Maintain insurance policies, endorsements, certificates, correspondence, and related records to ensure completeness and accuracy, Monitor claims activity from initial reporting through final resolution, Serve as a liaison and respond to requests from insurance brokers, carriers, third-party administrators, legal counsel, and internal stakeholders, Assist with claim investigations, fact gathering and evidence collection, Coordinate the collection of information and supporting documentation from internal departments related to claims and litigation matters, Maintain litigation tracking systems, Review legal invoices and monitor litigation expenses and budgets, Coordinate document retention, records management and evidence preservation related to claims and litigation matters, Analyze loss trends and claims data to identify opportunities for risk reduction and cost containment, Support loss prevention and safety initiatives, Assist with the preparation of insurance applications, exposure data, underwriting submissions, audits, and annual policy renewals, Coordinate the collection and review of certificates of insurance and other insurance-related documentation, Prepare reports and presentations for leadership and board committees regarding insurance, claims, litigation, and loss experience, Support strategic planning efforts related to organizational risk and insurance needs, May drive for other work-related tasks, Assist with special projects and other duties as assigned. Bachelor’s degree in Risk Management, Business Administration, Finance, Public Administration, Legal Studies, or related field, Minimum two (2) years of experience in insurance administration, claims administration, risk management, legal operations, or a related field, Working knowledge of commercial insurance programs, including: Workers’ Compensation (required), General liability, property, automobile, employment, and professional liability claims (preferred), Knowledge of claims handling processes, litigation procedures, and insurance terminology, Experience in nonprofit, human services, healthcare, education, youth-serving organization, or other highly regulated environments preferred, Multi-state experience preferred, Analytical and organizational skills, Effective written, verbal and interpersonal communication skills, Proficiency in Microsoft Office Suite, (Outlook, Teams, Excel, Word, PowerPoint).