This position is also eligible for train pay which is based on a percent of training sales (which is 0% for Pet Training Instructor Trainees, 20% of training sales for Pet Training Instructor 2, 25% of training sales for Pet Training Instructor 3, and 30% of training sales for Area Pet Training Instructor), as well as benefits, as described at https://benefits.petsmart.com/us/ . Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.