It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + Familiarity with Learning Management Systems + Background in Instructional Design **Soft Skills:** + Self-starter with ability to take direction and come up with approaches and solutions + Excellent multi-tasking skills + Takes ownership of training processes with a focus on creating an enriched training experience + Solid interpersonal communication skills, builds positive relationships, uses tact in sensitive situations; listens well to various points of view; relates well to others at all levels + Effective written and oral communication skills necessary to foster team collaboration, and supportive learner environment + Engaging Facilitator - facilitates presentations/training, workshops, or meetings in a structured manner; can manage group dynamics *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. **Required Qualifications:** + High School Diploma / GED or equivalent years of work experience + Successfully pass Epic Credentialing panel for assigned applications within 60 days of start + Valid Driver's License + Must have reliable transportation + Must be 18 years of age or older + 3+ years of Epic training experience in a provider practice setting and/or equivalent EHR/provider practice related training experience + Experience with Computers and Windows based programs + Proficiency in Microsoft Office Suite and particularly in Team meetings + Presentation skills + Demonstrated capability to perform effectively in a fast-paced, collaborative, high-performing environment with limited oversight, exhibiting exceptional self-motivation, versatility, and flexibility.