Senior User Experience Designer Plymouth Rock Management Company of New JerseySenior User Experience DesignerBoston, MA$112,500–$150,000 / yearThe Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. The ideal candidate will support UX research and design activities, including conducting user interviews, synthesizing qualitative and quantitative data, and translating insights into actionable design solutions.
User Experience Design Manager Mastercard IncUser Experience Design ManagerBoston, MA$130,000–$221,000 / yearAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. In addition to these innovation events, you will also support longer-term engagements such as UX expert reviews including detailed diagnostics and overall heuristic assessments, detailed design iterations and prototyping for concept and user experience testing, as well as pilot build-outs.
User Experience Summer Intern Magna International, IncUser Experience Summer InternLowell, MassachusettsMagna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases.
Staff User Experience Researcher (Hybrid-Acton, MA or San Diego, CA) Insulet CorpStaff User Experience Researcher (Hybrid-Acton, MA or San Diego, CA)Acton, MA$142,400–$213,575 / yearInsulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Lead and manage the global DSCX UX research roadmap, including digital user flows, websites, web portals, and customer care experiences, in collaboration with UX leadership and cross-functional partners (IT, Product, Marketing, and others).
Lead User Experience Researcher UKG IncLead User Experience ResearcherLowell, MA$145,600–$209,300 / yearDemonstrated expertise conducting quantitative and behavioral research at scale using methods such as experimentation/A/B testing, predictive modeling, segmentation and cluster analysis, conjoint modeling, and behavioral telemetry analysis to understand adoption, trust, reliance (follow/verify/override), friction, and outcome patterns. Responsibilities: Conduct quantitative and behavioral research using product telemetry, log data, and user sentiment to model adoption, reliance (follow/verify/override), intent, and outcome patterns that improve how UKG's AI products deliver value to customers and end users.
Senior User Experience Researcher (Hybrid) M&T Bank CorpSenior User Experience Researcher (Hybrid)MA$113,300–$188,800 / yearYou will develop relationships and work closely with leaders in Product Management, Software Engineering, Marketing, and Business to solve complex challenges and craft powerful experiences that highlight our products' unique capabilities and personalities. Designs and executes primary research to explore user behaviors and motivations through surveys, ethnography, in depth interviews, concept testing, stakeholder interviews, workshop facilitation, usability testing, and heuristic evaluations.
Lead User Experience Content Strategist (Hybrid) American Family Insurance GroupLead User Experience Content Strategist (Hybrid)Boston, MA$113,000–$194,000 / yearThis is a highly cross-functional, influence-driven role where you''ll partner across design, product, engineering, and AI/ML teams to shape thoughtful, scalable experiences. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.
Senior Director, Research & User Intelligence, Customer and Developer Experiences Capital One Financial CorpSenior Director, Research & User Intelligence, Customer and Developer ExperiencesCambridge, MA$269,600–$307,700 / yearPeople and Talent Management: Lead and motivate a high performing team of professionals; provide people management leadership by hiring the best talent, setting goals, developing associates, managing employee performance and compensation decisions, promoting teamwork and handling performance management of the team. Cross Functional Partnership: Adept at establishing credibility with, as well as motivating and mentoring, designers, product managers, engineers, and business leaders with experience in engaging thoughtfully with the senior executive committee and working day to day with senior leaders.
Senior Software Engineer - Observability Real User Monitoring Grafana LabsSenior Software Engineer - Observability Real User MonitoringBoston, MARemote$154,445–$185,334 / yearToday, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
Senior Manager, User Research Xometry IncSenior Manager, User ResearchWaltham, MAXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. The estimated base salary range for new hires into this role is $180,000-$200,000.00 annually + bonus depending on factors such as job-related skills, relevant experience, and location.
Applications Analyst II - Microsoft 365 and End-User Applications Boston Medical CenterApplications Analyst II - Microsoft 365 and End-User ApplicationsBoston, MA$71,500–$104,000 / yearEDUCATION Required Education and Experience: Associates Degree required in Information Technology, Computer Science, or a related field, with at least 2 + years relevant experience in an IT analyst role administering/overseeing multiple applications; OR equivalent combination of education and experience. Consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities.
NewEUC (End User Computing) Lab Systems Administrator | Pharma Lab Benchtop Support Macpower Digital Assets Edge Private LimitedEUC (End User Computing) Lab Systems Administrator | Pharma Lab Benchtop SupportCambridge, MA$57 / hourAbout the Role: We're looking for an experienced EUC Lab Systems Administrator to support lab computers and equipment. This is a fully onsite role where you'll be managing lab systems, supporting users, and ensuring smooth IT operations.
User Support Specialist SercoUser Support SpecialistBoston, MAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Senior Manager, End User Service IT Wave Life Sciences LtdSenior Manager, End User Service ITLexington, MA$139,000–$187,000 / yearThis role owns the full end user services portfolio across deskside services, helpdesk support, workplace technology, endpoint compliance, corporate application lifecycle coordination, vendor governance, service analytics, customer experience, and service maturity initiatives, while also defining the long-term direction of the function. Our diversified pipeline is focused on our obesity, alpha-1 antitrypsin deficiency and PNPLA3 I148M liver disease programs and includes clinical programs for Duchenne muscular dystrophy and Huntingtons disease, as well as several preclinical programs utilizing our versatile RNA medicines platform.
