NewSr. Software Architect (Senior UX Designer) ECLAROSr. Software Architect (Senior UX Designer)New York, NY$84–$98 / hourExcels at discovery, problem framing, and experience design, and can effectively bridge business goals, user insights, and product direction while collaborating across product, design, and engineering teams. This role focuses on UX strategy, research, and interaction design, translating business objectives and user needs into intuitive, accessible, and scalable experiences.
Director User Experience eCommerce 1-800-Flowers.com IncDirector User Experience eCommerceNYWe are seeking a Director of UX who instinctively "puts the customer hat back on" in every decision, someone who champions experiences that serve real user needs first, not just internal assumptions. This role will lead the UX vision for our eCommerce ecosystem, ensuring every interaction, from discovery to checkout to post-purchase, is intuitive, frictionless, and grounded in a deep understanding of customer behavior.
NewDevelopment - User Experience Designer Artech LLCDevelopment - User Experience DesignerNew York, NY$70–$80 / hourJoin our dynamic team as a User Experience Designer, where you'll leverage your expertise in product design to create impactful user experiences. Collaborate with cross-functional teams and utilize cutting-edge tools and frameworks to deliver high-quality design artifacts.
Associate User Experience Director - Visa Freelance AKQA IncAssociate User Experience Director - Visa FreelanceNew York, NY$4,000–$5,000 / weekWe unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. User Experience leaders at AKQA apply artistry and craftsmanship to strategic insights, designing articulate, beautiful and impactful customer experiences across a wide variety of channels and devices.
Product Manager - Data User Experience - BQuant Bloomberg LPProduct Manager - Data User Experience - BQuantNY$140,000–$295,000 / yearYou will also serve as the primary liaison to Bloombergs data-producing teams and will work closely with Engineering, Quants, and other product managers to ensure the platform enables a wide range of use cases from exploratory research to production-grade applications. BQuant reimagines the Bloomberg experience by putting code at its core - it brings together the cutting edge of our Data API and AI strategies to enable unprecedented customization and time-to-value for our code-aware users and in a manner that is instantly available.
NewDevelopment - User Experience Designer MindlanceDevelopment - User Experience DesignerNew York, NY$77–$81 / hourUtilize modern tools and established design systems to deliver high-quality artifacts, including customer journey maps, service blueprints, high-fidelity UI, and interactive prototypes. Impactful Communication: Present complex design decisions and insights to diverse audiences across all organizational levels, translating user research and data into compelling narratives.
IT Support Analyst - End User Technology & Experience HinesIT Support Analyst - End User Technology & ExperienceNew York, New York$115,000–$130,000 / yearWhile our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
Senior User Experience Researcher (Hybrid) M&T Bank CorpSenior User Experience Researcher (Hybrid)NY$113,300–$188,800 / yearYou will develop relationships and work closely with leaders in Product Management, Software Engineering, Marketing, and Business to solve complex challenges and craft powerful experiences that highlight our products' unique capabilities and personalities. Designs and executes primary research to explore user behaviors and motivations through surveys, ethnography, in depth interviews, concept testing, stakeholder interviews, workshop facilitation, usability testing, and heuristic evaluations.
NewTechnical Program Manager - AI sales user experience Microsoft CorpTechnical Program Manager - AI sales user experienceNY$119,800–$234,700 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. In this AI sales user experience role, you will combine program management expertise and technical acumen to identify opportunities for process improvement in sales, drive cross-disciplinary collaboration, and ensure that user-centric AI solutions are implemented with measurable impact.
Senior User Experience Researcher Angi IncSenior User Experience ResearcherNYRemote$130,000–$180,000 / yearOn the other side, youll own a portfolio of customer experience metrics programs - tracking how users feel and behave across key moments in the Angi journey, measuring the impact of product changes over time, and building the longitudinal understanding that keeps the team grounded in whats actually happening for customers. Your in-house product experience gave you: familiarity with how product roadmaps, sprint cycles, and metrics work; an understanding of how research earns trust and gets used in a fast-moving team; and a track record of insights that influenced real decisions.
