Senior Drupal Architect Company ConfidentialSenior Drupal ArchitectWashington DC, DCFull timeWeb Development Skills: Proficiency in PHP, MySQL, HTML, CSS, and JavaScript; working knowledge of additional languages and frameworks (.NET, Python, Ruby, Swift, SQL Server). Modern API Frameworks: Strong experience building scalable APIs using Node.js, FastAPI (Python), Bun, or similar modern backend technologies.
User Experience Designer Federate Systems CorporationUser Experience DesignerWashington, DCContractorFull timeUX designer will collaborate with business analysts and program staff to translate requirements, user ideas into user-centric interface design, communicates the design to developers using wireframes, mockups and other artifacts. UI/UX Designer will lead user research, stakeholder interviews and conduct surveys to design functionality and features of applications.
NewUX Project Lead csznetUX Project LeadWashington, DC$70–$75 / hourContractorThe UX Project Lead will report to the Innovation Team which serves as the in-house consultants to District Government that work collaboratively to co-create solutions, and drive innovation across all District departments so it is more effective at tackling major challenges in the city, using digital-era tools and approaches. This position will work with the District Government’s Innovation Team, Office of Chief Technology Office, Department of Human Resources and other various City departments and external stakeholders to implement previously identified improvements to the processes and digital technology associated with the hiring experience.
User Interaction User Experience Designer Mid ECS Federal LLCUser Interaction User Experience Designer MidWashington, DCDevelops proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing. Leads participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirement discovery.
User Interaction User Experience Designer Senior ECS Federal LLCUser Interaction User Experience Designer SeniorWashington, DCDevelops proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing. Leads participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirement discovery.
User Experience Designer AppFolio IncUser Experience DesignerWashington, DC$104,000–$130,000 / yearThe UX Designer for our Agentic AI Leasing product will design intuitive, business-focused, cross-channel (voice, text, web) experiences that optimize our customers' sales funnel, creating space for property managers to focus on the connections that matter most. The ideal candidate will thrive in a highly collaborative environment, eager to apply Agile and Lean UX techniques while working on a small scrum team alongside Software Engineers, QA Engineers, and Product Managers to build innovative AI-driven solutions.
Vice President, User Experience & Human Factors Ipsos SAVice President, User Experience & Human FactorsWashington, DC$165,000–$175,000 / yearWith over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. This might be the job for you if you have: Bachelors degree in human factors, HCI, Psychology, Industrial Engineering, Industrial Design, Visual Design, Behavioral Sciences or equivalent experience is required (Masters degree or higher preferred).
User Experience Designer, AI Solutions McDermott Will & Emery LLPUser Experience Designer, AI SolutionsWashington, DC, DC$110,000–$169,000 / yearWe''re looking for a UX Designer to serve as the design authority across our AI Solutions Delivery team: advising analysts on UX approaches, setting the quality bar for every user-facing solution we ship, and stepping in to drive design directly when it matters most. Experience designing for complex workflows - multi-step processes, data-dense interfaces, or tools used by professional or expert users.
NewSAP Fiori Developer / User Experience Lead Accenture Federal ServicesSAP Fiori Developer / User Experience LeadWashington, DCThe pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$100,200—$203,400 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.
Systems Engineering User Endpoint Management Lead Peraton IncSystems Engineering User Endpoint Management LeadWashington, DC$135,000–$216,000 / yearJob Description: Peraton is seeking an experienced Systems Engineer to serve as the User Endpoint Management Lead to join our national intelligence program that delivers infrastructure engineering/ development, infrastructure operations, deployment, upgrades and sustainment of products and services to achieve our client's global Enterprise IT Infrastructure missions. Work jointly with engineering, operations and quality assurance to ensure that software builds are created, tested, and deployed efficiently and reliably to meet schedules and dependency requirements.
NewComputer User Support Specialist - Junior A1FEDComputer User Support Specialist - JuniorDistrict of Columbia, WashingtonSupporting Apple iPhones includes enrolling in Mobile Device Management (MDM) solutions, resolving issues, and coordinating the replacement of faulty phones. Provides user support specialist staff to address and answer questions by users who contact the support desk through phone, email, or in-person requests.
Junior Computer User Support Specialist A1FEDJunior Computer User Support SpecialistDistrict of Columbia, WashingtonSupporting Apple iPhones includes enrolling in Mobile Device Management (MDM) solutions, resolving issues, and coordinating the replacement of faulty phones. Provides user support specialist staff to address and answer questions by users who contact the support desk through phone, email, or in-person requests.
