The role partners across Pharmacy Operations, Quality, Training, and Production to deliver compliant CSP output, reduce risk, and build a high-accountability culture aligned with Empower’s hyper-growth operating model, while expanding capacity, consistency, readiness, resilience, throughput, and audit performance. By using AI-enabled tools to accelerate scheduling insight, detect process variation, strengthen decision-making, and improve quality at scale, the Lead converts operational complexity into disciplined performance.