User Experience Design, Vice President - AI for CIB Operations JPMorgan Chase Bank, N.A.User Experience Design, Vice President - AI for CIB OperationsNew York, NYFull timeAs a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making.
IT Support Analyst End User Technology & Experience Hines Interests Limited PartnershipIT Support Analyst End User Technology & ExperienceNY$78,000–$100,000 / yearWhile our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
Senior Director, Research & User Intelligence, Customer and Developer Experiences Capital One Financial CorpSenior Director, Research & User Intelligence, Customer and Developer ExperiencesNY$269,600–$307,700 / yearPeople and Talent Management: Lead and motivate a high performing team of professionals; provide people management leadership by hiring the best talent, setting goals, developing associates, managing employee performance and compensation decisions, promoting teamwork and handling performance management of the team. Cross Functional Partnership: Adept at establishing credibility with, as well as motivating and mentoring, designers, product managers, engineers, and business leaders with experience in engaging thoughtfully with the senior executive committee and working day to day with senior leaders.
VP - End User Technology and Experience New York Life Insurance CoVP - End User Technology and ExperienceNY$230,000–$275,000 / yearDevelop and execute a holistic strategy for modern workplace technology-including endpoint management, unified communications, collaboration tools, AV infrastructure, and workplace automation tools leveraging RAG and Agentic AI Technologies. Architect of future state technology servicing building autonomous technology support services with technologies such as Moveworks, Nexthink, custom developed AI driven experiences.
User Experience Product Designer Verisk Analytics IncUser Experience Product DesignerJersey City, NJUnsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Senior User Experience Designer, Associate - AI-Enabled Journeys JPMorgan Chase Bank, N.A.Senior User Experience Designer, Associate - AI-Enabled JourneysBrooklyn, NYFull timeSpecifically, you will design AI-enabled customer and employee experiences that activate key use cases-e.g., onboarding & account opening, money movement & payments, lending servicing, banker productivity, alerts/communications-in partnership with Product, Tech, and Data. Designers play a critical role in human-centered AI: defining the problem, aligning to controls, crafting transparent interactions, and measuring outcomes that matter to customers, bankers, and the business.
Senior Associate, User Design Experience New York Life Insurance CoSenior Associate, User Design ExperienceNew York, NY$115,000–$135,000 / yearWe provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Director, End User Services Compass Pathways PlcDirector, End User ServicesNY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
Health Data User Researcher, Bureau of Data Technology & Strategy City of New YorkHealth Data User Researcher, Bureau of Data Technology & StrategyQueens, NYYou will be integral in developing modern digital products to communicate Health Department data - designing and refining interactive data webpages that explain data for use by the public, including policymakers, advocates, media, researchers, and everyday New Yorkers. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.
Director, End User Services Compass PathwaysDirector, End User ServicesNew York, NY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
NewStaff Engineer, User Engagement Menlo VenturesStaff Engineer, User EngagementNew York, NY$200,000–$238,000 / yearExperience in at least one server‑side language – Ruby, Java, C#, C++, Python (we use Ruby on Rails).Experience building interactive web applications using modern JavaScript frameworks (we use React).Strong understanding of appropriate technical design, architecture, and other complexity in building web applications. As a staff engineer, you'll play an instrumental role in designing and implementing complex systems within the team's domain, guiding your team's full‑stack development practices and collaborating with other senior engineering leaders to advance Betterment's technology and create high performance, reliability and exceptional developer experience.
