Biscayne Park, FL16 days ago
Preferred Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, or related fieldPreferred Certifications Certifications in FSM platforms, enterprise architecture, or cloud technologiesRequired Skills, Experience, & Abilities:Core Technical Expertise- Profound knowledge of OfficeTrack platform architecture, configuration, and deployment Deep understanding of Field Service Management (FSM) systems and mobile workforce solutions Expertise in system integration design, APIs, and middleware frameworks Strong experience with enterprise platforms such as Client, UKG, or similarAdvanced Capabilities- Proven ability to design scalable enterprise solutions with measurable KPIs Strong knowledge of role-based security models and governance frameworks Experience with AI, automation, and workflow optimization tools Expertise in test strategy development and execution in complex environmentsAnalytical & Strategic Skills- Exceptional problem-solving and analytical thinking capabilities Ability to identify root causes and implement sustainable solutions Strong data-driven decision-making mindsetLeadership & Communication- Ability to lead cross-functional teams and influence stakeholders at all levels Excellent communication skills with the ability to translate technical concepts into business value Experience in driving change management and user adoption initiativesDesired Skills, Experience, & Abilities: Experience working in large-scale enterprise transformation programsRole:We are seeking a highly experienced Software Technical Expert – OfficeTrack with profound, hands-on expertise in field service management platforms. Continuous Improvement & Delivery Excellence Establish and maintain a continuous improvement backlog Identify optimization opportunities throughout the engagement lifecycle Drive iterative enhancements based on analytics, feedback, and emerging business needsSuccess Factors Demonstrated deep domain expertise (“profound knowledge”) in OfficeTrack and FSM ecosystems Proven track record of delivering end-to-end implementations at scale Ability to drive innovation, automation, and continuous improvement Strong ownership mindset with a focus on delivering measurable business outcomesDeliverables Expected OfficeTrack Golden Configuration Blueprint Phased Rollout & Change Management Plan Role-Based Governance Model Integration Design Documentation Test Strategy & Execution Reports Continuous Improvement Backlog **Only those lawfully authorized to work in the designated country associated with the position will be considered.**