EFT, NMS, Units and PT attachment) · Responsible for scheduling sales team members to meet member needs · Ensure that all club members are delivered a high member service experience · Proactively engage club member base, regularly greet and interact with members · Resolve member concerns and complaints in a professional manner within club parameters, as assigned by GM · Maintain a fully engaged and high performing team that aligns with company values and goals · Recruit, interview & hire membership consultants and ensure proper levels of team member staffing · Train and coach MC’s, including assisting in conducting planning sessions and performance reviews · Lead membership meetings to review performance and offer direction, motivation and guidance toward achieving individual and company goals · Implement, supervise and direct regular training to ensure all consultants are trained in sales SOPs, and other company policies · Create and conduct membership team building activities including participation in recognition programs · Ensure that systems procedures are accurately followed · Daily reviews of new member agreements with sales team · Maintain a fully engaged and high performing team that aligns with company values and goals · Utilize club systems to select, interview, and hire (with GM approval) qualified team members · Train & develop membership consultants according to SOPs and objectives, guest and new member enrollment process, emphasizing goals of EFT setup, NMS, units and member retention · Conduct weekly (or as-needed) meetings with direct reports to review performance and offer guidance toward achieving individual and company goals. KEY RESPONSIBILITIES · Management sales team and financial performance · Drive all sales efforts within the club including new member sales, EFT, fitness packages and supplements · Set monthly, weekly and daily sales goals · Review daily and weekly sales numbers and club statistics with the club manager to identify potential revenue gaps and modify sales execution as necessary · Execute and coordinate sales promotions within the club · Drive club efforts in achieving revenue goals in NMS, EFT, units and ancillary revenue · Responsible for attainment of department targets (e.g.