User Support Specialist SercoUser Support SpecialistWashington, DCThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
End User Tier 3 Aac IncEnd User Tier 3Washington, DCMust have significant experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune. Use PowerShell and Power BI to create custom reports and use PowerShell to automate maintenance processes.
NOC End User Support Technician CACINOC End User Support TechnicianWashington, District of ColumbiaPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.
Account Executive - End User Sales OnPoint Group LLCAccount Executive - End User SalesWashington, DC$65,000–$75,000 / yearMiner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. The role also acts as an educator supporting product training, teaching customers and prospects about the products/services offered and partnering with suppliers on knowledge development and solution opportunities.
End User Technology Specialist Leidos Holdings IncEnd User Technology SpecialistWashington, DC$73,450–$132,775 / yearThis role ensures secure, reliable lifecycle operations for SEC endpoint platforms, including Windows devices, virtual endpoints, and mobile assets, in alignment with PWS requirements for compliance, operational readiness, and service quality. The SME leads design and enforcement of endpoint baselines, patching, vulnerability remediation, and policy controls while supporting modernization initiatives such as Microsoft Intune, Windows Autopilot, and Microsoft Defender for Endpoint.
End User Technology SME Leidos Holdings IncEnd User Technology SMEWashington, DC$92,300–$166,850 / yearThis role ensures secure, reliable lifecycle operations for SEC endpoint platforms, including Windows devices, virtual endpoints, and mobile assets, in alignment with PWS requirements for compliance, operational readiness, and service quality. The SME leads design and enforcement of endpoint baselines, patching, vulnerability remediation, and policy controls while supporting modernization initiatives such as Microsoft Intune, Windows Autopilot, and Microsoft Defender for Endpoint.
Manager, Organizational Change Management (User Adoption) Goodwin Procter LLPManager, Organizational Change Management (User Adoption)Washington DC, DC$103,700–$155,600 / yearThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 | Silicon Valley $119,300 - $178,900. The Manager will focus on communications, training, and user adoption, partnering closely with product, project, and business teams to deliver engaging, effective, and measurable change programs that maximize business value.
NOC End User Support Technician CACI International IncNOC End User Support TechnicianWashington, DC$59,600–$122,100 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.
Senior End User Support Technician CACI International IncSenior End User Support TechnicianWashington, DC$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.
Customer Experience Designer Ardent Eagle SolutionsCustomer Experience DesignerWashington, D.C., Washington, DCRemote$100,000–$135,000 / yearOverview: The Customer Experience Designer will lead efforts to conceptualize, design, and refine user journeys by integrating human-centered design principles with data-driven insights. Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements.
Senior Design Experience Lead BarbaricumSenior Design Experience LeadWashingtonThis role combines strategic vision with hands-on execution—fostering human-centered design, guiding creative and brand strategy, interpreting customer feedback and user insights, and enabling modern, accessible, and data-informed customer experiences across digital platforms. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support.
Manager, Experience Researcher Deloitte Touche Tohmatsu LtdManager, Experience ResearcherWashington, DCRemote$113,100–$232,300 / yearRole Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.
Senior Manager of Digital Experience - Web Cooley LLPSenior Manager of Digital Experience - WebWashington DC, DC$155,000–$225,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Web Strategy & Ecosystem: Lead the strategic vision and day-to-day operations for the firm's digital properties, transforming the website into a proactive growth platform and lead-generation engine.
Employee Experience and Enablement Engineer - IT Operations & Infrastructure BDAEmployee Experience and Enablement Engineer - IT Operations & InfrastructureWashingtonThis role sits at the intersection of IT Operations and Infrastructure, and user experience, focusing on simplifying complex systems, enabling self-service, and introducing AI, automation, and digital tools to make technology effortless, efficient, and enjoyable. Promote a resilient, zero-touch Global Help Desk approach, where employees can solve issues quickly through self-service and automated support.
Senior Product Designer, Native and AI Experiences The Washington Post CompanySenior Product Designer, Native and AI ExperiencesWashington, DC$85,100–$127,700 / yearBeyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales. As part of the Product Design team, this role will design for The Posts suite of digital products, including washingtonpost.com, our native iOS and Android apps, and our paywall and account management experiences.
Senior Experience Strategist (Hybrid) M&T Bank CorpSenior Experience Strategist (Hybrid)Washington, DC$85,800–$143,000 / yearEducation and Experience Required: Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant work/service design experience. Experience creating service blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals to communicate ideas and designs.
Information Architect Purple DriveInformation ArchitectBellevue, WA, WashingtonEstablish an implementation and optimization plan for distributed workspaces in Databricks, leveraging Unity Catalog for secure, scalable data access and management. Develop, optimize, and manage data pipelines for ETL processes using Databricks, with a focus on data integrity and quality.
