Skill in using tact, discretion, initiative, and independent judgment within established guidelines to deal skillfully with a diversity of visitors under a variety of circumstances; analyzing and resolving office administrative situations and problems; researching, compiling, and summarizing a variety of informational and statistical data and materials; the use of a cash register; the use of a typewriter and/or word processing software and equipment; operating and routine maintenance of general office machines such as copiers, facsimile machines (FAX) and telephone systems and communicating orally with visitors and departmental staff in order to give and receive information in a courteous manner. This position performs administrative, clerical, and counter work at City Marina with a strong emphasis on customer service of routine difficulty involving typing, filing, data entry, answering telephones, working a cash register, and selling bait and concessions.