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Provides excellent client service by establishing a rapport with callers, using appropriate voice tone, clear enunciation, respectful words, as well as empathy for their situation and needs. The Intake Specialist's primary function is to provide outstanding client service while handling calls from prospective clients efficiently and effectively.

Are you passionate about making a difference in people's lives while maintaining a healthy work-life balance? At Allen & Allen, we're not just a law firm; we're a family that champions our clients' rights and our employees' well-being. We're currently on the lookout for an Intake Specialist for our Richmond office's vibrant team.Allen & Allen is seeking an experienced Intake Specialist for our Richmond office. The Intake Specialist is a full time, non-exempt level position reporting to the New Case Group Manager. The Intake Specialist's primary function is to provide outstanding client service while handling calls from prospective clients efficiently and effectively. We rely on our Intake team for their flexibility and patience, ability to connect with prospective clients, and their diverse experience and skills. Key Responsibilities: <ul><li style="line-height:15pt;background:white">Promptly answers incoming calls and/or emails regarding potential new cases for all locations.</li><li style="line-height:15pt;background:white">Utilizes the Firm's case management system and other technology resources to document new case and client information appropriately. Performs data entry of caller information, call outcome, referrals, scheduled appointments, and other transactions.</li><li style="line-height:15pt;background:white">Follows established guidelines regarding client service, responsiveness, appointment setting, and other call handling processes.</li><li style="line-height:15pt;background:white">Provides excellent client service by establishing a rapport with callers, using appropriate voice tone, clear enunciation, respectful words, as well as empathy for their situation and needs. </li><li style="line-height:15pt;background:white">Manages each call effectively, balancing the need to listen and obtain details from the caller with the need to minimize excessive call time.</li><li style="line-height:15pt;background:white">Evaluates the information obtained from each caller to determine whether an appointment should be set for the prospective client, a referral to another attorney or firm should be made, or some alternative information should be provided.</li><li style="line-height:15pt;background:white">Consults with the Intake Manager on elevated calls or to determine the best solution for a caller.</li><li style="line-height:15pt;background:white">Meets or exceeds established targets related to call intake, call handling, average call time, and other metrics.</li></ul>Required Education & Experience for the Intake Specialist:<ul><li style="line-height:15pt;background:white">High School Diploma or GED is required for this position, along with a minimum of 3 years related experience. A bachelors degree or nursing degree is preferred.</li><li style="line-height:15pt;background:white">Experience in a scripted Call Center.</li><li style="line-height:15pt;background:white">Experience must include client service, significant call handling, and administrative tasking.</li><li style="line-height:15pt;background:white">Knowledge or experience within the legal field (i.e. government, courts, or law firm) is preferred.</li><li style="line-height:15pt;background:white">Knowledge or experience with insurance claims, personal injury, products liability, medical malpractice, or similar areas is preferred.</li><li style="line-height:15pt;background:white">Knowledge or experience with medical transcription is a plus.</li><li style="line-height:15pt;background:white">Strong oral and written communication skills are required. Fluency in Spanish is a plus.</li><li style="line-height:15pt;background:white">Efficient typing skills are required, and the ability to communicate by phone and type simultaneously is also required.</li><li style="line-height:15pt;background:white">Good computer skills are required, to include familiarity with technologies in use at the Firm, including Windows, Microsoft Word, Excel, and Outlook, and Internet Explorer.</li></ul>Physical and Environmental Requirements:<ul><li>General office environment requires sitting for long periods of time, occasional periods of standing and walking.</li><li>Visual capability to work viewing a computer monitor for several hours of the day.</li><li>The ability to work in an office environment around others.</li><li>The ability to exhibit manual dexterity and use standard office equipment such as phones, keyboards, and copiers for extended periods of time.</li></ul>Allen & Allen is a firm built on integrity, respect, compassion, and trust. We trust our employees to build relationships with clients, contribute to the community and take care of their families. Our generous time off package includes unlimited paid off and paid parental leave.The financial benefits of working at Allen & Allen include competitive salaries, 401k contribution and a 401k match, tuition reimbursement, employer paid short and long-term disability, and life insurance. We offer a comprehensive, rich benefits package that includes a health and dental plan at no cost for employee coverage.Discover more about our legacy, our commitment to our team, and the opportunities waiting for you at allenandallen.com.Join us in our mission to advocate for justice and balance. We're excited to welcome you aboard and start this journey together.We participate in the U.S. Department of Homeland Security's E‑Verify program to confirm the employment eligibility of all newly hired employees. To learn more about E‑Verify, please visit www.e‑verify.gov.Allen, Allen, Allen & Allen is an Equal Employment Opportunity ("EEO") Employer.

