Knowledge and proficiency in the use of computers, spreadsheets, multiple communication platforms and software with the ability to perform functions including creating documents and spreadsheets, correcting and proofing, storing and filing text, recalling and retrieving text, printing; and using special features as communications; merging, reformatting, major editing, and revisions. Ability to utilize excellent customer service skills in order to establish and maintain effective working relationships with MATC staff, faculty, students, representatives from outside agencies, business community and the general public.