Los Angeles, CA30+ days ago
p>Responsibilities • Develop, manage and grow the trade customer base in a defined client segment and geographic region of the retail store • Identify area home, neighborhood, preservation and other associations to reach out to and build a connection with • Develop and execute events that drive traffic and position Rejuvenation as a resource • Promote Rejuvenation products and services to prospective and existing trade clients through a combination of opportunities that include in-store service, telephone contacts, site visits, and in-store events trainings and trade shows • Build and maintain extensive knowledge base of building activity within retail trade area • Works with store sales associates to provide timely trade related information, and to assist other sales associates with identifying potential trade prospects and customers • Builds strong connections with Call Center and WSI Contract teams, to leverage resources and build overall trade businesses • Supports retail store in customer service and operations as needed. Criteria • Proficiency with Microsoft Office Suite, to include Outlook, Word, Excel, and PowerPoint • Strong product and procedural knowledge specific to remodeling and building trades, with emphasis on period residential and commercial materials, design, and construction • Prior experience in Microsoft Dynamix AX, Sales Force Management, and POS systems a plus • Strong aptitude for customer service and sales, with a high energy can do approach • Proven ability to achieve results both independently and through others • 2-3 years outside sales experience with a strong emphasis in customer service and delivery of set goal plan.