Allen Allen Allen & Allen

Intake Specialist

Calendar Management

Call Centers

Call Handling Time

Case Management

Communication Skills

Computer Skills

Consulting

Copying Machines

Customer Relations

Customer Support/Service

Data Entry

Exceeded Sales Goal

Government

Insurance Claims

Keyboards

Legal

Manual Dexterity

Medical Products

Medical Transcription

Metrics

Microsoft Excel

Microsoft Internet Explorer Browser

Microsoft Outlook

Microsoft Windows Operating System

Microsoft Word

Nursing

Office Equipment

Personal Injury

Presentation/Verbal Skills

Safety/Work Safety

Sales Prospecting

Scripting (Scripting Languages)

Spanish Language

Team Lead/Manager

Telephone Skills

Typing

Writing Skills

Talent Acquisition

This position provides a full range of legal and administrative support to 3 to 4 litigation attorneys, including typing legal documents, briefs and correspondence from machine dictation and hard copy, filing, answering telephones, responding to citizen inquiries, creating/maintaining legal databases, managing docket/correspondence control for attorneys and record keeping. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Title: Legal Secretary, Criminal Appeals Section State Role Title: Legal Secretary Hiring Range: Commensurate with Experience Pay Band: UG Agency: Attorney General & Dept of Law Location: Office of the Attorney General Agency Website: Recruitment Type: General Public - G Job Duties This position provides a full range of legal and administrative support to 3 to 4 litigation attorneys, including typing legal documents, briefs and correspondence from machine dictation and hard copy, filing, answering telephones, responding to citizen inquiries, creating/maintaining legal databases, managing docket/correspondence control for attorneys and record keeping. Duties may include maintaining case management database. Minimum Qualifications <ul><li>Should be proficient in MS Word, encompassing the preparation of litigation documents (including briefs and tables of authorities), memoranda and correspondence. </li><li>Workload demands typing skill of at least 65-70 wpm. </li><li>Candidates must be detail-oriented and demonstrate the ability to work proficiently in an intense, litigation-deadline environment. </li><li>In addition, candidates must demonstrate the ability to work both independently and as a team player in covering the work of others when the situation demands. </li></ul> Additional Considerations Experience in Law Base case management software is desired, but not required. Special Instructions Kindly utilize the Virginia Jobs website ( to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status. Contact Information Name: OAG Recruitment Phone: 804-786-2071 Email: recruitment@oag.state.va.us In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Virginia Jobs

Legal Secretary, Criminal Appeals Section

Attorney

Database Administration

Detail Oriented

Legal Briefs

Legal Documents

Legal Support Skills

Litigation

Mail Processing

Record Keeping

Team Player

Time Management

IRecruitee

This position provides full range of legal and administrative support to 2- 4 litigation attorneys, including typing, proofreading and formatting legal documents, briefs and correspondence, filing, answering telephones, responding to citizen inquiries, creating/maintaining legal databases, managing docket/correspondence control for attorneys and record keeping. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Title: Legal Secretary, Correctional Litigation State Role Title: Legal Secretary Hiring Range: Commensurate with Experience Pay Band: UG Agency: Attorney General & Dept of Law Location: Office of the Attorney General Agency Website: Recruitment Type: General Public - G Job Duties This position provides full range of legal and administrative support to 2- 4 litigation attorneys, including typing, proofreading and formatting legal documents, briefs and correspondence, filing, answering telephones, responding to citizen inquiries, creating/maintaining legal databases, managing docket/correspondence control for attorneys and record keeping. Duties may include backup responsibilities for case management database. Minimum Qualifications <ul><li>Proficient in MS Word, encompassing the preparation of litigation documents including briefs, memoranda and correspondence. </li><li>Workload demands typing skill of at least 65-70 wpm. </li><li>Candidate must be detail-oriented and demonstrate the ability to work proficiently in an intense, litigation-deadline environment. </li><li>In addition, candidate must demonstrate the ability to work both independently and as a team player in covering the work of others when the situation demands. </li></ul> Additional Considerations Experience in the following computer based systems is desired but not required: LawBase, Excel, and Netdocs. Special Instructions Kindly utilize the Virginia Jobs website ( to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status. Contact Information Name: OAG Recruitment Phone: 804-786-2071 Email: recruitment@oag.state.va.us In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Legal Secretary, Correctional Litigation

Documentation Format

Proofreading

Hire Recruits

Note: Candidates must have strong legal administrative, litigation support, or paralegal experience, along with excellent organization, confidentiality, communication, and proofreading skills. Established Charlottesville law firm seeking an on-site Litigation Legal Assistant to support attorneys and paralegals with civil litigation matters.

