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In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage trips while providing exceptional service from start to finish. We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences.

About the job Customer Service Travel Agent We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage trips while providing exceptional service from start to finish. What You'll Do: <ul><li>Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries </li><li>Provide clear, friendly communication via phone, email, and social platforms </li><li>Research destinations, pricing, promotions, and travel requirements </li><li>Manage bookings, changes, cancellations, and travel documentation </li><li>Resolve client concerns with professionalism and care </li><li>Build long-term relationships that turn travelers into repeat clients </li></ul>What We're Looking For:<ul><li>Strong customer service and communication skills </li><li>Organized, self-motivated, and comfortable working independently </li><li>Passion for travel and helping others </li><li>Ability to multitask and pay attention to details </li><li>Sales or hospitality experience is a plus (but not required) </li><li>Willingness to learn and stay updated on travel trends </li></ul>Why Join Us:<ul><li>Flexible, remote opportunity </li><li>Ongoing training and mentorship </li><li>Growth potential within the travel industry </li><li>A supportive, positive team culture </li><li>The chance to help people make lifelong memories </li></ul> If you love helping people, enjoy planning, and want a career that blends service with adventure-this role is for you.

Hello Sunshine Travels

Customer Service Travel Agent

Change Management

Communication Skills

Customer Support/Service

Detail Oriented

Documentation

Mentoring

Multitasking

Organizational Skills

Pricing

Travel Industry

Willing to Travel

Hire Recruits

OTHER

Join Insignia Destinations, a premier storefront travel agency located in New Fairfield, Connecticut, where we specialize in crafting seamless, stress-free, and personalized travel experiences. We are seeking a dedicated and passionate Travel Agent to join our team, someone who shares our commitment to excellence and enjoys delivering outstanding client experiences in the leisure, travel, and tourism industry.

Join Insignia Destinations, a premier storefront travel agency located in New Fairfield, Connecticut, where we specialize in crafting seamless, stress-free, and personalized travel experiences. At Insignia Destinations, we pride ourselves on creating custom itineraries, luxury vacations, cruises, and group travel designed specifically to meet each client’s unique vision. Our hands-on, relationship-driven approach means we take the time to truly understand our clients' desires and meticulously handle every detail of their journey from the initial consultation to the completion of the trip. With access to top industry partners and exclusive travel offerings, we provide exceptional value, expert guidance, and unparalleled service throughout the travel planning process. We believe that travel should be exciting and enjoyable, not overwhelming, and we strive to make the planning phase as delightful as the trip itself. We are seeking a dedicated and passionate Travel Agent to join our team, someone who shares our commitment to excellence and enjoys delivering outstanding client experiences in the leisure, travel, and tourism industry. <h3>Responsibilities</h3><ul><li>Consult with clients to understand their travel preferences, budgets, and needs.</li><li>Create customized travel itineraries including luxury vacations, cruises, and group travel experiences.</li><li>Book flights, accommodations, transportation, tours, and other travel components through industry partners and suppliers.</li><li>Provide clients with detailed travel information, including itineraries, travel documents, and recommendations.</li><li>Maintain strong relationships with clients to encourage repeat business and referrals.</li><li>Stay updated on the latest travel industry trends, promotions, and destination information.</li><li>Resolve client issues promptly and professionally to ensure a seamless travel experience.</li><li>Coordinate logistics and communicate with travel suppliers to guarantee client satisfaction.</li></ul>Requirements<ul><li>Proven experience as a travel agent or in a related role within the travel and tourism industry.</li><li>Strong knowledge of travel destinations, luxury vacation options, cruises, and group travel planning.</li><li>Excellent customer service and interpersonal communication skills.</li><li>Ability to manage multiple client itineraries and details simultaneously with strong organizational skills.</li><li>Proficiency with booking systems, travel software, and online research tools.</li><li>Sales-driven mindset with the ability to build and maintain client relationships.</li><li>Detail-oriented and able to anticipate and solve potential travel issues.</li><li>Flexibility to work occasional evenings or weekends based on client needs.</li></ul>Benefits<ul><li>Paid Time Off (Vacation, Sick & Public Holidays)</li><li>Training & Development</li></ul>

INSIGNIA DESTINATIONS

Travel Agent

Airline Reservation

Budgeting

Consulting

Customer Experience

Customer Relations

Customer Satisfaction

Develop and Maintain Customers

Industry/Trade Analysis

Internet Research

Interpersonal Skills

Logistics

Online Travel Services

Problem Solving Skills

Resolve Customer Issues

Sales

Sales Management

Travel Planning

Workable

PART_TIME

Planetree, a global non-profit organization working to humanize the healthcare experience, is growing and requires a Person-Centered Care (PCC) Consultant, Americas Colombia to join our highly engaged consulting team, charged with turning “concept into reality” by partnering with healthcare organizations around the world to implement evidenced-based, PCC practices. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

