Guides an assigned caseload of students from George Mason Orientation to major selection that aligns with their academic, career, and personal goals and ambitions, and transitions them to advisement within an academic unit; Communicates with academic units about students terminated from their major to provide quality and consistent academic advising toward a new major; Provides individual and group advising meetings for students in person and virtually; Communicates prompt, thorough, and accurate responses to student questions and concerns through email, phone, texts, and other communication platforms; Advises students in course selection, major declaration, program requirements, and university guidelines, and maintains continued interaction and follow-up with assigned students; Discusses academic interests and makes connections between career and personal goals; Provides information on academic policies, procedures, and practices; Assists with registration and other necessary procedures for degree progress and timely graduation; Works with students on warning, probation, returning from suspension, and termination from the major to develop student success plans and increase the likelihood of timely major selection and degree completion; Refers students to appropriate university resources (Success Coaching, Career Services, Counseling and Psychological Services, Learning Support Services, Student Support Advocacy Center, and others); Organizes and maintains office files and student records; Completes meeting summaries, enters advising notes, uploads pertinent documents, and enters important communications in the university communication platform; and. Required Qualifications: Bachelor's degree in related field or the equivalent combination of education and experience; Professional experience working in a university setting (typically 1 to 2 years); Experience serving and supporting diverse student populations; Professional experience in academic advising, counseling, guiding, mentoring, tutoring, and/or success coaching; Demonstrated working knowledge of student transitional issues; Demonstrated knowledge of academic advising and career development as it pertains to exploratory, undeclared, terminated (from major) and non-degree undergraduate students; Verbal and written communication, organizational, and outreach skills; Conflict resolution skills; Ability to work to meet deadlines, work accurately and quickly with attention to detail, and be able to manage multiple complex programs and projects simultaneously; Demonstrated ability to work with a culturally and ethnically diverse population of students, faculty, and staff; and.