Front End (UI) Developer Otoe Missouria GroupFront End (UI) DeveloperWashington, DC, DCThe ideal candidate combines strong frontend engineering skills with experience building dashboards, search interfaces, and secure web applications that integrate with enterprise APIs and backend services. This role will focus on transforming legacy government systems into modern, intuitive, and accessible digital platforms that improve mission delivery and user experience.
UI/UX Engineer, Go-To-Market Systems Goodwin Procter LLPUI/UX Engineer, Go-To-Market SystemsWashington DC, DC$103,700–$155,600 / yearThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 | Silicon Valley $119,300 - $178,900. The role exercises discretion and independent judgment in evaluating user experience challenges, recommending design improvements, and implementing solutions that drive engagement and efficiency.
Solution Architect: ServiceNow HR Service Delivery - Product Engineering Deloitte Touche Tohmatsu LtdSolution Architect: ServiceNow HR Service Delivery - Product EngineeringWashington, DC$113,100–$232,300 / yearActively engage with engineers to ensure architecture is understood and can be implemented, working with them closely during sprints, helping resolve any technical issues through to production operations: reviewing implementations, actively driving technology debt reduction, and helping drive engineering quality. ServiceNow HRSD Solution Architect - CL5 Role Overview: As a ServiceNow HRSD Solution Architect, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, case management, and employee service centers.
Data Information Architect Lumen Solutions Group, Inc.Data Information ArchitectWashington, DCRemoteSeeking an experienced Data Information Architect responsible for designing and governing the information architecture and data models across a complex Labor Management Operations ecosystem. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.
Solution Architect: ServiceNow HR Service Delivery Deloitte Touche Tohmatsu LtdSolution Architect: ServiceNow HR Service DeliveryWashington, DC$118,700–$243,700 / year8+ years working with HR processes and best practices, designing HRSD workflows, case management, employee service centers, integration techniques and tools (e.g., REST, SOAP, LDAP, SSO), integration with SAP SuccessFactors, ServiceNow integration Hub, setting up Data Replication, and/or Data Lake for ServiceNow using ETL tools like SNOW Mirror/Perspectium, and MID Server Architecture. Actively engage with engineers to ensure architecture is understood and can be implemented, working with them closely during sprints, helping resolve any technical issues through to production operations: reviewing implementations, actively driving technology debt reduction, and helping drive engineering quality.
Senior Solutions Architect - Government Systems Insomniac Design IncSenior Solutions Architect - Government SystemsWashington, DCProficiency with cloud platforms and architectures, AWS, Azure, or Google Cloud, including designing cloud-native applications and using cloud services for databases, storage, and monitoring. Collaboration and Leadership: The Senior Solutions Architect will collaborate closely with project managers, business analysts, and UX designers to ensure the technical solutions align with user requirements and provide excellent user experience.
UX Designer (Secret or TS clearance required) ICFUX Designer (Secret or TS clearance required)Washington, District of ColumbiaPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. Translate complex business processes, technical constraints, and mission requirements into intuitive UX/UI solutions for enterprise users (e.g., personnel vetting, adjudication workflows).
UX Designer (Senior / Subject Matter Expert) Northramp LLCUX Designer (Senior / Subject Matter Expert)Washington, DCStrong service design practice: experience producing service blueprints, journey maps, and experience frameworks across multi-channel services. Collaborate cross-functionally with project managers, developers, business analysts, and cloud architects to ensure design intent carries through to delivery.
AWS Application Architect - Lead Guidehouse IncAWS Application Architect - LeadWashington, DC$102,000–$170,000 / yearWork collaboratively with user experience designers, platform engineers, product owners, solution architects, business analysts, and full-stack development teams to design, build, test, and deploy high-value, operationally resilient software products on the AWS cloud platform that satisfy functional and non-functional requirements. Familiarity with the AWS Serverless Application Model (SAM) and proven design patterns, like Model-View-Controller, Circuit Breaker, and Event-Driven patterns, is required, as is the ability to design and build cloud-based software products that conform to the AWS Well-Architected Framework design principles.
Data & AI Architect K.L. Scott & AssociatesData & AI ArchitectWashingtonKLSA combines strategic advisory services with hands-on delivery; bringing product leadership, secure data engineering, systems integration, and user-centered design to help clients translate complex requirements into scalable, high-quality solutions. The following position comprises a multidisciplinary delivery team responsible for planning, building, integrating, deploying, and operating an AI-enabled chatbot capability using an iterative, sprint-based approach with security and risk management embedded throughout.
