Knowledge of the following applications: Abrigo Sageworks, BankTEL, BancIntranets, Bottomline, Compass, EDC Cardwizard, FIS Prime, FIS Bankway Browser, FIS ImageCentre, FIS Card Management System (CMS), EllieMae Encompass, DecisionPro, LaserPro, Logic Manager, Ncino, Oasis, OnBase, Presidium ServiceNow, Teslar, Simplicity and eOriginal. Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to write speeches and articles using original or innovative techniques or style; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.