YEAR

*Cover Letter required*Candidates must be fluent in Spanish and English*Must reside and have the legal right to work in Colombia*Applications must be submitted in EnglishPlanetree, a global non-profit organization working to humanize the healthcare experience, is growing and requires a Person-Centered Care (PCC) Consultant, Americas Colombia to join our highly engaged consulting team, charged with turning “concept into reality” by partnering with healthcare organizations around the world to implement evidenced-based, PCC practices. Our PCC Consultants work alongside client teams, “rolling up their sleeves” to identify, implement, and sustain PCC improvement opportunities and drive cultural transformation in complex operating environments. Our consultants wear many " hats ": trainer, facilitator, coach, champion, data analyst, advocate, listener, and communicator (from board room to bedside). This is an ideal opportunity for someone who thrives in a fast-paced, client-facing role and wants to engage with organizations worldwide to advance a compassionate, person-centered vision for healthcare.PCC Consultants apply their deep understanding of the global healthcare landscape – including industry trends and key challenges and priorities – to meet client needs. They own the day-to-day client relationship and partner to implement person-centered care practices. They work cross-functionally with internal team members to identify new opportunities to address client challenges, ensure solutions are implemented on time, and align with the client’s PCC strategy. Consultants will proactively leverage best practices, proactive coaching, and relationship management to support client success.The ideal candidate will have prior experience implementing Planetree’s evidence-based framework for person-centered care and/or deep experience implementing PCC practices within a complex healthcare environment. ·      Coach and support staff at client healthcare organizations to implement Planetree’s PCC Framework according to the Planetree Method. This includes but is not limited to presentations, workshop facilitation, conducting assessments, and providing both oral and written reports and recommendations·      Provide daily oversight and management of assigned client relationships and projects, supporting effective implementation of Planetree contracted programs and services·      Demonstrate an understanding of the complex challenges facing healthcare organizations and how Planetree programs align with improvement/transformation activities·      Cultivate relationships with assigned clients and engage with them as active partners, embodying Planetree’s “roll up your sleeves” approach to partnership and service·      Serve as a trusted advisor and confidante to senior leaders at client organizations, enabling and promoting positive organizational change·      Understand, implement, and teach process improvement methodologies·      Actively and curiously engage in continuous learning related to the evolution of person-centered care·      Demonstrate an ability to consolidate large datasets into distilled themes and recommendations, including an understanding of relationships between qualitative and quantitative data·      Independently manage travel to both domestic and international locations·      Complete required training and maintain competency in all Planetree products and services ·      Seek feedback and review evaluation data to support continuous improvement in service delivery·      Deliver services and content with high fidelity according to internal guidelines·      Continuously evolve and improve Planetree tools and resources to advance PCC and organizational mission·      Contribute to the development of curricula, plans of engagement, and assessment tools to support the needs of healthcare organizations  ·      Collaborate with sales teams as required for complex proposals, client requirements, and requests for proposals·      Prepare presentations and speak at conferences to represent Planetree and its services as required ·      Contribute to Planetree thought leadership through webinars, case studies, outreach, etc.·      Live and uphold the in all interactions with colleagues, partners, and clients·      Be a reliable, kind colleague and partner in delivering high-quality programs and services to advance Planetree’s mission·      Demonstrate and convey compassion and empathy, partnership and collaboration and humility and openness ·      Be willing to give and receive constructive, just-in-time feedback·      Contribute to Planetree’s organizational learning and development by bringing field experiences and insights back to the team to drive innovation·      Complete mandatory training as required·      Manage and update all client information in Salesforce·      Track billable hours for client work to maintain accurate invoicing·      Ensure minimum billing targets are achieved based on client delivery obligations·      Manage budgets and contract spend-down for client engagements and conduct follow-up on accounts receivable as required with the Finance team·      Direct, hands-on experience implementing PCC or related practices or improvement programs within a complex healthcare organization·      Demonstrated interest in driving positive change in healthcare·      Comfortable engaging in professional communication (written, oral, non-verbal) with individuals from a variety of backgrounds and cultures·      Able to manage multiple projects with competing priorities and timelines and deliver high-caliber work on time and budget·      Flexible and able to adapt to various situations and conditions Performance objectives will be established at the beginning of the team member’s period of employment. These objectives will be discussed and agreed with the team member’s direct line manager. This will form the team members’ Development & Performance Plan for the year.  Performance will be evaluated by: ·         Feedback on work achievements and issues through ongoing discussions and performance evaluations·         Periodic external member/partner feedback on services provided·         Performance indicators for systems relating to the delivery of Planetree products and services·         Performance indicators for critical areas of responsibility  Planetree is a non-profit 501 (c) 3 organization.  We work in over 35 countries and value diversity in our work and workplace. In our work, we promote respect, inclusion, and compassion towards all stakeholders in the healthcare enterprise.  We encourage qualified candidates of any race, religion, creed, or orientation to join our mission-driven team.All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Planetree, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetree’s employment policies. You will be notified during the hiring process which checks are required for the position. Pay Transparency Non-Discrimination Notice – Planetree will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $75,000 to $85,000 US dollars. It is not typical for offers to be made at or near the top of the range. Salary offers are based on various factors, including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.  All your information will be kept confidential according to EEO guidelines.

Travel Jobs in Northville, CT

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Travel Jobs in Northville, CT

Customer Service Travel Agent Hello Sunshine Travels

Travel Agent INSIGNIA DESTINATIONS

Planetree Person-Centered Care Consultant - Colombia Griffin Health Services

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