Principal Classified Systems Architect, Okta Federal Okta IncPrincipal Classified Systems Architect, Okta FederalWashington, DC$224,000–$308,000 / yearCollaborate closely with Product Engineering (ORD), Site Reliability Engineers (SREs), Business Application teams, Collaboration Engineering teams, and Security teams to translate complex compliance controls (DISA STIGs, RMF) into automated technical implementations that minimize friction for developers. Guide the selection and integration of High Side tools and technologies, prioritizing compliant, maintainable, and low-vulnerability solutions (e.g., utilizing Iron Bank hardened containers) that deliver a superior user experience for internal engineering teams.
Product Designer II, Newsource Warner Bros. Discovery IncProduct Designer II, NewsourceWashington, DC$88,900–$165,100 / yearYou would be working on Newsroom Platforms which power CNN's editorial, innovation, and performance capabilities, accelerating our ability to create world-class digital and broadcast products to empower journalists, editors, directors, producers and other news content creators. As a Product Designer II, you are an experienced designer who enjoys collaborating with product, engineering, research, editorial, data, marketing, content strategy and other designers to build efficient user workflows and intuitive storytelling tools.
Principal Product Designer, AI Warner Bros. Discovery IncPrincipal Product Designer, AIWashington, DC$189,700–$352,300 / yearYou will collaborate closely with your Product partner on a roadmap that prioritizes high-impact features that deepen engagement and enhance the end users' experiences, from personalized feeds to dynamic homepages to conversational agents that allow users to better understand the news. You will guide the overall UX strategy for consumer AI experiences, with user research and analytics data, to develop a deep understanding of how users engage, what matters to them, and identify designs that uniquely solve pain points and move key business metrics.
Staff Product Designer, Newsroom Warner Bros. Discovery IncStaff Product Designer, NewsroomWashington, DC$129,500–$240,500 / yearWe are investing heavily in leveraging artificial intelligence (AI) and improving user experience in new and existing core newsroom products to empower broadcast journalists, editors, and content creators - and drive efficiency, unlock innovation, and enable smarter, faster decision-making across the organization. The Staff Product Designer, Newsroom is an experienced designer who enjoys collaborating with product, engineering, research, editorial, analytics, content strategy and other designers to build efficient workflows and intuitive storytelling tools.
Human-AI Interaction Designer-Senior Associate PricewaterhouseCoopers LLPHuman-AI Interaction Designer-Senior AssociateWashington, DC$55,000–$151,470 / yearAs a Human-AI Interaction Designer-Senior Associate, you will be at the forefront of software and product innovation, focusing on user experience design to enhance the interaction between users and products. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
UX Designer (Secret or TS clearance required) ICF International IncUX Designer (Secret or TS clearance required)Washington, DC$89,261–$222,169 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. Translate complex business processes, technical constraints, and mission requirements into intuitive UX/UI solutions for enterprise users (e.g., personnel vetting, adjudication workflows).
Solutions Architect - TS/SCI Full Scope Polygraph Defense Unicorns, IncSolutions Architect - TS/SCI Full Scope PolygraphWashington, DC$148,750–$201,250 / yearRole Description: As a Solutions Architect at Defense Unicorns, you'll serve as the primary technical point of contact during customer engagements, working closely with business development, engineering, and product teams to ensure that our offerings are both compelling and relevant to our government and defense customers. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products.
Software Engineer - Full-stack Promise Networks IncSoftware Engineer - Full-stackWashington, DCBacked by over $50 million in funding from top investors - such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments - Promise has been recognized as one of Fast Companys "Worlds Most Innovative Companies of 2022," "Forbes Next Billion-Dollar Startups 2024," and Y Combinator's #1 GovTech startup. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track-while helping agencies increase efficiency, recover revenue, and deliver services with dignity.
Product Engineer - Frontend PromiseProduct Engineer - FrontendWashington, WashingtonBacked by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity.
UX/UI Designer Salesforce 6636 Metrostar SystemsUX/UI Designer Salesforce 6636Washington, DC$115,000–$125,000 / yearThis individual will work closely with Product Managers, Solution Architects, AI-enabled development teams, and business stakeholders to design solutions that maximize usability while supporting rapid delivery and continuous modernization efforts. Experience working within Agile product development teams, with the ability to simplify complex workflows and translate business requirements into intuitive, user-centered designs.
UI/UX Designer (Senior) Maxar Technologies Inc (Inactive)UI/UX Designer (Senior)Washington, DC$113,000–$188,000 / yearThe position contributes to AI-enabled, data-driven solutions that help users work across complex datasets at scale, improve operational outcomes, and accelerate the delivery of mission-relevant applications and services. Strong problem- solving abilities, effective communication skills, creativity, and attention to detail are essential to collaborate with cross-functional teams and create user-centric designs.