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Cambrian Homecare, LLC is an excellent setting for a career in healthcare – where you can make a real difference in the lives of the aging, injured, or developmentally disabled. As a Quality and Training Coordinator, you will play a key role in ensuring the quality of care provided by our caregivers and leading their ongoing training and development.

HOUR

Overview:
 Cambrian Homecare, LLC is an excellent setting for a career in healthcare – where you can make a real difference in the lives of the aging, injured, or developmentally disabled. We are seeking a compassionate and organized Quality and Training Coordinator to join our team in Victorville.As a Quality and Training Coordinator, you will play a key role in ensuring the quality of care provided by our caregivers and leading their ongoing training and development. You will also collaborate closely with our referral sources to maintain strong partnerships and uphold our commitment to exceptional service. This is not a remote position.

Responsibilities:
Quality Assurance<ul><li>Conduct in-home quality assurance visits per agency guidelines</li><li>Complete quality assurance phone calls per agency guidelines</li><li>Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action</li><li>Prepare quality reports and present findings as requested</li><li>Participate in quality improvement initiatives to ensure best possible results</li><li>Provide in-home caregiver services as requested</li><li>Document all activities and communication per company guidelines</li></ul>Training & Development<ul><li>Coordinate and deliver orientation and ongoing training sessions for new and existing care providers</li><li>Coordinate and report training compliance for care providers</li><li>Ensure new care provider skill competency – both in-home and skills lab settings</li></ul>Community & Referral Collaboration<ul><li>Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies and referral sources</li><li>Communicate with referral and recruiting sources according to agency standards and protocol</li><li>Attend community and referral source meetings as assigned</li></ul>

Qualifications:
Qualifications<ul style="margin-top:0in"><li>Ability to work flexible hours to accommodate training schedules, community events and urgent quality issues</li><li>Valid driver license and access to a reliable vehicle to travel to client homes, community events, training locations and all other required locations when needed</li><li>Experience in caregiving or caregiver training</li><li>Strong problem solving and communication skills</li><li>Ability to deliver engaging and effective training sessions</li><li>Ability to bend and lift 50lbs </li><li>Fluency in both English and Spanish</li><li>Experience working with the Developmentally Disabled population preferred</li></ul>Job Requirements<ul><li>18+ years old</li><li>US work authorization</li><li>Ability to pass a background check and reference check</li></ul>We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted Min Pay Rate:
USD $24.55/Hr.

Cambrian Homecare, Inc.

Quality and Training Coordinator

Alliance/Partner Management

Background Investigation

Candidate Sourcing

Communication Skills

Community Health

Community Relations

Corrective Action

Driver's License

English Language

Genetics

Healthcare

Healthcare Providers

Lift/Move 50 Pounds

Organizational Skills

Problem Solving Skills

Property Insurance

Quality Assurance

Quality Management

Quality of Care

Reporting Skills

Resolve Customer Issues

Spanish Language

State Laws and Regulations

Time Management

Training/Teaching

Willing to Travel

[AW]-iCims

PRMG offers a comprehensive benefits package for our full-time employees and their dependents, which includes medical, dental, vision, life insurance, short-term disability, long-term disability, a Health Savings Account (HSA), a Flexible Spending Account (FSA), and various other products, based on benefits eligibility, elections, and employee premiums. Through proactive outreach, follow-up, and referral development, this role helps build a strong pipeline of opportunities and facilitates introductions to licensed Mortgage Loan Originators for loan-specific guidance.

YEAR

Overview:
The Outside Business Development Specialist supports branch growth by developing relationships with prospective consumers and generating qualified residential mortgage leads. Through proactive outreach, follow-up, and referral development, this role helps build a strong pipeline of opportunities and facilitates introductions to licensed Mortgage Loan Originators for loan-specific guidance. This position is limited to non-licensed activities and does not take applications, quote rates, or discuss loan terms. This position is meant to participate in the Real Estate Partner Program (REP). PRMG offers a comprehensive benefits package for our full-time employees and their dependents, which includes medical, dental, vision, life insurance, short-term disability, long-term disability, a Health Savings Account (HSA), a Flexible Spending Account (FSA), and various other products, based on benefits eligibility, elections, and employee premiums. Upon hire, you will be eligible to enroll in all our company-sponsored benefit programs (Medical, Dental, Life, and Voluntary) on the first of the following month. After completing 60 days, you will be eligible to enroll in our 401(k) program on the first of the following month. Additionally, eligible employees may apply for job openings through PRMG’s Internal and External Job Portal to request a transfer to a different department or position.

Responsibilities:
• Identify, engage, and cultivate relationships with consumers who may have residential mortgage financing needs. • Generate consumer mortgage leads through outbound outreach, networking, database follow-up, referral relationships, community events, and other approved marketing efforts. • Educate prospective consumers on the mortgage process at a general level and direct all loan-specific questions to a licensed Mortgage Loan Originator. • Schedule and coordinate introductions and appointments between prospective borrowers and licensed Mortgage Loan Originators. • Maintain consistent follow-up with prospective consumers to support engagement and conversion. • Track lead activity, referral sources, contact history, and pipeline status in the company CRM or other approved systems. • Support branch production goals by developing and maintaining a steady pipeline of qualified consumer opportunities. • Work closely with licensed Mortgage Loan Originators, branch leadership, and internal teams to ensure smooth handoff and follow-through on referred consumers. • Participate in approved marketing, outreach, and business development initiatives to increase awareness of the company’s mortgage services. • Maintain accurate records and perform all duties in compliance with company policy and applicable legal and regulatory requirements. • Keep all mortgage-related activities within the scope of a non-licensed role. This position does not take loan applications, quote rates, recommend loan products, negotiate loan terms, or perform any activity requiring Mortgage Loan Originator licensure. • If also licensed as a real estate broker, maintain clear separation between mortgage outreach activities and real estate brokerage activities in accordance with company policy and applicable law. • Ensure any required affiliated business arrangement disclosures are provided at the time of referral to PRMG or to the brokerage. • Complete all required training, orientation, and attend meetings.

Qualifications:
2+ years of experience in consumer sales, lead generation, customer outreach, business development, mortgage marketing, real estate, or a related field preferred. Skills: • Strong interpersonal, communication, and relationship-building skills. • Excellent verbal and written communication abilities. • Strong follow-up, organization, and pipeline management skills. • Ability to work in a fast-paced, production-driven environment. • Experience using CRM systems, Microsoft Office, and other business development tools. • Professional, detail-oriented, and able to manage multiple priorities effectively. • Real estate broker experience or licensure is a plus. • Mortgage industry familiarity is preferred. • Clear understanding of the limitations of a non-licensed mortgage support role. Education: • Four-year college degree in business, finance or related field • College-level coursework and equivalent work experience Travel: • May be required.

Min:
USD $0.00/Yr.

Max:
USD $100,000.00/Yr.

Training and Development Jobs in Victorville, CA

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Training and Development Jobs in Victorville, CA

Quality and Training Coordinator Cambrian Homecare, Inc.

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