitalPatient Service Representative I - Per DiemLowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Director, Patient Services Strategy, Rare Nephrology Alexion Pharmaceuticals IncDirector, Patient Services Strategy, Rare NephrologyBoston, MAThis role will collaborate across all levels of Patient Services and other functions, engaging with cross-functional partners such as OneSource Support Specialists, Patient Education Managers, Field Reimbursement Managers, Brand Marketing, Sales, Market Access and IT. The focus will be on understanding patient needs and how they fit with HCP office perspectives on patient support needs, setting coordinated strategies, and leading the performance management needed for successful pull-through by execution teams.
Patient Services Coord. III Mass General BrighamPatient Services Coord. IIIBoston, MassachusettsPerforms a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, medical office coding and billing as well as coordinating patient services such as appointments, testing, and referrals; Performs administrative coordination of a physician’s office to include secretarial support, data management and billing/financial support. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Representative Eye Care SpecialistsPatient Service RepresentativeNorwood, MAThis position will work at both our Norwood and Norfolk locations and will include a combination of front desk and call center responsibilities.
Senior Director, Patient Services Amylyx PharmaceuticalsSenior Director, Patient ServicesCambridge, MARemote$253,000–$285,000 / yearDefine the strategic framework, service offerings, operational workflows, and end‑to‑end experience for patients, caregivers, and providers, ensuring alignment with the current market access landscape across reimbursement, technology, and delivery models. Serve as the operational lead for launch readiness and ongoing execution by identifying access barriers, leading cross‑functional issue resolution, and aligning with Commercial, Market Access, Sales, Medical Affairs, IT, and National Accounts teams.
Senior Director, Patient Services Amylyx Pharmaceuticals IncSenior Director, Patient ServicesCambridge, MARemote$253,000–$285,000 / yearDefine the strategic framework, service offerings, operational workflows, and end‑to‑end experience for patients, caregivers, and providers, ensuring alignment with the current market access landscape across reimbursement, technology, and delivery models. As a key leader in the commercial organization, this individual will partner with colleagues across market access, sales, and marketing, as well as cross functionally, to ensure a seamless and high impact customer experience that helps people start and continue treatment.
Patient Family Relations Specialist Mass General BrighamPatient Family Relations SpecialistBoston, Massachusetts$58,136–$84,656 / yearThe Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. · Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while providing assistance to a wide range of customers with varying needs and concerns.
Patient Service Representative - Dental - Woonsocket Or West Warwick Thundermist Health CenterPatient Service Representative - Dental - Woonsocket Or West WarwickWoonsocket, RIGeneral Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
MG Patient Service Specialist Brown Health Medical GroupMG Patient Service SpecialistMassachusettsBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES: Answers calls and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member receives the information.
BFT - Temporary Patient Service Coordinators / Greater Boston Area Mass General BrighamBFT - Temporary Patient Service Coordinators / Greater Boston AreaSomerville, MassachusettsWhile job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
BFT - Temporary Patient Service Coordinators for MGH Salem / Peabody Mass General BrighamBFT - Temporary Patient Service Coordinators for MGH Salem / PeabodySomerville, Massachusetts$17.71–$24.28 / hourWhile job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewSenior Director, Rare Endocrinology and Rare Tumors Patient Services AlexionSenior Director, Rare Endocrinology and Rare Tumors Patient ServicesBoston, MassachusettsThe Senior Director, Rare Endocrinology and Rare Tumors (RERT), Patient Services (PS) is responsible leading the Patient Services function for the RERT Business Unit, inclusive of driving the development and implementation of the PS strategy for four indications: Hypophosphatasia (HPP), Lysosomal Acid Lipase Deficiency (LAL-D), Neurofibromatosis Type 1 plus Plexiform Neurofibromas (NF1 PN) as well as potential future indications and assets. Partnering closely with Marketing, Market Access, Patient Advocacy, Legal, Compliance, Quality, Drug Safety, Commercial Operations, IT, Training, third parties and vendors to ensure that patient support programs and messaging are effectively meeting the needs of patients.
MG Patient Service Specialist Brown University HealthMG Patient Service SpecialistMA$18.13–$29.90 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES: Answers calls and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member receives the information.
Patient Care Liaison - Emergency Department (Per Diem) Sturdy Memorial HospitalPatient Care Liaison - Emergency Department (Per Diem)Attleboro, MA$19.85–$30.05 / hourAssists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems. Required Skills/Qualifications/Training/Experience: Demonstrates the knowledge and skills needed to assist in providing care to patients.
Patient Care Liaison - Emergency Department (20 hours Days) Sturdy Memorial HospitalPatient Care Liaison - Emergency Department (20 hours Days)Attleboro, MA$19.85–$30.05 / hourAssists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems. Required Skills/Qualifications/Training/Experience: Demonstrates the knowledge and skills needed to assist in providing care to patients.
Patient Services Rep II (Eye and Dental) Upham's Corner Health CenterPatient Services Rep II (Eye and Dental)MAEssential Functions: Greet, register and check-in patients for their scheduled appointments; collect demographic, account, insurance data; work with patients on consents and form completion; collect co-payments and self-payments; verify insurance coverage prior to and on the date of service for all patient visits. Primary Function: The Patient Services Representative performs various reception, appointment booking, secretarial and/or clerical tasks while functioning as support staff to the Eye and Dental Care Departments.