Biscayne Park, FL1 day ago
Preferred Education:Bachelor’s or Master’s degree in Computer Science, Information Systems, or related fieldPreferred Certifications Certifications in FSM platforms, enterprise architecture, or cloud technologiesRequired Skills, Experience, & Abilities:Core Technical Expertise-Profound knowledge of OfficeTrack platform architecture, configuration, and deploymentDeep understanding of Field Service Management (FSM) systems and mobile workforce solutionsExpertise in system integration design, APIs, and middleware frameworksStrong experience with enterprise platforms such as Client, UKG, or similarAdvanced Capabilities-Proven ability to design scalable enterprise solutions with measurable KPIsStrong knowledge of role-based security models and governance frameworksExperience with AI, automation, and workflow optimization toolsExpertise in test strategy development and execution in complex environmentsAnalytical & Strategic Skills-Exceptional problem-solving and analytical thinking capabilitiesAbility to identify root causes and implement sustainable solutionsStrong data-driven decision-making mindsetLeadership & Communication-Ability to lead cross-functional teams and influence stakeholders at all levelsExcellent communication skills with the ability to translate technical concepts into business valueExperience in driving change management and user adoption initiativesDesired Skills, Experience, & Abilities:Experience working in large-scale enterprise transformation programsRole:We are seeking a highly experienced Software Technical Expert – OfficeTrack with profound, hands-on expertise in field service management platforms. Continuous Improvement & Delivery ExcellenceEstablish and maintain a continuous improvement backlogIdentify optimization opportunities throughout the engagement lifecycleDrive iterative enhancements based on analytics, feedback, and emerging business needsSuccess FactorsDemonstrated deep domain expertise (“profound knowledge”) in OfficeTrack and FSM ecosystemsProven track record of delivering end-to-end implementations at scaleAbility to drive innovation, automation, and continuous improvementStrong ownership mindset with a focus on delivering measurable business outcomesDeliverables ExpectedOfficeTrack Golden Configuration BlueprintPhased Rollout & Change Management PlanRole-Based Governance ModelIntegration Design DocumentationTest Strategy & Execution ReportsContinuous Improvement Backlog **Only those lawfully authorized to work in the designated country associated with the position will be considered.**