NewProduct Engineer, User Journey MediumProduct Engineer, User JourneyNew York, NY$155,000–$195,000 / yearClaude Code) to accelerate development and iterationIdentify opportunities for improvement based on user testing and passive analytics dataContribute to the "logged in" experience as we expand authenticated featuresWHAT YOU'LL BRINGProduction experience with TypeScript and Next.jsFamiliarity with NestJS or similar Node.js backend frameworksFullstack capability with a frontend focus—you're comfortable across the stack but you care about what users see, experience, and feelExperience with analytics tooling (Segment, Posthog, GTM)Demonstrated adoption of AI‑assisted development (Claude Code, Cursor, etc.)A product mindset: you ask "why are we building this?" before diving inDesire to grow into a more strategic role with the right mentorshipA belief in our mission: connecting millions of Americans to mental health services that actually work for themWHY THIS IS A UNIQUE OPPORTUNITYA world‑class Board, Clinical Advisory Committee, supporters, and collaborators. What We OfferCompetitive compensationCompetitive medical, dental, and vision benefitsPaid holidays and generous PTOLife insuranceShort‑term and long‑term disabilitySpring Health mental healthcareCommuter benefitsPerks at WorkExperience joining a dynamic start‑up environment that is re‑writing the playbook for social change in the mental health tech spaceBenefits of joining a close‑knit, highly‑motivated team with mentorship opportunities from a world‑class network of founding leaders, Advisors, and Board membersLearning & Development opportunities, including free MasterClass subscriptionsOpportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industriesAnd more (just ask!)The annual salary for this role is $155,000–$195,000, commensurate with experience and fit.
NewIT Manager | End User Support Lead Macpower Digital Assets Edge Private LimitedIT Manager | End User Support LeadNew York, NYRemote$90–$100 / hourEffective stakeholder management skills, ensuring seamless cross-functional collaboration, risk mitigation, and clear communication across technical and business teams. Proven Project Management background with over 5 years of experience leading IT user support initiatives and improving service delivery.
Senior Software Engineer - Observability Real User Monitoring Grafana LabsSenior Software Engineer - Observability Real User MonitoringNew York, NYRemote$154,445–$185,334 / yearToday, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
NewSr. User Researcher Peloton Interactive IncSr. User ResearcherNew York, NY$173,478–$213,957 / yearThis Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers, and will report to the Director, User Research. Collaborate with Product Managers, Industrial Designers, Engineers, and Field Testing Program Managers to identify hardware user research goals based on ambiguous problem statements, and then scope, plan, and execute research to address those goals.
End-User Support Technician StewartEnd-User Support TechnicianBrentwood, New YorkAs a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.
IT Systems Engineer - End-User Support (USA) Trexquant InvestmentIT Systems Engineer - End-User Support (USA)New York, NYWe are looking for a highly capable IT Systems Engineer to support and scale end-user computing and IT infrastructure onsite for our New York office opening in September 2026. Lead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure.
Commerce Payments, User Acceptance Testing JPMorgan Chase Bank, N.A.Commerce Payments, User Acceptance TestingNew York, NYFull timeAssist in the planning and execution of application testing, working with process owners, business and Digital product managers, functional areas, customer experience/design teams and development to execute complex test strategies involving internal Chase applications, third party vendor applications/microsites, as well as desktop and/or mobile applications. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
User Researcher, AI Evaluations Notion Labs IncUser Researcher, AI EvaluationsNY$196,000–$230,000 / yearThis role sits at the intersection of research craft and evaluation operations: you'll run studies that uncover user mental models, expectations, and failure/recovery behaviors, then translate those insights into reusable rubrics, workflows, and measurement approaches that product, design, engineering, and data science can apply consistently. About the Role: We're seeking an experienced UX Researcher to define and scale how we evaluate Notion's AI-powered experiences-focusing on what "good" looks like not only for model output quality, but for the end-to-end product experience where people discover, set goals, delegate work, review results, and build trust over time with AI.
NewEnd User Support Specialist Stamford HealthEnd User Support SpecialistStamford, CTCORE COMPETENCIES: Demonstrate exceptional attention to detail when performing IAM related tasks including account provisioning, license assignments, access changes, etc. Demonstrated experience working with IT ticketing systems and approval-based provisioning workflows to execute onboarding, offboarding, and access change requests accurately and securely.
