What You'll Do** + Advise and arrange travel for corporate business customers (both individuals and groups) + Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations + Must have GDS (Global Distribution System) experience in Sabre + Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems + Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy + Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. **What We're Looking For** + Previous 5 years of experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel + Passion for excellence in client service, including proactive anticipation of needs + Native GDS expertise in **Sabre** + Professional communication (written and verbal) + Attention to detail + Act with integrity, and look after personal traveler information + Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) + Resolving customer issues quickly and independently + Teamwork and openness to feedback **Our Traveler Care unit is a 24/7 operation.