During a Typical Day, You’llAchieve training completion goalsManage day-to-day operations, processes, and reportingImprove the key success metrics associated with training goalsDeliver excellent employee experiencesDevelop, coach, support, and evaluate the team to help them reach for amazingEnsure your team has the tools, systems, and support needed to perform trainingsWhat You Bring to the RoleHave an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a licenseExperience in training and/or adult learning programsNurturing an inclusive learning environmentEncouraging and engaging coaching skillsData analysis and reporting skillsCustomer and employee focused mindsetWorking knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quicklyCall center experienceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes. Visit https ://www.ttecjobs.com/en/us-employee-benefits for more informationAbout TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.