YEAR

Pay: $42,000.00 - $55,000.00 per yearWhy This Is a Great Opportunity<ul><li>Join a respected Virginia law firm with a strong reputation for quality legal work, professionalism, and employee development.</li><li>Work closely with attorneys and paralegals on active litigation matters in a meaningful support role.</li><li>Build hands-on experience with case files, pleadings, discovery, motions, trial preparation, client communication, and court filings.</li><li>Be part of a collaborative team that values organization, attention to detail, confidentiality, and professionalism.</li><li>Enjoy a stable full-time role with competitive pay, benefits, and long-term growth potential.</li></ul>Location: This position is based in Charlottesville, VA and is on-site. This is a great fit for someone who wants to be part of a professional office environment and work directly with attorneys, paralegals, staff, and clients.Note: Candidates must have strong legal administrative, litigation support, or paralegal experience, along with excellent organization, confidentiality, communication, and proofreading skills.About UsWe are an established Virginia law firm serving clients across a broad range of litigation, business, and personal legal matters. Our team is known for professionalism, strong client service, ethical practice, and a supportive work environment that values staff development. Confidential Employer.Job Description<ul><li>Support attorneys and paralegals with litigation matters, client files, court filings, scheduling, and case administration.</li><li>Maintain attorney calendars, case deadlines, active file lists, and important litigation dates.</li><li>Draft, proofread, revise, and format letters, pleadings, motions, discovery, affidavits, correspondence, and other legal documents.</li><li>Communicate professionally with clients, courts, opposing counsel, attorneys, staff, and outside professionals.</li><li>Organize, maintain, index, store, and retrieve paper and electronic case files.</li><li>Assist with discovery, exhibits, depositions, pleadings, trial preparation, hearings, and case materials.</li><li>Help prepare and file motions, pleadings, and routine litigation documents according to court procedures.</li><li>Research case-related information using existing files and other resources.</li><li>Track and monitor attorney CLE hours and assist with administrative follow-up.</li><li>Work with attorneys to support accurate monthly billing and timely case updates.</li><li>Maintain strict confidentiality and safeguard client information at all times.</li></ul>Qualifications<ul><li>Legal assistant, litigation assistant, legal secretary, or paralegal experience preferred.</li><li>Litigation support experience strongly preferred.</li><li>Strong proficiency with Microsoft Office, Adobe, electronic files, calendaring, and document management.</li><li>Excellent proofreading skills, including grammar, punctuation, spelling, formatting, and attention to detail.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Professional verbal and written communication skills.</li><li>Ability to follow written and verbal instructions accurately.</li><li>Comfortable working independently and as part of a team.</li><li>High level of professionalism, confidentiality, reliability, and client service.</li><li>Experience with pleadings, discovery, court filings, trial preparation, or attorney support is a strong plus.</li></ul>Why You Will Love Working Here<ul><li>You will work in a professional, respected law firm environment where staff are valued.</li><li>You will support meaningful litigation work and play an important role in keeping cases organized and moving forward.</li><li>You will have the opportunity to grow your legal support skills while working with experienced attorneys and paralegals.</li><li>You will be part of a team that values collaboration, accuracy, confidentiality, and strong client service.</li><li>You will receive competitive pay, benefits, paid time off, and professional development support.</li></ul>JPC-975Benefits:<ul><li>Dental insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul> Requirements: Must haves: 1+ yrs legal support experience.<ul><li dir="ltr">Nice to haves: litigation support experience</li><li dir="ltr">Additional context: Relocation- [no]. Packages - [no]</li><li dir="ltr">Salary Bands:<ul><li dir="ltr">Entry legal support / limited litigation exposure: $42k to $46k</li><li dir="ltr">2 to 4 years legal assistant or litigation support: $46k to $50k</li><li dir="ltr">5+ years strong litigation legal assistant experience: $50k to $55k</li></ul></li></ul>Submission Email: Name / Liz - ecs@fplegal.com; sjr@fplegal.com; acn@fplegal.comQuick Recruiter ReferenceEstablished Charlottesville law firm seeking an on-site Litigation Legal Assistant to support attorneys and paralegals with civil litigation matters. Role includes calendaring, drafting, proofreading, court filings, client communication, case file management, trial prep, and billing support. Best fit is a highly organized litigation legal assistant, legal secretary, or paralegal with strong attention to detail and confidentiality.Recruiters Submission: To submit, cancel - Litigation Legal Assistant - Flora Pettit PC - JPC 975 - Source*New Job Order Alert*<ul><li dir="ltr">Client job title: Litigation Legal Assistant</li><li dir="ltr">Location: Charlottesville, VA</li><li dir="ltr">On-site, hybrid, remote: On-site</li><li dir="ltr">Experience: 1</li><li dir="ltr">Good fit job titles/keywords for candidates: Litigation Legal Assistant, Legal Assistant, Litigation Assistant, Legal Secretary, Litigation Secretary, Paralegal, Litigation Paralegal, Civil Litigation, Court Filings, Discovery, Pleadings, Calendaring, Trial Prep</li><li dir="ltr"># of hires needed: 1</li><li dir="ltr">Open or not to recruiters on TE: No</li><li dir="ltr">Job posting strategy (bottom of package details): rural af at 50k pop, just 1 yr legal support exp</li></ul>

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Intake Specialist Allen Allen Allen & Allen

Legal Secretary, Criminal Appeals Section Virginia Jobs

Legal Secretary, Correctional Litigation Virginia Jobs

Litigation Legal Assistant Orion Placement

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