Technologies in use include Microsoft Windows 10/11, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint Online, Exchange Online), Entra ID (Azure AD), Microsoft Intune, Microsoft Defender, printers, mobile devices (iPhone, iPad, Android), and meeting room technology. Serve as the primary onsite IT support resource for the Dulles-area office, supporting approximately 200 onsite users, including executive leadership, while also providing remote support to users across multiple offices and job sites.