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This role is responsible for managing catering sales, event execution, food production coordination, staffing, budgeting, and client satisfaction across a wide range of campus and VIP events. The ideal candidate brings strong leadership skills, hands-on operational experience, and the ability to manage multiple events simultaneously in a fast-paced hospitality setting.

<h1>Catering Manager –  Dining & Events</h1><h2>Location</h2><p>Johnson City, Tennessee</p><h2>Position Overview</h2><p>We are seeking an experienced Catering Manager to oversee high-volume catering operations within a dynamic university dining environment. This role is responsible for managing catering sales, event execution, food production coordination, staffing, budgeting, and client satisfaction across a wide range of campus and VIP events.</p><p>The ideal candidate brings strong leadership skills, hands-on operational experience, and the ability to manage multiple events simultaneously in a fast-paced hospitality setting.</p><h2>Key Responsibilities</h2><ul><li>Oversee daily catering operations, ensuring successful planning and execution of events</li><li>Manage high-volume catering functions, including VIP and special events</li><li>Coordinate closely with culinary, catering sales, conference services, and front-of-house teams</li><li>Supervise catering staff, including scheduling, training, coaching, and performance management</li><li>Ensure timely and accurate delivery of catering services and event setups</li><li>Monitor labor costs, inventory, equipment usage, and operational expenses to maintain budget goals</li><li>Support catering revenue growth through strong client service and operational excellence</li><li>Manage invoice processing, procurement coordination, and event documentation</li><li>Maintain compliance with food safety, sanitation, and workplace safety standards</li><li>Handle multiple events simultaneously while maintaining high service standards</li><li>Utilize workforce management and scheduling systems to support labor planning and payroll processes</li></ul><h2>Qualifications</h2><ul><li>Bachelor's degree preferred</li><li>Minimum 3 years of experience in catering, hospitality, food production, or food service management</li><li>Minimum 3 years of leadership or supervisory experience within catering or hospitality operations</li><li>Experience managing high-volume catering programs and multiple concurrent events</li><li>Experience supporting VIP or high-profile events preferred</li><li>Strong background in budget management, labor control, inventory management, and operational planning</li><li>Excellent communication, organization, and problem-solving skills</li><li>Experience with workforce management or timekeeping systems such as Kronos is a plus</li><li>Ability to work in a fast-paced, customer-focused environment</li></ul><h2>Preferred Skills</h2><ul><li>Catering management</li><li>Catering sales and event coordination</li><li>Food production and service operations</li><li>Inventory and procurement management</li><li>Labor cost control and budgeting</li><li>Staff scheduling and payroll coordination</li><li>Conference and event services</li><li>Food safety and sanitation compliance</li><li>Client relationship management</li></ul><h2>What's Offered</h2><ul><li>Competitive compensation package</li><li>Relocation assistance</li><li>Comprehensive benefits package including medical, dental, vision, and retirement plans</li><li>Paid time off and company holidays</li><li>Career development and growth opportunities</li><li>Tuition reimbursement programs</li></ul><h2>Work Environment</h2><p>This position operates within a high-volume university dining and catering environment and requires flexibility to support evenings, weekends, and special events as needed.</p>

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Catering Manager – University Dining & Events

Billing

Budget Management

Budgeting

Catering Services

Coaching

Communication Skills

Concurrency

Concurrent Programming Language Family

Cost Control

Customer Relations

Customer Relationship Management (CRM)

Customer Satisfaction

Customer Service Operations

Documentation

Event Management

Food Production

Food Safety

Food Services

Inventory Costs

Inventory Management

Kronos Products

Kronos Workforce Scheduler

Leadership

Maintain Compliance

Operational Expenditure (OPEX)

Operations

Operations Planning

Payroll Administration

Payroll Management

People Management

Performance Management

Problem Solving Skills

Procurement Management

Purchasing/Procurement

Revenue Growth

Safety Compliance

Safety Standards

Safety/Work Safety

Sales

Sales Management

Sanitation

Service Delivery

Time Management

Time Management Software

Workforce Management

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