Crisis Management: Serves on 24-hour duty (day, evening, holiday, and weekend) 365 days a year in rotation with other live-in professionals responding to a variety of emergencies including, but not limited to crisis and emergency response, facility maintenance, direction, and support for student staff members, and conflict resolution for residents living in on-campus housing facilities (approximately 6,500 students). Monitor physical condition of residence hall, suite, apartment areas, working collaboratively with maintenance and custodial staff to report and follow-up on work order requests, damages, and facilities emergencies to ensure the environment is conducive to student success.