NewUser Research Operations Specialist Compass IncUser Research Operations SpecialistBoston, MA$143,000–$159,000 / yearManage Tooling and Vendor Relationships: Administer aspects of our suite of research tools, manage seat allocation, and serve as a key contact for our vendor partners to ensure we are maximizing the value of our investments (UserInterviews, Qualtrics, Dovetail, Figma, etc.). Deep Experience in Research Enablement: A strong understanding of the end-to-end research process and a passion for creating systems that empower non-researchers (like PMs and Designers) to conduct high-quality work.
R&D User Support Engineer Dassault Systemes SER&D User Support EngineerWaltham, MAAs a NuoDB R&D User Success Engineer, you will continuously search for innovative ways to enhance the NuoDB experience for customers through technical expertise, tooling, best practices, and repeatable processes. As part of Dassault Systemes, our novel database powers the globally renowned 3DEXPERIENCE platform underpinning a suite of product design, process management, and collaborative tools running in the cloud.
End User Computing - Desktop Administrator Tata Consultancy Services LtdEnd User Computing - Desktop AdministratorWilmington, MA$64,000–$85,000 / yearo Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Senior Manager, User Research XometrySenior Manager, User ResearchWaltham, MAXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. The estimated base salary range for new hires into this role is $180,000-$200,000.00 annually + bonus depending on factors such as job-related skills, relevant experience, and location.
AI Trainer – GNU Image Manipulation Program Users (Remote) Prolific Academic LtdAI Trainer – GNU Image Manipulation Program Users (Remote)Boston, MARemoteWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We are seeking professional Graphic and Visual Designers with experience using GNU Image Manipulation Program (GIMP) to act as Domain Experts for a high-level AI evaluation project.
Salesforce Administrator - Experience Cloud 908 DevicesSalesforce Administrator - Experience CloudBurlington, MA$90,000–$105,000 / yearPartner Onboarding & External User Support In partnership with the Channel Management team, coordinate and support end-to-end partner onboarding process: provisioning new partner accounts and users, delivering orientation and training, and driving adoption of portal features. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats.
Principal Software Engineer - Frontend, Developer Experience Palo Alto Networks IncPrincipal Software Engineer - Frontend, Developer ExperienceBoston, MAYou will collaborate directly with Product, Design, and engineering peers to build interfaces that help developers navigate complex environments with petabytes of telemetry data, turning that data into actionable, easy-to-understand visualizations and workflows. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Staff Product Manager, Post-Order Experience Xometry IncStaff Product Manager, Post-Order ExperienceWaltham, MAA critical component of this role is identifying and championing AI-driven business opportunities-leveraging machine learning to predict delays, automate support, and provide smarter, proactive transparency to our customers. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Website Developer & Digital Experience Specialist The Charles Stark Draper Laboratory IncWebsite Developer & Digital Experience SpecialistCambridge, MA$82,300–$220,000 / yearThe incumbent in this role works to enhance company's external brand, bridge the gap between design and functionality, ensuring that websites and digital platforms are not only visually appealing but also fast, secure, responsive, and aligned with business goals. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities.
Senior Experience Strategist (Hybrid) M&T Bank CorpSenior Experience Strategist (Hybrid)MA$85,800–$143,000 / yearEducation and Experience Required: Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant work/service design experience. Experience creating service blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals to communicate ideas and designs.
Experience Designer | Product & Conversation Design - Sr. Analyst Accenture PlcExperience Designer | Product & Conversation Design - Sr. AnalystBoston, MAWe do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the worlds greatest experiences. You will work within a cross-disciplinary team of service designers, product designers, conversation designers, AI engineers, and CX strategists to design end-to-end customer experiences that operate at enterprise scale and deliver measurable impact.
Staff Product Manager, Post-Order Experience XometryStaff Product Manager, Post-Order ExperienceWaltham, MAA critical component of this role is identifying and championing AI-driven business opportunities—leveraging machine learning to predict delays, automate support, and provide smarter, proactive transparency to our customers. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
NewSenior Customer Experience Designer Citizens Financial Group IncSenior Customer Experience DesignerWestwood, MA$120,000–$163,000 / yearProvide input and/or conduct customer research and customer validation processes to identify customer workflow and unmet needs using a variety of methods including Jobs to Be Done research, customer panels, prototype testing, and formal and informal usability studies. The optimal candidate is a master, data-driven, storyteller that identifies and solves problems by determining the optimal outcome from the perspective of the customer and colleague and then using experience/service design methodologies to bring the experience to life.
UI/UX Engineer, Go-To-Market Systems Goodwin Procter LLPUI/UX Engineer, Go-To-Market SystemsMA$103,700–$155,600 / yearThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 | Silicon Valley $119,300 - $178,900. The role exercises discretion and independent judgment in evaluating user experience challenges, recommending design improvements, and implementing solutions that drive engagement and efficiency.
Product Owner for AI & Molecular Modeling SanofiProduct Owner for AI & Molecular ModelingCambridge, MA$113.25–$163.58 / hourSuccess in this role includes creating AI solutions that become essential tools in scientific research workflows, transforming how they leverage computational insights to drive scientific discovery and ultimately accelerating Sanofi's drug design pipeline. You will partner closely with data scientists, ML engineers, and R&D scientists to translate complex technical capabilities into user-centered solutions that enable scientists to make faster, more informed decisions in molecular design, generation, and optimization.