Analyzes business and industry trends and metrics to develop and recommend solutions, programs, and services (e.g., process improvements, best practices, organization design, leadership development, etc.) to enhance training and operational outcomes that are consistent with the company’s goals and business needs and to encourage continuous performance improvement. Creates, develops and implements creative, effective and comprehensive training and development through traditional and e-learning methods Develops and/or facilitates the development of both classroom and on-the-job (OJT) programs to enhance skills of operational teams, professional, management, and other hourly staff.