Philadelphia, PA30+ days ago
Ability to process and retrieve information from a computerized databaseUnderstanding of Microsoft Windows based software (including but not limited to Microsoft Word and Excel)Ability to effectively communicate in a courteous and professional level at all timesAbility to read, write, and understand EnglishAbility to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals Ability to calculate figures and amounts such as discounts, interest, and percentagesAbility to deal with varied situationsAbility to demonstrate excellent interpersonal business writing and analytical skillsWe proactively offer employment and advancement opportunities for individuals from all backgrounds. Daily ReconciliationContact and Audit IVR and Merchant vendorResearch and process refund at clients’ requestPrepare and distribute daily, weekly, and monthly reportsHandle citizen inquiries, disputes, and adjustments Assist QA team with departmental audits.