Define and maintain reference architectures, patterns, and guardrails across the end user technology ecosystem, including: Windows endpoints and modern management (e.g., Intune strategy, governance, and operating model) macOS management at scale (e.g., Jamf or equivalent) Mobility platforms and modern mobility strategies (e.g., Workspace ONE and/or next-generation MDM approaches) Virtualization and VDI modernization (cloud-hosted virtual desktops and legacy retirement strategies) Productivity ecosystems (Microsoft 365, plus interoperability with Google where required). Own and evolve the 3-year Workplace technology roadmap spanning endpoints, mobility, virtualization, and productivity/collaboration platforms—ensuring solutions integrate cleanly across domains and deliver measurable outcomes for crew productivity, experience, and risk posture.