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Our client, a metals recycling and materials processing organization, is seeking a Dispatch Supervisor to oversee daily transportation scheduling, driver coordination, and shipment execution across yard and customer locations. This is a hands-on, high-volume dispatch role coordinating multiple truck types and ensuring efficient routing, scheduling, and communication between operations and drivers.

YEAR

<p><strong>Dispatch Supervisor - Metals Recycling and Transportation - Base Salary to 75k/year - Warrensville, PA</strong></p><strong></strong><ul><li>Our client, a metals recycling and materials processing organization, is seeking a Dispatch Supervisor to oversee daily transportation scheduling, driver coordination, and shipment execution across yard and customer locations. This role supports production flow by aligning trucking operations with inbound and outbound material movement.</li><li>This is a <strong>hands-on, high-volume dispatch role</strong> coordinating multiple truck types and ensuring efficient routing, scheduling, and communication between operations and drivers.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Coordinate daily dispatch operations, including <strong>driver scheduling, routing, and start times</strong></li><li>Schedule and manage <strong>inbound and outbound loads</strong> to support production and shipping timelines </li><li>Dispatch and track a variety of equipment including <strong>van trailers, dump trailers, and flatbeds</strong></li><li>Communicate with operations and yard leadership to align <strong>material readiness and shipping priorities</strong></li><li>Maintain accurate <strong>load sheets, dispatch logs, and shipping documentation</strong> within dispatch systems or spreadsheets </li><li>Coordinate with customers and vendors regarding <strong>pickup and delivery schedules</strong></li><li>Monitor daily trucking activity to ensure <strong>on-time performance and efficient equipment utilization</strong></li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>2+ years of experience in dispatch, logistics, or transportation coordination</strong></li><li><strong>Experience scheduling drivers, routing trucks, or coordinating daily freight movement</strong></li><li><strong>Familiarity with fleet equipment such as dump trailers, flatbeds, or van trailers</strong></li><li><strong>Experience working in a high-volume dispatch or transportation environment</strong></li><li><strong>Experience maintaining dispatch records, load documentation, or shipment tracking logs</strong></li><li><strong>Ability to reliably travel to the facility in Warrensville, PA</strong></li></ul><p><strong></strong><strong>Compensation:</strong></p><ul><li>Base salary in the 65k - 75k/year range</li><li>Profit sharing bonus structure </li><li>Comprehensive benefits package including medical, dental, vision, and 401k with employer match </li><li>Relocation assistance available</li></ul>#INDALL

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AllSearch Professional Staffing

Dispatch Supervisor - Metals Recycling and Transportation - Base Salary to 75k/year - Warrensville, PA

Cargo/Freight

Documentation

Leadership

Loading/Unloading

Logistics

Operational Communications

Operations

Production Support

Record Keeping

Recycling

Shipping Documents

Spreadsheets

Time Management

Transportation Routing

Truck Driver

Trucking

Vehicle Fleets

Willing to Travel

Crelate

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Work Mode: </b>Remote, Eastern or Central Time Zones only<b> | Location/Supporting: </b>St Petersburg, FL<b> | Book Focus: </b>Transportation <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of account management experience, or 7+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><div><div><p> <i>The expected pay range for this position is 90-100K annually, depending on experience, relevant skills, and geographic location.</i></p></div></div><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

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Dispatch Supervisor - Metals Recycling and Transportation - Base Salary to 75k/year - Warrensville, PA AllSearch Professional Staffing

Senior Account Manager- Commercial Insurance (Transportation) Insurance Office of America

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