Implements time-sensitive updates to website information; Designs and/or participates in the design of web pages and performs layout work, linking, and all other tasks required to create, develop, and expand web pages and services; Provides a simplified means for library staff to place content into the web environment with minimum effort and training; Provides staff training on web services and web-based subscription services; Participates in the design and maintenance of the public access catalog; Works with vendors to configure and troubleshoot virtual services; Participates in the maintenance of the RPA (Remote Patron Authentication) system; Identifies, develops, and implements technology-related public equipment, initiatives, programs, and services; Keeps informed of new developments in information technology; Evaluates selected software and hardware products and assesses their feasibility; Participates in evaluating current electronic collections and platforms, such as databases and ebooks, and selecting and deselecting electronic materials; Answers reference questions, both in person and via interactive web-based reference interface and webmaster email; Answers questions from the public and staff regarding functionality of the web environment; Participates in developing or modifying procedures; Develops and presents statistical reports on use of electronic resources and the web environment; Works closely and effectively with technical services staff, systems office staff, and the Graphic Designer; Participates in professional organizations and attends workshops and meetings; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Knowledge of: Web design; Current web-related programming languages; Common office software applications such as email, word processing and internet browsers; Library tools, methods and procedures; Integrated library systems; Classification and cataloging systems and principles; Principles and procedures of reference; Principles and techniques of online services selection and evaluation to establish balanced online library collections; Effective training techniques; Digital devices, such as personal computers, laptops, tablets, smartphones, and eBook readers used by patrons to access library services; Library services, programs, and policies that serve the community.