OTHER

FEED

UNKNOWN

In this customer-facing role, the analyst identifies, troubleshoots, manages, and escalates trading-related issues while partnering with cross-functional teams to ensure seamless and uninterrupted market operations. 3+ years of experience in a trading environment, including roles such as trader, trader's assistant, exchange or broker-dealer trading operations, or alternative trading system (ATS).

YEAR

Overview:
<p><strong>Job Purpose</strong></p><p>The Trading Operations Analyst serves as a first-line support specialist for all NYSE Group live production trading platforms. In this customer-facing role, the analyst identifies, troubleshoots, manages, and escalates trading-related issues while partnering with cross-functional teams to ensure seamless and uninterrupted market operations. The role requires a motivated self-starter who thrives in a fast-paced environment and balances independent work with effective cross-functional collaboration.</p><p> </p><p>This position is primarily an overnight role, supporting NYSE Group's extended trading hours operations.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Daily Operations & Support<ul><li>Provide real-time trading operational support for all NYSE Group Exchanges.</li><li>Monitor trading activity, system performance, and electronic trading across all Exchange products.</li><li>Execute daily checkout procedures and maintain accurate electronic logs of trading issues, disputes, and resolutions.</li><li>Assist member firms with inquiries related to order types, routing behavior, and trading functionality.</li></ul></li><li>Shift Coverage<ul><li>Primary Shift - Overnight Trading Session: 8:00 PM – 4:00 AM ET</li></ul></li><li>Collaboration & Communication<ul><li>Engage with System Operations for the escalation of production issues and the understanding of system workflows.</li><li>Consult with Technology, Product Management, and Relationship Management teams to onboard users and resolve technical issues.</li><li>Coordinate with NYSE Regulation and other exchanges regarding erroneous trades and clearly erroneous (CEE) rulings.</li><li>Disseminate market status updates and operational notices in a timely manner.</li><li>Collaborate with Floor Operations teams to address and resolve real-time trading inquiries.</li><li>Develop deep expertise in proprietary trading systems and back-office tools to effectively support client interactions and operational workflows.</li><li>Contribute to cross-functional initiatives that improve operational efficiency and client experience.</li><li>Support process documentation and post-incident reviews to drive continuous operational improvement.</li></ul></li></ul><p> </p><p><strong>Knowledge and Experience</strong></p><ul><li>Bachelor's degree from an accredited institution.</li><li>3+ years of experience in a trading environment, including roles such as trader, trader's assistant, exchange or broker-dealer trading operations, or alternative trading system (ATS).</li><li>Demonstrated hands-on experience with trading systems and exchange operations.</li><li>Active FINRA Series 7 license (required).</li><li>FINRA Series 57 license is a plus.</li><li>Strong analytical and problem-solving abilities with a critical-thinking mindset.</li><li>Proficiency in MS Office Suite (Word, Excel, Access, PowerPoint).</li><li>SQL experience for issue investigation is a plus.</li><li>Excellent written, verbal, and interpersonal communication skills.</li><li>Proven ability to make quick, sound decisions under pressure.</li><li>Demonstrated ability to manage multiple priorities in a fast-paced, time-sensitive environment.</li><li>Strong client focus with a collaborative, team-first mindset.</li><li>Comfort working overnight and non-traditional hours in a 24/7 trading environment.</li><li>This position is remote-eligible, but employees who reside within a commutable distance of a company office will be required to report onsite for training and once every 6 months</li></ul><p><strong>Schedule</strong></p><p>Hours will be 8:00 PM-4:00 AM EST Sunday-Friday</p><p> </p><p><strong>Remote Base Salary Range</strong> </p><p>The expected base salary for this role is between $65,000 – $85,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.  </p><p> </p><p><strong>Illinois Base Salary Range</strong> </p><p>The expected base salary for this role, if located in Illinois, is between $65,000 – $85,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. </p><p> </p><p><strong>New York Base Salary Range</strong> </p><p>The expected base salary for this role, if located in New York, is between $65,000 – $85,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. </p><p> </p><p><strong>California Base Salary Range</strong> </p><p>The expected base salary for this role, if located in California, is between $81,600 – $106,500 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. </p>

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Intercontinental Exchange Holdings, Inc.