IT End User Support Specialist AstreyaIT End User Support SpecialistNew York, New YorkThe ideal candidate is a self-directed problem solver who thrives in high-volume environments, can effectively manage multiple concurrent support channels (walk-ups, phone calls, chat sessions, tickets, and executive requests), and consistently delivers exceptional customer experiences. $40.92 - $64.62 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Senior Fullstack Engineer - Observability Real User Monitoring RUM | US | Remote Raintank IncSenior Fullstack Engineer - Observability Real User Monitoring RUM | US | RemoteNYRemote$154,445–$185,334 / yearGrafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
LIMS IT Super User SGS SALIMS IT Super UserNY$90,000–$120,000 / yearSupport laboratory operations and business users during LIMS adoption, enhancement releases, onboarding activities, and process changes by helping gather requirements, document needs, validate expected behavior, and support user acceptance testing. Support LIMS-related electronic data delivery, reporting, data mapping, and integration activities between laboratory systems, client reporting formats, instruments, ERP, APIs, secure file transfers, or other approved data exchange processes.
User Researcher Notion Labs IncUser ResearcherNY$164,000–$190,000 / yearBusiness-minded impact: Connect research to business outcomes-articulating why an insight matters, making it actionable, and doing the hands-on work to drive real change after research is delivered. Human-AI workflow understanding: Evaluate collaboration in real workflows - how users set goals, delegate tasks, review/accept outputs, and stay oriented as the product takes more initiative.
IT Systems Engineer - End-User Support (USA) Trexquant Investment LPIT Systems Engineer - End-User Support (USA)CTLead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure. Oversee peripheral (including Cameras infrastructure, printers, access devices etc.) and hardware ecosystems as part of a broader end-user experience strategy.
NewProduct Engineer - User Journey & Analytics MediumProduct Engineer - User Journey & AnalyticsNew York, NY$155,000–$195,000 / yearThe position offers an annual salary of $155,000–$195,000, competitive benefits, and opportunities for strategic growth within the organization.#J-18808-Ljbffr. This full-time, in-office role requires the candidate to own the frontend experience and implement analytics for the mental health service marketplace.
Corporate Vice President - Senior Director, End User Services - Executive Support & AV Technologies New York Life Insurance CoCorporate Vice President - Senior Director, End User Services - Executive Support & AV TechnologiesNew York, NY$175,000–$235,000 / yearThis role is ideal for a seasoned technology services leader who thrives at the intersection of operational excellence, executive stakeholder management, and modern workplace innovation - and who is energized by the challenge of building world-class support at scale within a complex financial services environment. This is a transformative leadership role with broad accountability across three distinct but interconnected service domains: the Enterprise Help Desk (supported by TCS managed service delivery), a White-Glove Executive Support function, and Conference Room & AV Technologies.
End User Support Analyst 836846 Capstone Search AdvisorsEnd User Support Analyst 836846Rowayton, CTFairfield County Hedge Fund is seeking a mid-level IT analyst to join the firms tech-support help desk team. The analyst will sit on the trading floor and provide operational support for firm-wide end user application and workstation hardware support.
Principal User Researcher, Mixed Methods, B2B Ethos Technologies IncPrincipal User Researcher, Mixed Methods, B2BNYRemote$165,000–$292,000 / yearQualifications and Skills: 7+ years of experience in user research, with a preference for experience within complex product ecosystems such as B2B SaaS, financial services, or enterprise tools, demonstrating a capacity to handle intricate user flows and business requirements. Lead strategic research initiatives across complex user journeys and systems in the B2B space, encompassing agent tools, quoting flows, agent onboarding, and agency coaching and management functionality.
Frontend Engineer - User Interface Nebius Group NVFrontend Engineer - User InterfaceNY$122,880–$184,320 / yearWe are seeking a Senior Frontend Engineer - User Interface to design and build internal platforms that support automation and operational management across Nebius data centers and GPU cloud infrastructure. The team of over 1500 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house hardware R&D team.
End User Support AccentCare IncEnd User SupportBrooklyn, NY$25–$28.50 / hourProvide Tier 1 & 2 support for executives and their admins, including troubleshooting hardware, software, network related issues, mobile devices, and collaboration tools while delivering white-glove service with a focus on discretion, responsiveness, and minimal disruption. Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities.
