Directly supervises a Fiscal Specialist, Office Manager, and two full-time Insurance team members; Fosters a collaborative and supportive work environment that promotes employee well-being, engagement, and retention; Supervises staff by setting clear performance expectations, providing regular feedback, and addressing performance issues to support employee engagement, accountability, and retention; Encourages and supports ongoing professional development opportunities for all staff, ensuring they have the tools and training needed to succeed in their roles; Organizes workflow and ensures that employees understand their duties or delegated tasks; Sets clear performance expectations, goals and deadlines aligned with unit, divisional, and university strategic plans; Communicates expectations effectively, monitors employee productivity and development, and provides continuous feedback and coaching to support staff growth and accountability; Prepares and conducts timely performance evaluations, and maintains accurate records of employee performance, feedback, and disciplinary actions, ensuring adherence to legal and university policies and procedures; Collaborates with UL divisional partners/stakeholders to address performance concerns; Effectively hires, onboards, and trains new employees to build capability and ensure operational continuity; Ensures coordination across financial, insurance, and administrative operations; Provides leadership oversight of front-end operations through the Office Manager; Serves as backup to the Office Manager as needed to ensure continuity of operations; and. Required Qualifications: Bachelor's Degree in Finance, Business Administration, Healthcare Administration, or related field; or equivalent combination of education and experience; Experience (typically obtained in 5+ years) in financial management, budgeting, or operations; Experience in financial analysis, forecasting, and resource allocation; Experience supervising staff and managing performance; Experience ensuring compliance with financial policies and procedures; Demonstrated knowledge of budgeting, forecasting, and financial management principles; Demonstrated knowledge of financial compliance, internal controls, and institutional policies; Demonstrated knowledge of billing, revenue cycle, or financial operations in a complex service environment; Demonstrated skill in financial analysis and interpretation of data to support decision-making; Demonstrated skill in problem-solving, process improvement, and operational efficiency; Demonstrated ability to communicate financial information to individuals from a wide variety of backgrounds, including non-financial stakeholders; Demonstrated ability to review financial activity for accuracy, compliance, and appropriate use of funds; Demonstrated ability to assess budget availability and sustainability in support of hiring and resource decisions; Demonstrated ability to work with financial or operational systems to support reporting and reconciliation processes; Demonstrated ability to supervise staff and collaborate effectively within multidisciplinary teams; and.