Analyst, Trading Operations

1st Level Support

Analysis Skills

Applicant Tracking System

Brokerage

Communication Skills

Consulting

Cross-Functional

Customer Experience

Customer Relations

Customer Service Tools

Identify Issues

Incident Management

Interpersonal Skills

Microsoft Access Database

Microsoft Excel

Microsoft Exchange Server

Microsoft Office

Microsoft PowerPoint

Microsoft Word

Multitasking

Operational Audit

Operational Improvement

Operational Strategy

Operational Support

Operations

Presentation/Verbal Skills

Problem Solving Skills

Process Improvement

Regulations

Relationship Management

Resolve Customer Issues

SQL (Structured Query Language)

Sales Management

Series 7

Support Documentation

System Operations

Team Player

Technical Leadership

Time Management

Trading Platforms

Trading Systems

Writing Skills

[AW]-iCims

ADAPTED_NOW

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. The Trading Partner Client Enablement (TPCE) Analyst is responsible for delivering accurate, timely execution of provider enrollment and form mapping work that enables predictable, high-quality outcomes for Waystar’s trading partners.

<div><p style="text-align:left"><b>ABOUT THIS POSITION</b></p><p style="text-align:inherit">The Trading Partner Client Enablement (TPCE) Analyst is responsible for delivering accurate, timely execution of provider enrollment and form mapping work that enables predictable, high-quality outcomes for Waystar’s trading partners. This role combines structured execution with independent problem solving and accountability for resolving standard enrollment workflows.<br/><br/>Analysts are expected to operate within established processes while proactively identifying and resolving gaps in payer requirements, case data, and documentation. This role includes an expectation to leverage WaystarAI and approved AI tools to improve efficiency, accuracy, and speed of execution.<br/><br/>Success is measured through consistent SLA performance, reduced rework and escalations, improved data quality, and reliable completion of enrollment work with minimal direction for standard scenarios.</p><p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left"><b>WHAT YOU'LL DO</b></p><div><div><ul><li><p>Execute provider enrollment and form mapping work, ensuring accuracy, timeliness, and adherence to defined workflows and standards </p></li></ul></div><div><ul><li><p>Research and validate payer enrollment requirements to ensure all work is complete and actionable </p></li></ul></div><div><ul><li><p>Complete and maintain enrollment documentation, including forms, templates, and supporting materials </p></li></ul></div><div><ul><li><p>Ensure data completeness by reviewing case submissions, identifying missing or incorrect information, and driving resolution prior to progressing work </p></li></ul></div><div><ul><li><p>Investigate and resolve enrollment-related issues using internal systems, documentation, and external research </p></li></ul></div><div><ul><li><p>Engage with payers and intermediaries as needed to clarify requirements or resolve standard issues </p></li></ul></div><div><ul><li><p>Identify patterns in errors, missing data, or inefficiencies and provide input to improve templates, workflows, and documentation </p></li></ul></div><div><ul><li><p>Leverage WaystarAI and approved AI tools to reduce manual effort, improve research accuracy, and enhance execution quality </p></li></ul></div><div><p><b>What Success Looks Like</b> </p></div><div><ul><li><p>Consistent SLA adherence and timely completion of assigned work </p></li></ul></div><div><ul><li><p>Reduced rework and preventable escalations through strong data accuracy and validation </p></li></ul></div><div><ul><li><p>Ability to independently complete standard enrollment scenarios with minimal direction </p></li></ul></div><div><ul><li><p>Proactive identification and resolution of gaps in payer requirements or case data </p></li></ul></div><div><ul><li><p>Strong accountability and follow-through with no unexpected delays in assigned work </p></li></ul></div></div><div><div><ul><li><p>Improved efficiency and execution quality through use of AI and automation tools </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left"><b>WHAT YOU'LL NEED</b></p><div><ul><li><p>1–3+ years of experience in healthcare operations, revenue cycle, enrollment, credentialing, or a related field </p></li></ul></div><div><ul><li><p>Strong attention to detail with the ability to maintain accuracy in high-volume work </p></li></ul></div><div><ul><li><p>Ability to research, analyze, and resolve issues independently within defined processes </p></li></ul></div><div><ul><li><p>Strong written and verbal communication skills </p></li></ul></div><div><ul><li><p>Ability to manage multiple tasks and meet defined timelines </p></li></ul></div><div><p><b>Preferred Qualifications</b> </p></div><div><ul><li><p>Experience with provider enrollment processes or payer requirements </p></li></ul></div><div><ul><li><p>Familiarity with EDI, credentialing workflows, or healthcare integrations </p></li></ul></div><div><ul><li><p>Experience working in case management or workflow-driven environments </p></li></ul></div><div><ul><li><p>Exposure to process improvement or operational optimization initiatives </p></li></ul></div><div><ul><li><p>Experience leveraging AI, automation, or data tools to improve efficiency and accuracy </p></li></ul></div><p style="text-align:inherit"/><p style="text-align:inherit"/><div><p style="text-align:left"><b>ABOUT WAYSTAR</b></p><p style="text-align:inherit"/><p style="text-align:left">Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.</p><p style="text-align:left">Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.</p><p style="text-align:inherit"/><p style="text-align:left">Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit<u>waystar.com</u> or follow<u>@Waystar</u> on Twitter.  </p></div><p style="text-align:inherit"/><p style="text-align:inherit"/><p><b>WAYSTAR PERKS</b></p><ul><li>Competitive total rewards (base salary + bonus, if applicable)</li><li>Customizable benefits package (3 medical plans with Health Saving Account company match)</li><li>We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays</li><li>Paid parental leave (including maternity + paternity leave)</li><li>Education assistance opportunities and free LinkedIn Learning access</li><li>Free mental health and family planning programs, including adoption assistance and fertility support</li><li>401(K) program with company match</li><li>Pet insurance</li><li>Employee resource groups</li></ul><p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:left">Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p><p style="text-align:left">This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p></div>