User Lifecycle Specialist Gympass US LLCUser Lifecycle SpecialistNY$80,000–$90,000 / yearCross-Functional Collaboration: As part of a global team, youll collaborate with key local stakeholders (Client Success, Product Development, Client Experience, Partners Marketing) and leads from other regions to manage cross-functional initiatives, get input from local teams, and give visibility of your work. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
User Operations Associate WalrusUser Operations AssociateNew York City, New York$70,000–$90,000 / yearWalrus is led by PhD computer scientists and security researchers, with decades of experience in engineering, cybersecurity, and cryptography, and many research accomplishments at Harvard, Stanford, MIT, the University of Chicago, Columbia, UTexas, and NYU. This is a great role for someone who is analytically and verbally rigorous but hasn't yet worked at a technology company — or someone who has operating experience in a tech company and wants to learn about a new problem and new technology.
Manager, End User Technology Tory Burch LLCManager, End User TechnologyJersey City, NJThis Role is Tailor-Made for You Because: This individual plays a key role in ensuring end-user satisfaction and operational stability by overseeing end-user technologies to meet the organization''s computing needs, while maintaining the integrity, stability, and efficiency of provided services. Leverage AI and automation tools to enhance end-user productivity, proactively detect and remediate device issues, streamline support workflows, and drive continuous improvement across the end-user computing environment.
End User Support Engineer MDMS Recruiting LLCEnd User Support EngineerNew York, NY$60–$80 / hourResponsibilities: Provide 1st to 3rd level End User Support for all internal employees, both in-office and remotely by effectively monitoring and managing incoming workload to the Global EUS team through various channels, including portal, email, in-person, chat, and hotline contacts. We are seeking a highly skilled and technically adept End User Support Engineer to deliver exceptional support to our employees, including white glove, trade floor, and VIP services.
Senior Manager, Venue Technology & End User Support Harris Blitzer Sports & EntertainmentSenior Manager, Venue Technology & End User SupportNewark, NJ$110,000–$135,000 / yearServe as the primary technical point of contact for AV, network, POS, ticketing, broadcast, and access control systems, working directly with event production teams, touring companies, and external technology vendors. Support venue technology systems including Xenial POS, payment kiosks, ticketing technology, C-Cure access control, Avaya phone systems, TriplePlay IPTV, two-way radios, and fan-facing applications.
Senior Director, End User Support The New York Times CoSenior Director, End User SupportNY$200,000–$250,000 / yearThis role oversees all aspects of end user support, including help desk, technical support, executive support, and related service delivery functions, with a strong focus on IT service management, operational excellence, and strategic transformation. The Senior Director, End User Support is responsible for leading a global organization that delivers best-in-class technology support and services to New York Times employees and contractors.
NewStaff Engineer, User Trust & Engagement Menlo VenturesStaff Engineer, User Trust & EngagementNew York, NY$200,000–$238,000 / yearMenlo Ventures seeks a Staff Engineer at Betterment in New York, NY to develop systems enhancing user trust, focusing on fraud prevention and account security. The position offers a salary range of $200,000 - $238,000, competitive equity, and comprehensive benefits.
NewUser Research Operations Specialist Compass IncUser Research Operations SpecialistNew York City, NY$143,000–$159,000 / yearManage Tooling and Vendor Relationships: Administer aspects of our suite of research tools, manage seat allocation, and serve as a key contact for our vendor partners to ensure we are maximizing the value of our investments (UserInterviews, Qualtrics, Dovetail, Figma, etc.). Deep Experience in Research Enablement: A strong understanding of the end-to-end research process and a passion for creating systems that empower non-researchers (like PMs and Designers) to conduct high-quality work.
NewManager, End User Technology Tory BurchManager, End User TechnologyJersey City, NJDeep technical expertise in end-user technologies including Windows and macOS operating systems, laptops, desktops, and VDI/VDA environments (Citrix, VMware Horizon, or AVD).Proven hands-on experience with SCCM (Microsoft Endpoint Configuration Manager), Microsoft Intune, Autopilot, and the Microsoft 365 (O365) suite. To Land This Role:Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent professional experience will be considered.7+ years of progressive experience in end-user computing, desktop engineering, or IT infrastructure roles, with at least 3 years in a senior or lead capacity.