Monitoring Technical Support Specialist Bilingual Spanish The GEO Group IncMonitoring Technical Support Specialist Bilingual SpanishAurora, ILPrimary Duties and Responsibilities: Communicates via inbound and outbound telephone calls with various law enforcement agency staff members, parolees, and community-based organizations and individuals in order to provide appropriate and accurate responses to inquiries and prompt and accurate resolution of issues. Assists agency personnel and field technicians with installs and de-installs of EM and GPS equipment, including troubleshooting of equipment issues, date entry related to install or de-install, and confirmation of install by phone.
Technical Support Specialist - Case Management The GEO Group IncTechnical Support Specialist - Case ManagementAurora, ILPrimary Duties and Responsibilities: Communicates via inbound and outbound telephone calls with various law enforcement agency staff members, parolees, and community-based organizations and individuals in order to provide appropriate and accurate responses to inquiries and prompt and accurate resolution of issues. Assists agency personnel and field technicians with installs and de-installs of EM and GPS equipment, including troubleshooting of equipment issues, date entry related to install or de-install, and confirmation of install by phone.
Technical Support Specialist – Case Management The GEO GroupTechnical Support Specialist – Case ManagementAurora, IllinoisFull timeCommunicates via inbound and outbound telephone calls with various law enforcement agency staff members, parolees, and community-based organizations and individuals in order to provide appropriate and accurate responses to inquiries and prompt and accurate resolution of issues. Assists agency personnel and field technicians with installs and de-installs of EM and GPS equipment, including troubleshooting of equipment issues, date entry related to install or de-install, and confirmation of install by phone.