Waystar

Trading Partner Client Enablement Analyst

Artificial Intelligence (AI)

Automation

Case Management

Channel Strategies

Cloud Computing

Customer Support/Service

Data Quality

Detail Oriented

Documentation

Electronic Data Interchange (EDI)

Family Planning

Follow Through

Health Plan

Healthcare

Healthcare Providers

Hospital

Hospital Systems

Insurance

LinkedIn

Medicaid

Medicare

Process Development

Psychiatry and Mental Health

Quality Management

Requirements Validation/Verification

Research Skills

Service Level Agreement (SLA)

Standards Development

FULL_TIME

You will collaborate with dedicated product specialists from various sectors such as Treasury and Security Services, Public Finance, Securities Trading, and Asset Management and Leasing to deliver our comprehensive range of services and products to our clients and prospects. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Government Commercial Banker is for you. <p>As a Government Commercial Banker within our dynamic team, you will play a pivotal role in acquiring new clients and nurturing existing relationships. Our team manages commercial client relationships nationwide, with a focus on cities, counties, school districts, and other government entities. </p><p>You will collaborate with dedicated product specialists from various sectors such as Treasury and Security Services, Public Finance, Securities Trading, and Asset Management and Leasing to deliver our comprehensive range of services and products to our clients and prospects. </p><p><strong>Job responsibilities </strong><br/></p><ul><li>Champion a culture of innovation and a customer centric mindset </li><li>Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships </li><li>Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies </li></ul><p><strong>Required qualifications, capabilities and skills </strong><br/></p><ul><li>5+ years direct lending or credit support related experience with a focus on business relationships </li><li>Understanding of Commercial Banking products and services </li><li>Ability to collaborate with internal partners and resources </li><li>Demonstrated experience of meeting or exceeding sales goals </li><li>Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines </li><li>Excellent verbal and written communications skills; able to effectively communicate clearly and concisely </li><li>Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners </li></ul><p><strong>Preferred qualifications, capabilities and skills </strong><br/></p><ul><li>Bachelor's degree and formal credit training preferred </li><li>Sales management, business development skills, proficiency in building and maintaining positive client relationships </li><li>Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask </li><li>Excellent business judgment, strategic thinking, self-directed, proactive and creative </li></ul><p>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. </p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. </p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br/><br/>JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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Trading Jobs in Dallas, GA

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Trading Jobs in Dallas, GA

Analyst, Trading Operations Intercontinental Exchange Holdings, Inc.

Trading Partner Client Enablement Analyst Waystar

Commercial Banker - Government - Vice President JPMorgan Chase Bank, N.A.

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