Performs facility maintenance and basic janitorial duties including preparing facility maintenance work orders; cleaning tables, chairs, desks, benches, and counters; picking up trash in and around facility; sanitizing equipment; maintaining restrooms and/or locker rooms; daily cleaning of all fitness equipment; checking condition of facilities and equipment; arrange and stock kiosks and bulletin boards; organize storage; prepare coffee and clean coffee area daily. Provides excellent customer service including greeting customers; registering for programs and classes; processing membership enrollments; ensuring members scan in; ensuring first aid, recreation equipment, office, and coffee supplies are on hand and stocked; providing information and tours to new customers; fielding requests, complaints, and answering questions; providing guidance to members about fitness equipment; promoting facility programs; and developing a positive rapport with patrons.